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Rated 4.7 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by WOW Great place nothing like the one in Knoxville Tenn by the hospital.. September 26, 2014
Rated 4.0 out of 5.0 by Great Family retreat Family outing and all seven of us stayed here. Everything was excellent. Staff made us feel right at home and the breakfast was delicious. September 24, 2014
Rated 5.0 out of 5.0 by Great Stay Staff were very helpful when asked about the town, local restaurants and so on. They were very friendly greeting us each evening when we returned. Room was clean, good sized, comfortable. Breakfast was good, fairly typical for this kind of hotel with decent choices. September 22, 2014
Rated 5.0 out of 5.0 by Great Stay amazing breakfast. A+ Hotel, only stay there. Amazing new breakfast area. September 18, 2014
Rated 4.0 out of 5.0 by Clean and comfortable The rooms where clean and comfortable. It was a much nicer hotel than I had expected for the town in which it was located. The breakfast was very good. Other Holiday Inns I have stayed at could learn from this hotel about making a good breakfast. September 13, 2014
Rated 5.0 out of 5.0 by Clean room and great staff It was a very nice place to stay while visiting with friends in the area. The room was clean and very comfortable for the price. The staff was so friendly... made me feel like I was a member of their family. I really enjoyed my experience and will stay again when I'm in the area and need a room. September 10, 2014
Rated 5.0 out of 5.0 by ALWAYS a great experience! My son is a freshman at LMU. We have stayed here 3 times (initial visit, registration and move in day) and are planning another visit in early October. This hotel has always been clean and comfortable. The desk staff has always been courteous and helpful. There are other places to stay in Middlesboro, and some may cost less, but I believe the little extra we paid is worth it. September 5, 2014
Rated 4.0 out of 5.0 by Nighttime staff were a bit surly otherwise a great place to stay. We were grateful there was a room for all of us. Upon check-in, we were greeted by a less than enthusiastic gentleman. Not friendly in any way. We had been traveling all day and checked in late at night. Actually, there were two men working that night and neither one of them acknowledged us in any way. The guy who checked us in did or said nothing more than the minimum to get our payment and give us our keys. The other guy never quit looking at his computer screen. Other than that, we found it very comfortable, pool was a nice option for the kids. The breakfast was quite good, some homemade options made up for the fact that some of the items weren't available due to maintenance issues. Staff checking us out were extremely friendly. Gave us our points for being Priority Club members which the nighttime staff didn't. Overall, a good place to stay. Was promised 2000 points due to the evening staff's lapses, this never happened. September 5, 2014
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