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Rated 3.9 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by The service was awesome - we arrived a bit early and found a room to get us settled in early ! The Hotel was very convenient for us, we all had a nice stay and the beds were very comfortable. We would certainly chose this property again the next time we are in the area. September 11, 2014
Rated 4.0 out of 5.0 by Really friendly staff Stayed here for three nights in August. The staff was very friendly and accommodating, even letting us check in early with no problems. The rooms were comfortable too. Having the breakfast option downstairs was really nice too, especially the hard boiled eggs. One downside, they start clearing up breakfast a few minutes before 11am so get there early! September 5, 2014
Rated 5.0 out of 5.0 by Great location, comfortable bed Have stayed here in the past and it continues to be a great location for us to stay in. Enjoy the quiet, use of the fitness center sometimes, and the availability of a breakfast at the hotel. Lots of variety in the breakfast. Also, the checkout time is not too early, which works for me because I am not an early riser especially when I am on vacation. September 4, 2014
Rated 4.0 out of 5.0 by Pleasant stay not far from mansions The hotel is a bit pricey, but if you find a rate drop they will make the adjustment for you. The hotel is a close drive into town, located near similar hotels and a few strip malls and fast food chains. There is a goat farm close by worth visiting and this hotel is on the way to the mansions. Beds are very comfortable. Because the hotel is close to a Chilis restaurant, you will hear their customers at all hours in the parking lot. Guests can also be heard walking through the halls if they talk loudly. Even so, I had a great night's sleep. They never replaced the towels or even refolded them after a day's use and they only provided one towel per guest, even though on my reservation I asked for extra towels. They didn't wipe around the sink or counter area every day - makeup powder was still there the next day. Breakfasts are full of choices, although the fruit, yogurt, and oatmeal are really the best choices. The kitchen staff worked tirelessly replenishing all the items offered throughout the breakfast hours. September 3, 2014
Rated 3.0 out of 5.0 by Disappointing Brown water came out of the tap. Hasn't been updated in awhile and didn't get fresh towels? September 2, 2014
Rated 5.0 out of 5.0 by Excellent hotel Great hotel very well worth the price! Great beds, food, decor, and food! We will def stay again when in area! August 30, 2014
Rated 5.0 out of 5.0 by Very accommodating, professional staff We often stay at the middletown, ri property. The management & staff are helpful, try hard to please and professional. I have recommended this property often..,a good value, location and service. It was unfortunate that the air conditioning wasn't working properly this past visit. That said, the staff immediately tried to rectify the situation. They stated they would be installing new units Had it not been for the air conditioning problems, I would have rated them excellent on all line items. The manager runs the property extremely well, hires excellent staff and is very professional and knowledgable I will definitely return!! August 29, 2014
Rated 5.0 out of 5.0 by Weekend in Middletown/Newport I thought getting a room in Newport in August would be impossible. Holiday Inn made it work.. The check in was painless. The reception staff were most courteous and friendly and each time you passed the front desk, I was asked if I needed or wanted anything or was everything ok. The room was more of a suite and much larger than expected. Living room and bedroom were furnished very nicely with flat screen tv's in each area and the rooms were very clean. The complimentary breakfast had good variety and the staff took pride in replacing food trays before they were empty and they were very polite to me and other visitors to this property I would try for a room in this property again when heading to the Middletown/Newport area. August 28, 2014
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