Rated 5.0 out of 5.0 by Diamun HOME AWAY FROM HOME
This is my place to stay when I am back in town to visit friends. The staff are friendly and work hard to please. Any problems that are brought to attention, are corrected swiftly. Management makes sure all guests are greeted with smiles and professionalism, if not, they want to know about it. Hope to return soon!
June 8, 2013
Rated 5.0 out of 5.0 by IzzyFred Night's stay
The rooms were very comfortable & the breakfast was good. The staff was most helpfull. The computer system frozen as we were checking in but the front desk got us checked in & let us get to our room as soon as possible without waiting for the computer. The breakfast staff was very nice & refilled immediately so there was always something at the ready.
We would go back there again.
May 30, 2013
Rated 3.0 out of 5.0 by jzzz comfortortable bed bad timing for carpet & floor cleaning
nice clean rooms but think carpet cleaning should wait until rooms are empty didnt exspect to have so many people with acess to our room, was not told about it on check in ,left with damp floors. desk staff very helpfuf in other matters. comfortable bed ,torn curtains ifixed with paper clips to keep light out . jz
May 26, 2013
Rated 5.0 out of 5.0 by Jman76 Excellent Stay at the Holiday Inn Express!
I came to mass with my wife to visit my daughter and grandchildren. My stay here could not have been better! The staff was so friendly and helpful. They even had a tray of snacks that they give out to priority club members! My wife especially enjoyed this! The room was huge, much bigger than most holiday Inn's that I have stayed at. Breakfast was included, a good variety of sausage, eggs, bacon and omelets...No biscuits or pancakes though. Overall a great experience. I will definitely be staying there for my next visit!
May 22, 2013
Rated 3.0 out of 5.0 by Travelera1s2 SHOWER
Everything was fine but the shower was cold. The only thing i care about when staying at a hotel is a HOT SHOWER. you get maybe 2 minutes of hot water if you are lucky. I stayed two nights and both nights the shower was cold. One thing i like about holiday inn is the express envelope under the door in the morning. This is the only one i have stayed at that did not give me that. Though the express checkout is not a deal breaker i probably will try and stay elsewhere in the future due to cold showers.
May 22, 2013
Rated 2.0 out of 5.0 by CherokeeWolf Style, but no substance
First, the good: this is one of the prettiest Holiday Inn Express hotels I've stayed in, and I've been in many all over the country. The room and hotel were spacious and clean, and the bed was comfortable. The staff was uniformly polite and helpful.
Now, on to the bad... The breakfast was the worst I've encountered yet in a Holiday Inn. The selection was very limited (no pancakes, one fewer hot entree than any other breakfast I've seen offered, and no hard-boiled eggs), and the omelets on our first day were burned. The hot water for the shower regularly cut out (based on the frequency and duration, I think it happened every time someone in the hotel flushed a toilet). We also weren't given an express checkout slip, which as Priority Club members we have gotten at every other Holiday Inn Express, and when we asked about it the front desk didn't seem to know what we were talking about.
With a few improvements to the breakfast and, more importantly, the plumbing, this could be a great hotel. But until I'm sure these problems are fixed I won't be staying here again.
May 10, 2013
Rated 5.0 out of 5.0 by phxBill Excellent stay
The staff were GREAT!!!! The property is in good shape. Overall, an awesome place to stay.
May 5, 2013
Rated 4.0 out of 5.0 by TonyBW Good hotel in the area
We stayed here during the winter blizzards, but only for one day. It seems to be a good hotel, clean and friendly staff. The only issue is that it took a while for me to get the reservation and had to wait in the hotel lobby for long time to get a room.
May 3, 2013