Rated 5.0 out of 5.0 by sharpei67 clean room ,great bed sleeps wonderful , shower an bath great
room was very nice an clean an bed was an the shower an bath room great .Nice breakfast an the staff was wonderful to us in helping our stay to be great one .Thanks to the staff . I would stay again at this hotel again
April 13, 2013
Rated 3.0 out of 5.0 by Weighing Breakfast
I stay at Holiday Inn Express because they have biscuits and gravy every morning. This Holiday Inn Express does not and the eggs were cold two mornings. Very disappointed.
April 4, 2013
Rated 2.0 out of 5.0 by Gencor509 Bad AC
Room clean, TV nice, AC cold only no heat, neibor playing instrument, little parking lot.
March 31, 2013
Rated 5.0 out of 5.0 by Ashok4all Very good
Excellent service , ambience and hospitality, as usual no complains at all.
March 16, 2013
Rated 5.0 out of 5.0 by Kim53 Excellent Service
The service was excellent, rooms were clean and comfortable, had a relaxing stay.
March 8, 2013
Rated 4.0 out of 5.0 by Bonefish1954 Friendly staff
The staff were all friendly and helpful. The shuttle bus driver Mary was extremely friendly and helpful Not far from the airport. Got in late and left early so we did not experience a long satay but the short stay was very pleasant.
February 28, 2013
Rated 5.0 out of 5.0 by Bobchy Great customer service at the front desk
I made a reservation at this Holiday Inn Express on Friday Feb 9th, very busy day. When their airport shuttle came by, it was already full and rather than making me wait for the next time around, they said "Take a cab and we'll deduct it from the room." I appreciated this, since I had been traveling for 12 hours and just wanted to get settled. Good people there, I feel like I was treated well as a Priority Club member.
February 18, 2013
Rated 5.0 out of 5.0 by cam0208 Front Desk
My husband and I were stuck in Miami due to the snowstorm in Massachusetts. The level of service we received was incredible. It was stressful for us as we didnt have luggage and we needed to get home but the staff pulled out all the stops and made our stay, though short, very enjoyable. Thansk again!!!
February 17, 2013
Rated 5.0 out of 5.0 by DuanerL Free Upgrade to a Suite...thank you!!!
This Holiday Inn took care of me well on the 2 days that I was there before and after a cruise. The staff were friendly and the room was comfortable. Thank you for such an excellent stay and the free upgrade to a suite the first night I was there.
February 4, 2013
Rated 5.0 out of 5.0 by flipflopgirl2 Great staff
We stayed here and left our car for a 10 day trip away. The room was comfortable, but the staff was what was most impressive. Everyone we encountered was very friendly and helpful. I especially want to give mention to Walter who checked us in and also picked us up at the airport upon our return. He is great asset to this hotel. We would stay here again and leave our car as opposed to leaving it at an airport parking lot.
February 2, 2013
Rated 4.0 out of 5.0 by cyberfred Excellent hotel but the breakfast needs to be improved ...
Excellent hotel but the breakfast needs to be improved, the hotel is in an excellent location in the Doral and the service is very good, I recommend it!!
January 31, 2013
Rated 5.0 out of 5.0 ROOM AND SERVICES
EVERYTHING WAS EXCELLENT EVERY TIME. THE LOCATION IS GREAT ALSO THE STAFF AND SERVICES.
January 30, 2013
Rated 5.0 out of 5.0 by Deb101 DEB101
The staff were excellent! Very accommodating and went out of their way to make things work smoothly and efficiently. The breakfast was well stocked and very clean. The bed was a bit squeaky and the fridge whirling was rather loud and I did hear it off and on during the night. I shared the bed and each time one of us repositioned it squeaked. Other than that, I would recommend this hotel. It is within a short walk to a delicious Italian Restaurant.
January 28, 2013
Rated 5.0 out of 5.0 by sar56 Great Service!
The entire staff here always pleasant and helpful. I stay here several times a year and they always make me feel at home. Thank you.
January 15, 2013
Rated 2.0 out of 5.0 by Wjcoop Shuttle service questionable
Hotel was very nice and comfortable but the shuttle service from the airport to the hotel is unreliable. When we called for pickup we were told to wait under the US Air sign on the second level. After 45 minutes their shuttle finally came down the road and bypassed us even though we were waving our arms at it. We ended up taking a taxi at a cost of $27 to get to the hotel. When we checked in and expressed our dissatisfaction with the shuttle service the manager apologized and said he would reduce our rate by $25. Well, it's been almost two weeks and our credit card was not credited as he said it would.
December 19, 2012
Rated 2.0 out of 5.0 by Mark192 Service was the only plus
Was a bit over priced for what you receive. Beds were not the level of comfort normally found at Holiday Inns & the cleanliness failed to capture loose hairs all around the bathroom or the chips off the corner walls. Exercise room was cramped & it's air conditioner was noisy & didn't emit cool air. Breakfast was very good & the lady running it was very attentive.
Each night I checked in was for a King Suite reservation, but the 2nd night it was not available and they gave me a smaller 2 Queen suite for the same price....I didn't think that was very accommodating of them.
As a Platinum member, I probably wouldn't stay here again unless it's the only close Holiday Inn available in the area again.
November 20, 2012
Rated 3.0 out of 5.0 by ki32 GREAT ROOM AND ATMOSPHERE... HORRIBLE STAFF
MY STAY AT THIS HOTEL WAS AMAZING OTHER THAN THE RUDE STAFF MEMBERS. THE PROPERTY WAS VERY CLEAN AND QUIET.
November 8, 2012