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Rated 4.7 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by Good place to stay when visiting Cumberland Gap I had a very relaxed night here after a day of hiking in Cumberland Gap National Park. The bed was comfortable and the shower was great. I woke up to a satisfying breakfast before hitting the road. There is some vehicle noise if your room faces the road like mine did. It did not keep me awake. But, it was noticeable. The wifi worked although it is not very fast. The only issue I had was the front desk staff could not print a receipt for me at checkout. August 31, 2014
Rated 5.0 out of 5.0 by great place!!! the people were friendly, yet professional, and always spoke when meeting me in the halls. everyone seemed to be busy, and the hotel showed it. the outside areas were clean and the plants seemed cared for. the inside was spotless!, things i always look for. August 30, 2014
Rated 4.0 out of 5.0 by handicap rooms Our room was very comfortable. We have to have a handicap room with wheel chair accessable shower. My husband does not use a wheel chair , yet, but he can't step over and into a tub shower. Handicap commodes should be in bathroom, 17". We carry a riser to put on commode but if it is not 17", he still can't get up off it by himself. Most beds are too low for him to get up off of by himself and if they are high, the mattress is to soft and he still can't get up by himself. We have yet to find a motel that completely meets our needs, but as long as he is able to go, we will continue to travel. August 28, 2014
Rated 5.0 out of 5.0 by great room had a king suite and it was clean and spacious. Able to have plenty of room to relax after a busy day of sight seeing. August 27, 2014
Rated 5.0 out of 5.0 by It's a Holiday Inn Express My home away from home. Consistent check in, check out, room amenities and breakfast. The AC unit fan cycles which is nice, like your home AC unit fan. August 26, 2014
Rated 5.0 out of 5.0 by Quiet Place Clean, quiet and centered in a small but convenient city. August 25, 2014
Rated 5.0 out of 5.0 by Highly Recommend This is the only hotel in the area that I will stay in. Extremely attentive and friendly staff, clean rooms, comfy beds, good location, Walmart and Kroger across the street along with other shopping centers. As a female, I felt completely safe and secure staying there alone. August 23, 2014
Rated 5.0 out of 5.0 by convenient, clean room and friendly staff We had a very pleasant stay. The hotel is in a good location, with easy access to city streets and shopping. There is ample, well lighted parking. The bed was great as well as the service. Thanks August 21, 2014
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