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Rated 4.1 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Mid-way stop to Lexington We needed to be in Lexington early one morning and decided to stop here to ensure we were on time. This hotel offered everything we needed. There was an awesome pub across the street. O'Charly's was its' name. The hotel staff was everything we needed. October 7, 2014
Rated 5.0 out of 5.0 by Wonderful Staff and Super Clean!!!! The clerk at Holiday Inn Express Ashley was so wonderful to my family and I; My sister is diabetic and due to the move from hotel to hotel her insulin level dropped and the Great Room had what we needed to get it elevated. I would highly recommend this hotel the staff was wonderful, beds were great, breakfast was hot and ready; The entire hotel smelled clean and the appearance was clean! Thanks Ashley we couldn't have been treated any better; You made us feel welcome!!! September 23, 2014
Rated 4.0 out of 5.0 by Business Stay My stay was typical for an HI Express. Staff is very good September 16, 2014
Rated 4.0 out of 5.0 by What you can expect from HI Express Pretty good stay and convenient location right off I175. However, I was a bit disappointed they do not have a fitness center. You have to go off site. Fitness centers are pretty standard at most HI Expresses. September 15, 2014
Rated 1.0 out of 5.0 by squeeling air conditioning We did not get any sleep because of a squealing air conditioning unit, staff was great, and handled well September 11, 2014
Rated 2.0 out of 5.0 by Below HI Express Standards This is the worst Holiday Inn Express that I have ever stayed at. It started with a 20 minute wait to get checked in at midnight (the guest in front of us was getting 3 rooms & there was only one worker to check people in - understandable with it being midnight). After we checked in & got settled in our room, we went out to get a few more items from our vehicle. The front desk clerk was sitting right outside the door smoking with her music cranked up. She said, "Sorry, I need to do this to stay awake - my shift doesn't get over until 7AM". Our room did not have a fridge or microwave & I thought those were standard in most HI Express Hotels. The breakfast selection was very good with many hot breakfast items. Upon leaving, we found the entire front desk staff, and a few of the housekeeping crew smoking near the front door. The manager, who was out there with them, told them to get further from the door - they begrudgingly complied. As I was loading our vehicle, I spotted a few more of the housekeeping crew smoking outside the side door. I am not an anti-smoking activist, but I find it very unprofessional for the entire front desk to take a smoke break at the same time. I believe the GM should make a few surprise visits to this branch & check out the atmosphere. September 8, 2014
Rated 5.0 out of 5.0 by Smiling staff The reason I liked this Hotel was the staff, especially Theresa when checking in!!!! She makes you feel special! September 7, 2014
Rated 5.0 out of 5.0 by Love it Had a great stay, friendly employees, close to restaurants, comfortable mattress. September 5, 2014
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