Rated 4.3 out of 5 by 181
Rated 2.0 out of 5.0 by So cold in Maine Smells like smoke
Staff courteous and helpful, room details need attention (stain on wall-I was able to clean it myself so it should have been addressed by housekeeping-curtains torn and coming off tracks/hangers), but biggest complaint was that my hallway on the 4th floor smelled strongly of smoke as the smoking rooms were on that floor. My room smelled too but to a lesser extent. If you are a non-smoker, request to be located on a completely non-smoking floor if you stay here. I should have done that as I had read similar reviews prior to my stay but didn't heed them.
July 15, 2015
Rated 5.0 out of 5.0 by Vavo Serge Excelent value
Stayed here quite a few times. It has always been a good experience. beds are very clean and quite comfortable, the rooms are clean, the breakfasts are good and abundant multiple choices of fresh foods, quiet with a mini Kitchen... just a good value. Ho! Let it not be forgotten that the service is pleasant and efficient.
July 14, 2015
Rated 4.0 out of 5.0 by KarenEC03 Good location
great location, but rooms need to be updated, the lobby was updated but the rooms weren't
July 14, 2015
Rated 4.0 out of 5.0 by FrequentIHG user Middleboro Raynham July 4
We were greeted as Platinum members and upgraded to an excellent room. The front desk staff person was very attentive to our needs, though our needs were small.
After a long day at the music festival in New Bedford, it was a pleasure to come back to the hotel where hot coffee and tea, as well as cold drinks, were available. Oh, and popcorn, yum!
We were a little late getting down to breakfast the next day (around 9am) and the eggs were mostly gone and NOT replaced the entire rest of the breakfast hour. Now this is not a BIG problem but should be better monitored. In addition, the cinnamon rolls were similarly misplaced but did arrive just as we were finishing.
Check out was more than quick but when we asked for water, we were told that the hotel's supply had run out at least two days ago and so none was available AND the bubblers were broken! The staff offered us one bottle of water for our trip home saying that she only had two left.
All in all, it was a fine stay and we will surely continue to stay at the IHG brands in the future. As a matter of fact, we will be staying at the Holiday Inn and Resort in Aruba this coming October.
July 12, 2015
Rated 3.0 out of 5.0 by Storm 62 comfortable bed but smelly room
everything was good except for the powerful cigarette odor in the hall on my floor and in my room. we purchased some febreeze when we were out to dinner which made the room more tollerable
July 1, 2015
Rated 1.0 out of 5.0 by DCF212257 Unpleasant smell and lack of empathy
4th floor smell was so bad it left me sleepless and eager to leave. I left early and stayed at another hotel 25 miles away - inconvenient but necessary.
June 29, 2015
Rated 5.0 out of 5.0 by Dasb Great hotel
Very clean, staff was great. Krissy was very helpful.
June 25, 2015
Rated 4.0 out of 5.0 by SandyCon good place for 1 night stay
I stayed here because I was going to a wedding near by. Accommodations to get to and from the wedding were great. Everything about this hotel was nice with the exception of the peeling wall paper in the hallway that was kind of tacky. It looked as though they were doing work on the floor we were on but there was no sign saying excuse the mess, so I am really not sure. I probably would not go back to this particular one but look forward to visiting others.
June 24, 2015