Rated 3.8 out of 5 by 51
Rated 2.0 out of 5.0 by CherokeeWolf Style, but no substance
First, the good: this is one of the prettiest Holiday Inn Express hotels I've stayed in, and I've been in many all over the country. The room and hotel were spacious and clean, and the bed was comfortable. The staff was uniformly polite and helpful.
Now, on to the bad... The breakfast was the worst I've encountered yet in a Holiday Inn. The selection was very limited (no pancakes, one fewer hot entree than any other breakfast I've seen offered, and no hard-boiled eggs), and the omelets on our first day were burned. The hot water for the shower regularly cut out (based on the frequency and duration, I think it happened every time someone in the hotel flushed a toilet). We also weren't given an express checkout slip, which as Priority Club members we have gotten at every other Holiday Inn Express, and when we asked about it the front desk didn't seem to know what we were talking about.
With a few improvements to the breakfast and, more importantly, the plumbing, this could be a great hotel. But until I'm sure these problems are fixed I won't be staying here again.
May 10, 2013
Rated 5.0 out of 5.0 by phxBill Excellent stay
The staff were GREAT!!!! The property is in good shape. Overall, an awesome place to stay.
May 5, 2013
Rated 4.0 out of 5.0 by TonyBW Good hotel in the area
We stayed here during the winter blizzards, but only for one day. It seems to be a good hotel, clean and friendly staff. The only issue is that it took a while for me to get the reservation and had to wait in the hotel lobby for long time to get a room.
May 3, 2013
Rated 2.0 out of 5.0 by Tami101 two day stay
not happy, young man living in lobby day and night with back pack, tied up computer...homeless?
May 2, 2013
Rated 5.0 out of 5.0 by Neale9872 Great Stay
i will stay there again while in Middleboro. Nice and clean!!!!
April 30, 2013
Rated 3.0 out of 5.0 by samgar Suite
We have stayed here before and really liked it..This time we got a suite because we had our 2 grandkids visiting us..The room was very roomey but we didn't have enough towels and had to ask for them and one day the room was never cleaned and we had to go to the front desk for clean towels..I thought for the price of the room (which wasn't cheap) things could have been alittle better..
The front desk staff was excellent trying to accomodate us and always saying they were sorry for the inconvience..
April 22, 2013
Rated 1.0 out of 5.0 by JMRSR Nice room
Smelled like marijuana in lobby and elevators, loud noise, and music all night couldn't sleep. When I checked out and mentioned issues to morning staff she said did you talk to front desk at the time I said it was 2:30a.m. we just got in around 1:00a.m. I was very tired just trying to get to sleep. She says should called desk. Like it was no big deal pretty unprofessional.
March 1, 2013
Rated 5.0 out of 5.0 by BiggaGuy South Mass Trip
I had a great experience here. The people were very friendly and sounded caring. The room was very nice, clean and comfortable. I would definitely stay here next time I am in the area
February 25, 2013
Rated 1.0 out of 5.0 by Carm1254 Incomplete accommodations
I have stayed at this hotel for the last time. I have stayed here several nights over the last several months. Each time the rooms are in worse shape then the time before. One stay the toilet was like sitting on a rocking chair. Securing it to the floor would change that. Another time the cap to the sink stopper was missing,making it difficult to clean up.
This last stay was by far the worst.
1) Sink had no stopper
2) Smoking room with no ash trays....the young lady at the front desk only had a coffee pot to offer me
3) privacy curtain looked like a cat tried to climb it.
4) turned on TV to go to sleep all I got was static
5) does not meet up to the price tag I paid
February 4, 2013
Rated 4.0 out of 5.0 by CJJS Great Place When In The Area
Only reason the hotel got a 4 star was because there were a lot of construction guys staying at the hotel and for breakfast they were drinking beer and took whatever was on the breakfast bar over what they ate with them for lunch. Hotel Management should have handled the situation. Overall hotel is good, in convenient location for me and I have booked reservations for a future stay.
February 1, 2013
Rated 5.0 out of 5.0 by NOTIME great location between bos & cape
GREAT LOCATION BETWEEN BOSTON AND CAPE COD FOR MY BUSINESS. H I EXPRESS ALWAYS MY FIRST CHOICE. FINE BREAKFAST FOR BUSINESS PEOPLE ON THE GO. NICE ROOMS WITH NET. FRIENDLY STAFF. THANK YOU!
January 2, 2013
Rated 1.0 out of 5.0 by NAC4H2O Staff and service
The staff is always friendly and attentive. I have never had a bad experience while staying here- I would, and do- recommend this hotel to friends and business people that are going to this area.
November 19, 2012
Rated 4.0 out of 5.0 by Afternoondelight Usual Good Place to Stay from Holiday Inn Express
When we stay in the USA, HIE is always our first choice.
October 15, 2012