Rated 4.1 out of 5 by 274
Rated 2.0 out of 5.0 by JerryZ11 Just OK
Disappointed with how my concerns were not taken care of.
April 8, 2015
Rated 1.0 out of 5.0 by Mike098234098 Filthy Pool and No Wifi
Bad experience, so much so that we cut our vacation short and checked out a day early. Gave us the wrong room (executive versus delux). We had no wifi in our room and when I asked the front desk I received a semi-politely worded "too bad." She offered to move my room but with traveling with two 8 month olds it just wasn't practical to uproot everything. Hallway spontaneously smelled of industrial glue the second day. Shavings in our sink. We planned a 3 night stay, one of which was to take our 8 month old twins to the indoor pool, but the chlorine fumes were overwhelming and there were bunches of human hair floating around in it.
I've never written a bad review in my life, and I probably wouldn't have written this if the staff didn't seem so utterly indifferent to our stay. At the end of the day it was a cheap option, but I certainly didn't expect to have a roadside motel experience at a Holiday Inn Express.
I travel for work a bunch and had recently joined up as an IHG rewards member but after this experience I'll be finding a different brand to register with.
April 1, 2015
Rated 5.0 out of 5.0 by bg711 The most comfortable hotel bed I've ever slept in!
Our stay at this hotel was outstanding. The staff was professional and accommodating, the room was extremely comfortable, truly the most comfortable hotel bed I've ever slept in, and the breakfast was outstanding. Great value!
March 30, 2015
Rated 5.0 out of 5.0 by Remy804 Clean and comfortable
Bed was comfortable, although the pillows were too firm for my taste. Pool was awesome for my daughter. Breakfast was OK. Will come back and stay again.
February 24, 2015
Rated 5.0 out of 5.0 by Sever Nice hotel in convenience location
I've stayed here multiple times. Never any problems. good workout room and breakfast. Nice hot tub.
February 8, 2015
Rated 5.0 out of 5.0 by Bano A Great Stay
Great stay. Very friendly staff. HVAC did not work correctly in our room, but there were 2 systems so the other made up for the one not producing heat.
February 7, 2015
Rated 5.0 out of 5.0 by rhodygal Great room on stormy winter evening
After a stormy drive, the bed was comfortable, the room nice and warm, and bathroom had trumpet-type showerhead. Glad for complimentary breakfast in the morning.
February 6, 2015
Rated 4.0 out of 5.0 by Scarlett22 Convienient location, very nice front desk workers
The complaint we had is with the heat in the room. We were the end room. The heating unit was under the window right next to the bed. It was a bit too warm, but if the thermostat was lowered, the rest of the room was not sufficiently heated. The biggest problem was the bathroom, which was much cooler that the rest of the room and rather cold when getting out of the shower. The bathroom had no exhaust so the room stayed steamed up. Also, the toilet was mounted really low to the floor and was difficult for people with back problems. The breakfast had a nice selection but the eggs were rubber and inedible, as were the pancakes that came out of the pancake maker, but we were able to eat other items on the breakfast table. The ladies at the front desk were very cordial and nice. Check-in and check-out was very simple. We enjoyed the pool
February 3, 2015