Rated 4.8 out of 5 by 313
Rated 5.0 out of 5.0 by JohnDH53 Great staff and overall very comfortable stay
Upon arriving at the hotel the check in staff was very friendly and efficient. The room was clean and comfortable and had no issues whatsoever. The breakfast in my opinion was above average with service staff keeping all items stocked and available. Finally, the check out process was easy and had no problem and the bill was correct.
I would definetely recommend this hotel to anyone travelling to and staying in the Middlesboro area.
October 9, 2015
Rated 5.0 out of 5.0 by grannysquare101-1 Stay # 3
Was great to come back to Harrogate, TN/Middlesboro, KY. The staff here was always ready to assist - from getting the room ready early to breakfast. What a great staff! The hotel was very clean and coffee, tea, and hot coco are offered 24/7!
October 8, 2015
Rated 5.0 out of 5.0 by cjmart FIVE STARS
This property does everything right. It is the nicest of this class of hotels I have stayed in. I tend to lean toward the top two competitors, but this HIE beats both, hands down. 24 hour beverage service, warm cookies, an ample breakfast buffet with a very accommodating staff, and a front desk staff that is as friendly and welcoming as any I have encountered make this property fantastic! The rooms are clean, comfortable and nicely appointed. Public areas are well maintained. The only complaint I would have is the folks smoking right outside the front door, but I think that is out of managements control, and is contingent on the guest population. I look forward to my next visit to LMU, so I can stay here again! I have NEVER given FIVE STARS on any review until now. Thank you to all that provided a wonderful experience!
October 1, 2015