Rated 3.4 out of 5 by 53
Rated 2.0 out of 5.0 by Maxmickey Reservation Issues
I had multiple problems when I checked into your hotel on May 31st for a weekend stay under confirmation #66112247. Apparently there were problems with my Rewards Night stay (one night) and multiple charges were placed on my credit card. The manager that evening took the action to resolve the issue with your reservation service but when I returned I found additional charges applied to my credit card and multiple transactions on my Rewards account. Needless to say, my original rewards night stay wasn't honored by Holiday Inn, as originally booked and confirmed and I've been charged to both nights at this hotel. I've written to Holiday Inn Rewards to express my frustration with the entire process.
June 14, 2013
Rated 2.0 out of 5.0 by Harvard Hotel was fine----Very poor restuarant experience
Breakfasted in hotel.Ordered coffee-received 1/2 cup. Had to ask waiter to please fill my cup. Then had to ask for milk or cream. Then had to ask for a spoon.
Ordered scrambled eggs and toast. Eggs came ina small saucer sized dish. Then had to ask the waiter for butter.
June 14, 2013
Rated 4.0 out of 5.0 by Parkerdaws Decent price, clean, rooms fine
Nothing exceptional about this property, but okay in all categories. Clean. Front desk staff is typical -bored high school age semi-friendly. Only problem is the new concept in pillows. Have seen other chains move to this "throw pillow" concept. Would like to see some of the senior management of the hotel group try and get some sleep on those little puppies.
June 1, 2013
Rated 3.0 out of 5.0 by Mario77 Holiday Inn ???
Being a Platinum Priority Club member for many years I have spent many nights in Holiday Inns all over the world, and I learned that the quality and comfort can differ widely.
Unfortunately, this HI was not really on the top level my my scale. Check in was anything then friendly (maybe this was a college guy who only worked here during spring break). The room itself was big, but it looked like the room from a motel, there was no nice decoration, everything looked like being 20 years old, and there were thick electrical wires placed just on top of the walls and the ceiling. The internet did not work the first day, at check out we asked and were told that it works now, but with a different password ...
Also, there is not much around this hotel, if you want to do something, you have to drive to Newport (including crossing a toll bridge), but that's worth the money.
May 12, 2013
Rated 5.0 out of 5.0 by Sue456 Excellent service
All the staff at this Holiday Inn go out of their way to make you welcome and comfortable.
May 5, 2013
Rated 5.0 out of 5.0 by Birgit Great Location
Great place in terms of convenience, cleanliness and friendliness of staff. Great price!
Will be back!
April 18, 2013
Rated 1.0 out of 5.0 by kenngolf50 never to return
Arrived late and hungry....was given 4 menus from area reataurants..they were either closed or no longer delivered. Nothing in walking distance. Vending machines were virtually empty. The spread that was put out for breakfast was a joke. To make matters even worse I couldn"t even get a comb from the front desk...they were all out
March 11, 2013
Rated 2.0 out of 5.0 by poorwayne What a dump
This place is a dump by Holiday Inn standards. Paint and carpeting can only go so far.....
March 7, 2013
Rated 4.0 out of 5.0 by JimT99 Comfortable bed and room.
We enjoyed staying at your hotel. even though the weather was bad due to snow, we were able to completely unwind and relax at your property in South Kingstown, RI.
February 23, 2013
Rated 3.0 out of 5.0 by frankie149 It is outdated
The restaurant staff is friendly and the food is good. The hotel itself is old, I knew it would be as I got to the front door and they weren't automatic. My room on the 2nd floor required either a walk up stairs or going ot the elevator, walking the whole distance of the property to the back and then walking the distance back to my room. While the restaurant was a pleasant experience I expected a full serve breakfast to my disappointment there was a small complimentary spread put out in the morning which would not meet Holiday Inn Express standards.
January 27, 2013
Rated 5.0 out of 5.0 by jodygord53 excellent place to stay
love this hotel quaint friendly safe. Great place to stay. Excellent mattress on beds too. Seems like room temp is always perfect without running heat or air machine
January 26, 2013
Rated 4.0 out of 5.0 by LisaH Great hotel and staff
Clean, comfy bed, great staff. We are launching a small business in Rhode Island and it is our home away from home!
Doug - the manager - is especially helpful and professional.
January 3, 2013
Rated 4.0 out of 5.0 by chrisasch In house restaurant - Food
The hotel was comfortable and the service great. The restaurant in the hotel was poor. Food was expensive and the restaurant was understaffed.
November 3, 2012
Rated 4.0 out of 5.0 by GoRhody Stellar location!
Stayed here for URI homecoming last weekend. Closest hotel to URI. Easy access parking and located right next to a Dunkin Donuts which made breakfast super easy. Really enjoyed the free wi-fi!
November 2, 2012
Rated 2.0 out of 5.0 by DMAC01 DISAPPOINTED IN S. KINGSTON, NY
WAS KIND OF DISAPPIONTED. NO PAPER IN THE MORNING AT THE DOOR OR IN THE LOBBY. WHEN ASKED TO MAKE A RESERVATION FOR FLORIDA AT A HOLIDAY INN WAS TOLD TO DO IT ON THE INTERNET. THEN SHE WENT BACK TO TALKING PERSONAL STUFF TO SOMEONE ELSE. WAS NOT ASKED ABOUR PRIORITY POINTS. ROOM WAS NOT REALLY CLEANED TO WELL.
October 26, 2012