Rated 3.9 out of 5 by 214
Rated 4.0 out of 5.0 by JMBa Pleasant Stay
Consistent with prior experiences with this Brand. A very pleasant experience.
July 29, 2014
Rated 2.0 out of 5.0 by Mart4512 Cheapest in the Area, but Not the Best
Room did not seem clean. Hard to maitain a comfortable temperature in the room.
There were about three blinking lights, an alarm clock, light on TV and microwave light. Teh room was not dark to say the least.
July 29, 2014
Rated 5.0 out of 5.0 by loulah COmfortable bed/clean room,great service
Very satifsfied with 2 night stay. The room was clean and roomy, bed/pillows extremely comfortable. The front desk staff were very helpful,even had change for the soda machine for us. Close drive the Newport, although I heard some other hotels have shuttle service-that would be a suggestion for improvement.
July 23, 2014
Rated 1.0 out of 5.0 by Richmonte Save money stay somewhere else
I stay an average of 40 IHG nights a year. This was by far the worst night I had. 2 main issues: pool was ice cold. And my room was baking hot. I called the front desk to see if they could fix it, he told me they couldn't fix it. He told me he would take $10 off my bill, which he didn't. No offer to change rooms either. I know they had vacancy because I checked online. With all the hotels in the area, you can find a better value. I wont be back anytime soon.
July 21, 2014
Rated 5.0 out of 5.0 by DARWADE Friendly and inviting
Loved my stay. Very convenient to everywhere I needed to be. Staff was lovely.
July 19, 2014
Rated 5.0 out of 5.0 by BetsySue Will go back again
Was pleasantly surprised at the quality and service of this Holiday Inn. Everything was just top notch with just a few minor glitches. The fan in the bathroom didn't work. Was not a big deal for us, but we did report it upon leaving. And the curtains weren't acceptable for a first floor room. We did fiddle with them and got them to close. Truthfully, I feel if we had decided to mention this to the staff, they would have immediately either fixed it or changed our room - they were that helpful!. But, we weren't in the room that much, so it wasn't a big deal at the time.
July 17, 2014
Rated 5.0 out of 5.0 by mygirls412 Clean and comfortable
Nice little get away with my daughters...clean and adequate but needs updating. The price could've been better considering how outdated it was. But overall okay for what we needed.
July 16, 2014
Rated 2.0 out of 5.0 by Kevin12345 Poor Experiance
Overall not a good experiance. Staff was not helpful and couldnt fix most of the issues.
July 16, 2014
Rated 5.0 out of 5.0 by Christopher C Great Location + Great Price = Best value
All went well during our stay. The location is convenient to Newport and the price makes it a gem. Everyone from Front Desk Staff to Housekeeping was courteous and welcoming. We'll be back!
July 16, 2014
Rated 5.0 out of 5.0 by Diane 09 great service
Nice hotel, clean, and great service. Close to beautiful beaches and the town of New Port. Had a wonderful experience. Would recommend this Hotel!!
July 13, 2014
Rated 3.0 out of 5.0 by jpa1952 average quality; good breakfast selection
The eggs were strange tasting. Otherwise the breakfast was good. We used a coupon out of a travel book and it was worth the discounted price. Evening desk staff was fabulous!!!! He was worth the price of the hotel. Thank you!!
July 11, 2014
Rated 5.0 out of 5.0 by pie a la mode Pillows!
Loved the selection of pillows right in the room, labeled on the pillow case: firm or soft. I found the right one for me! Great vacation, very helpful front desk staff, found great places to eat, and took a three mile hike along the seashore on protected land near third beach! Loved our 3 days in Newport area, especially the wedding at Glen Manor House!!! Everything was right nearby, the hotel right in the middle!!! Great location!!
July 10, 2014
Rated 5.0 out of 5.0 by Alan E excellent
Great location, easy in and out, very clean, helpful staff
July 3, 2014
Rated 5.0 out of 5.0 by Drew C Great value for a stay in Newport RI
I thought the hotel was great value in a convenient location while visiting Newport RI.
I recommend this hotel if you are trying to save few bucks and want a quality stay which is very close to the Newport action.
June 30, 2014
Rated 4.0 out of 5.0 by geom Always reliable
I have found Holiday Inn Express to always be a good choice and this one was no exception. The staff was excellent and really made us feel at home. The only complaint I have is that the wireless internet service in the room was spotty - sometimes you had to go out in the hall to reconnect. The service would go in and out. Oh and the pancake machine was not working - minor inconvenience. The room was clean and quiet and very comfortable. I would not hesitate to stay here again.
June 28, 2014
Rated 5.0 out of 5.0 by rome7369 priority club member
found no extra treatment as priority club member, just free internet access, which I did not need or access.
June 23, 2014
Rated 3.0 out of 5.0 by Skipper1857 Not recommended
Air conditioner did not work properly
Bathroom needs updating
Waffle/pancake maker did not work
Tables and room in general was very dusty
Clock radio did not work
Staff was overwhelmed at breakfast and had a hard time keeping up with the supply of food (understaffed)
Would not be a repeat customer
June 23, 2014
Rated 5.0 out of 5.0 by B3J4CK HI Express / Middletown
The front desk staff are friendly enough when they are there to engage. Too often, no front desk personnel.
June 19, 2014
Rated 5.0 out of 5.0 by 123569/*ligtrdv72 excelent choice
My first time stay at a Holiday Inn Express and it left a favorable impression.
June 19, 2014
Rated 5.0 out of 5.0 by AMM267 Weekend visit, June 2014
We enjoyed our stay, hotel was close to the Navy base, where we were attending our daughter's graduation. Our room was ready early. Very clean. Front desk staff, especiallyvAnthony, were very pleasant. Breakfast was good and in a very relaxed setting. Also late checkout was very convenient. We would like to return for another visit!
June 16, 2014
Rated 5.0 out of 5.0 by Debbieo5 grfeat staff and room
excellent staff and room, breakfast not so good. overall stay was very good
June 15, 2014
Rated 4.0 out of 5.0 by Dayo one Very comfortable place to stay
The alarm clock in the room was not working properly so make sure you bring an alarm clock. The hotel is one of the better ones we have stayed in. We are usually in the area once a year and will use this facility again.
June 14, 2014
Rated 5.0 out of 5.0 by TheGrayGhost Very Nice
The only place you could improve would be to have some type of hot/spicy sauce to put on the eggs at breakfast.
June 6, 2014
Rated 5.0 out of 5.0 great staff and very clean
the only thing i would add to any of the hotels is a place to store our bikes.
this was best hotel we stayed at. -very clean and modern and close to everything.
June 4, 2014
Rated 5.0 out of 5.0 by swingmeister Awesome Hotel
best breakfast, best pool, "hot" hot tub....great staff. Wow. Loved it.
May 28, 2014
Rated 2.0 out of 5.0 by Shelly888 Not worth the price I paid:(
sheets and Pillow cases wrinkled. Bed was not very comfortable. No maid service 2 of the days of my stay. Could not use the printer in the business room. Front desk was not able to help except for a "sorry"!
I would not stay here again!
May 27, 2014
Rated 5.0 out of 5.0 by RustyLady 3 night stay with family
The bed was comfortable, breakfasts were great, and the people were accommodating and friendly. The front desk staff recommended a restaurant for the first night we were there and it was fantastic. We had a wonderful stay and would love to come back again. I believe the hotel was full during our stay but it was quiet and we were able to get a good night sleep each night. The only thing that puzzled us a little was that there was not a fan in the bathroom to turn on when you showered. Therefore, the mirror in the bathroom became fogged over when anyone did take a shower. Apparently this is common with Holiday Inn's because we stayed in others on the way coming to this hotel and on the way home and none of them had fans in their bathrooms either.
May 27, 2014
Rated 5.0 out of 5.0 by Luisan Excelente hotel
Muy agradable experiencia en todo el hotel. Me gustó mucho la limpieza y comodidad de la habitación. A mis hijos les encantó.
May 26, 2014
Rated 5.0 out of 5.0 by cheergwiz Overnight Stay
Everything was great! Staff was friendly - especially the GM. We were just there one night to crash after a fundraising event. The price was kind of high for 1 night but it was understandable because there were numerous weddings, graduations, and the air show that weekend. Everything was very clean in the room and common areas.
May 23, 2014
Rated 3.0 out of 5.0 by Steph418 Decent Stay
When we first checked in, Anthony was very nice and friendly. Said if there was anything we needed to ask him. He found us a cab when we were headed out for the night.
Bed was comfortable. Stayed in a room with a king sized bed and pull out couch. The bathroom was clean - shower definitely could have used some bleach/extra cleaning. Sheets/bedding could also use an upgrade.
Overall experience was decent.
May 14, 2014