Rated 4.2 out of 5 by 153
Rated 3.0 out of 5.0 by Jimbo0000 Had problems but they were handled
Room clean up crew terrible. but front desk handled well. They partially cleaned the room and left towels on floor. Bath not cleaned.
May 22, 2015
Rated 4.0 out of 5.0 by Marlinxl7 Holiday Inn Middletown Ohio
The room was clean and well furnished. The bed was comfortable and room was clean. The breakfast choices was great. The only problems I had was that I wasnt allowed to check in until 2:00 pm due to short staff getting the rooms ready. I requested a non smoking room, and the first room I was given smelled strong of cigarette smoke. I was granted another room. The internet was down during my stay and the computer provided for customers was not working.. Other than those few problems the stay was comfortable.
May 21, 2015
Rated 1.0 out of 5.0 by muoh516 poor facility
Bedding, towels, and HVAC all good, but this is a cramped older building that is way out of date. Stained old furniture, thin worn carpet, incredibly no place to charge a cell phone. The 1960's lamps don't have outlets and there was only one outlet available under the desk on the other side of the room. Also tiny breakfast area and the "business center" was one PC that was out of service. Worst HI Express we've seen.
May 18, 2015
Rated 5.0 out of 5.0 by Mikey6692 Very friendly staff and clean and comfortable room
I enjoyed staying at the Holiday Inn Express in Middletown, OH. The staff was very friendly and the rooms were clean, quiet, and comfortable. The breakfast was good as well.
May 16, 2015
Rated 5.0 out of 5.0 by Bruno9 Quiet and comfortable stay..
Clean, quiet and fresh smelling room with comfortable bed. Service was excellent and friendly.
May 11, 2015
Rated 5.0 out of 5.0 by Odie12 Wonderful welcome
I was pleasantly surprised at the wonderful welcome we received, even though we had a small service dog with us. We have stayed at some very large brand hotels who have 'looked down' at my service dog and put us in 'pet rooms', and had to sign 'property damage' papers. I'm a Veteran and feel we should be treated with respect and I THANK HOLIDAY INN for doing so!
May 10, 2015
Rated 3.0 out of 5.0 by Professor Bob One night
The hotel is an older property. The room was average for a Holiday Inn Express. The mattress was lumpy and uncomfortable. Bathroom ok. Breakfast cold and biscuits were hard.
May 8, 2015
Rated 3.0 out of 5.0 by Jeff2015 Average HI Express
This HI Express was average to slightly below average for a HI Express. The internet was difficult to connect to. The counters in the bathroom on the 3rd floor were very low. Ask for a room on the back side of the property as the trash pick up on the front side at 0530.
May 7, 2015