Rated 3.8 out of 5 by 152
Rated 5.0 out of 5.0 by Chefman Good Night Sleep Tight!
This Hotel was one of the better Holiday Inn properties that I have stayed at. It was super clean and everyone was super nice and helpful.
August 7, 2014
Rated 4.0 out of 5.0 by Panda Man Very Accessible
We had a handicap accessible room, with a roll-in shower, which worked well for my wife, who is in a wheelchair. The entire facility (e.g. room size, parking and great room) is well designed for a handicapped person.
August 5, 2014
Rated 1.0 out of 5.0 by oraclebart Paper thin walls
I could hear the guy next door snoring all night. There were kids running up and down the hallways until after midnight.
August 5, 2014
Rated 5.0 out of 5.0 by TFRAK GREAT STAFF!
Great place to stay, staff is helpful and friendly. Would be nice if the walls had better sound proofing.
August 3, 2014
Rated 4.0 out of 5.0 by Teddy42 Recommend staying on 3rd floor
Reccomend staying on third floor, Our room was on the second floor heard kids running around on the 3rd floor room above us.
August 1, 2014
Rated 5.0 out of 5.0 by JohnnyMD Outstanding Stay
My wife and I with our 3 grandchildren stayed and everything about the hotel was excellent. The staff was great, they genuinely care about our needs. By far best stay at any hotel with the Holiday Inn in Houston Texas being our 2nd best stay!
July 29, 2014
Rated 5.0 out of 5.0 by fishy1 Nice place
This was a very nice and clean hotel. No issues at all. There was a team of baseball players there and the hotel staff made sure they didn't bother anyone.
July 29, 2014
Rated 5.0 out of 5.0 by Alisonsd4 Spacious rooms, clean and comfortable
This hotel wasn't right off the highway but the extra driving was worth it. Clean room, comfortable bed, and nice amenities. We stayed in a King room. It's nice to have access to a fridge and microwave and sink in the room. Would definitely stay here again.
July 28, 2014
Rated 4.0 out of 5.0 Great value for the price
The sign for the hotel was a little hard to find from the road. It should be larger and more prominent for guests.
The staff was very friendly. Upon arrival, there's cookies at the front desk (most notable to my 12 and 15 year old). I called in the morning aroung 9am inquiring about early arrival (IHG member). To my surprise within 30 minutes I got a call back telling me I could check in before noon.
The hotel is new. The premises well maintained. The fitness area was a little small. The pool was okay... and a little busy that day. Overall, a really good value for the money. The friendly staff makes up for any of these very small deficiencies.
July 27, 2014
Rated 4.0 out of 5.0 by noneprime Close to the airport
The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport,The hotel is close to the airport.
July 19, 2014
Rated 5.0 out of 5.0 by Old Foss HI Express SwanSea
The Staff was helpful and friendly.
Room was clean
Breakfast was very good
July 17, 2014
Rated 3.0 out of 5.0 by TravelMA2014 Great place for a bed while traveling through the area
Great place to stay for a night.. staff and beds are excellent for the money.
July 14, 2014
Rated 4.0 out of 5.0 by Wscottd Loud neighbors
Well run hotel with extremely friendly accommodating staff. But the room and hallways are aging and need a facelift soon. Also, a very loud party in the next room could be heard too well and it kept us up until it ended at 1:30 AM.
July 10, 2014
Rated 4.0 out of 5.0 by jag* Excellent personnel
With the exception of poor lighting near the bed (which made reading a challenge) the Inn provided a comfortable stay.
July 7, 2014
Rated 5.0 out of 5.0 by TonyBen Great Room and Service
Very friendly and helpful staff. Room was great and quiet. Would be happy to re visit. Breakfast much the same as any Holiday Inn Express
July 6, 2014
Rated 4.0 out of 5.0 by MGRose Excellent hotel...but....
You are my hotel of choice whenever I visit Swansea...good rates, friendly staff, clean, etc...but 2 small complaints from my last stay...1) Horribly slow internet connection..a real problem for people like me who need to connect with work often...and 2) several times this last stay my shower was cold. That being said,,,I am coming back at the end of the month because you are a good hotel...just hope you can look into these two items, thanks
July 3, 2014
Rated 5.0 out of 5.0 by Rayley misc.
Bathroom shower head needs replacement as it just was a very slow dribble..
Restaurant recommendations from front desk was horrible. We were looking for an Italian restaurant and they praised Magoni's. It was awful. Pizza was reheated frozen pizza and very greasy. Spaghetti sauce was canned and not hot. Service was slow. Suggesting this as a great family Italian restaurant. was not a great idea.. They need to rethink this recommendation.
Hotel was great and we will use Holiday Inn express again.
July 2, 2014
Rated 2.0 out of 5.0 by carmine99 Poor breakfast accomadations
Will not stay at this hotel in the future due to poor breakfast accommodations and no restaurant in the immediate area.
June 30, 2014
Rated 5.0 out of 5.0 by Patriot56 Peaceful environment, relaxing stay, respectful service
Outstanding and friendly service. Room quality was wonderful, quiet and confortable. Allowed us to feel safe and enjoy our stay in the local area. This made our first visit since 1980 very peaceful, Thank You
June 30, 2014
Rated 5.0 out of 5.0 by Julie84065 Great Stay in Swansea
Staff were welcoming and friendly. Our room was clean and comfortable. Breakfast had lots of yummy and healthy options. We enjoyed our stay here.
June 26, 2014
Rated 5.0 out of 5.0 by TRoy120 Visiting Umass Dartmouth
This hotel is about 25 minutes from Umass Dartmouth but was significantly less money. It is convenient and there are plenty of restaurants nearby.
It was clean and quiet the nights I was there.
June 21, 2014
Rated 5.0 out of 5.0 by Cherry on Top Swansea Holiday Inn Express
We spent two nights at this hotel and enjoyed it very much. The staff was efficient, and the hotel was clean and met all our needs. I would not hesitate to stay there again.
June 17, 2014
Rated 5.0 out of 5.0 by Shocked001 Great Stay in Swansea!!!
The staff at this hotel cannot help you enough. Right at check in I was recognized as a Platinum Member and upgraded in a flash!
Rooms are big and very clean.
I recommend this hotel to all!!
June 12, 2014
Rated 5.0 out of 5.0 by Kitty46 Another Enjoyable Holiday Inn Express
I've stayed at this chain for years because of their consistent excellence, and I plan to continue. They get all the important stuff right without trying to be too fancy.
June 7, 2014
Rated 5.0 out of 5.0 by ProudAmericanVet1973 Clean, nice atmosphere and felt safe!
Swansea staff were very courteous and even printed us a map to where we needed to be as we don't own a smart phone and our GPS was a bit off. The hotel room was clean and inviting. The only downside was the faucet in the bathtub almost came off the wall in my hand when I tried to turn it on. I asked others in our party in other rooms about this and their comment about the plumbing was the same experience.
We are retired career Veterans and this chain honoring Military discounts for lifetime career veterans is a total plus and is what really keeps us coming back to Holiday Inn Express. Fought in all the wars from Viet Nam to Dessert Storm and this perk is the best thank you a veteran on a fixed budget can get. Thank you for honoring us in a way where many others forget our sacrifices.
June 5, 2014
Rated 5.0 out of 5.0 by jayj41 Convenient location
The room was very clean and met my expections for Holiday Inn Express.The room was quiet even though a girls soft team was staying in the hotel. We absolutely heard nothing!
June 4, 2014
Rated 4.0 out of 5.0 by SteppingOut2014 Swansea - Worth a Stay
We stayed at the Holiday Inn in Swansea because we were attending Brown's commencement weekend as well as finalizing wedding plans for our daughter. We typically stay closer to the Providence area but all rooms were booked. Nonetheless, we've had good experiences with Holiday Inn in previous travels and expected the same in Swansea. We were not disappointed. Our only suggestions are to buffer the noise between shared bedroom walls and replace the bulky chairs in the dining area. We could hear people speaking in other rooms and it was a bit difficult to get around the dining room chairs when most tables were occupied - there was little to no room to squeeze through. Overall we would stay at this location again, preferably in a room at either corner to limit noise from other rooms.
June 4, 2014
Rated 5.0 out of 5.0 by JFab1 Great Stay
You had excellent beds and the breakfast was great. The location was very convient.
May 31, 2014
Rated 2.0 out of 5.0 by Steven-May 2014 Swansea - Memorial Day 2014 weekend
Room air conditioner was not functioning properly first night. They did repair it. Bathroom shower fixtures were quite loose (pulled away from the wall easily). The sleep sofa mattress was in bad shape. Hotel has very thin walls. We had a loud "neighbor". Both nights (into the early morning) was talking very loudly and had music/TV on very loud. Called the front desk on both nights and asked them to call the room. I do not know if they did, but there was no change in the sound level. as an IGH rewards member, they did add 5000 points due to the issues with the A/C and sleep sofa.
May 28, 2014
Rated 4.0 out of 5.0 by donnaR From the giant Pancake client
Golden rule to running a business designated to customers is Customer Service and try to foresee any issues that may occur. Well, my compliments to the front desk associates! Excellent customer service and the girl who was at the desk Saturday, May 17th. Did over and above-she came to our room and noticed a problem with the door, she offered us another room because she couldn't guarantee that the could be repaired. We were so comfortable, that we decided to take a chance and stay. When we got back from supper, she had the door fixed! And our new key cards ready. I usually have names but I forgot - so thank you! The only thing I can say was not enjoyable was the comfort of the bed. But that could be a personal choice, no fault of the hotel.
May 22, 2014