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Rated 4.7 out of 5 by 148 reviewers.
Rated 3.0 out of 5.0 by This is a wonderful motel but Road Noise! I liked everything about this motel except we had a LOT of road noise. We needed earplugs to get any sleep here even with the HVAC on high! Be sure to ask for a room on the side away from the highway if you stay there. Otherwise, the motel is super, very nice, clean and helpful staff. October 27, 2014
Rated 5.0 out of 5.0 by Best hotel in town... When in the area, I always choose this hotel....service is always good and it has a great location near shops and restaurants ... October 27, 2014
Rated 5.0 out of 5.0 by Convenient location Hotel is conveniently located on main throughfare and in close proximity to several food options, gas, and other stores. Staff was very friendly and helpful. Exterior and guest rooms were a little dated compared to some newer Holiday Inn Expresses but was clean and confortable. We had a room on the backside away from traffic so the noise level was minimal. October 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and wonderful service Wonderful stay thanks to the staff that are so friendly. Nice rooms with wonderful pillows!! A very safe place when staying alone. Everyone was very friendly and was attentive during my stay. October 27, 2014
Rated 5.0 out of 5.0 by Great stay Brenda checked me in and was very, very nice. Everyone else was friendly and was ready to help with anything that I needed. I am going to NJ this weekend and I tried to find one near where we were going but could not. October 26, 2014
Rated 5.0 out of 5.0 by Great place to relax Very nice hotel with a friendly staff. The bed was comfortable and appreciated the mini frig and microwave. Holiday Inn has the best cinnamon rolls of any hotels I have stayed at. Easy access to Cumberland Gap. October 26, 2014
Rated 5.0 out of 5.0 by comfortable bed, wonderful staff I had been at another hotel for one night, that one night was a nightmare. I was so blessed when I went to HIE, everything was clean, smelled nice, great breakfast, wonderful staff, I can't say enough good things about my stay, I will definitely be staying at HIE more now based on my experience of this stay. October 26, 2014
Rated 5.0 out of 5.0 by Great facility, very clean. I was well pleased with the overall appearance of the facility. Checking in and out was a breeze. The breakfast was good, the room was spotless, and the overall experience exceeded my expectations. October 24, 2014
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