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Rated 3.9 out of 5 by 37 reviewers.
Rated 3.0 out of 5.0 by Wi fi poor Overall everything was fine but the wi if signal was very weak and not able to use it due to slowness. February 28, 2014
Rated 5.0 out of 5.0 by Great Hotel I was only here for one night and it basically serviced it's purpose. My room was clean and very comfortable. It's location is near the airport, restaurants and shopping. You will be able to find what you are looking for. February 26, 2014
Rated 2.0 out of 5.0 by dirty disgusting bathroom I was not impressed with the cleanliness of bathroom in my room- several long womens hair was found on floor of bathroom, on tub and shower wall. I am a platinum member who stays in excess of 100 nights a year in holiday inn and this disgusting filthiness is unacceptable., I left a message for the general manager next morning to call me, she did and when I returned her call detailing my issue-she never returned that message once she knew what issue was-totally unprofessional customer service.My advice-and what I am telling my customers- stay somewhere else-totally unacceptable service to a business traveler February 24, 2014
Rated 5.0 out of 5.0 by great place to stay overall was excellent The only thing that would have been better is a paper placed at the door. Otherwise a very nice place to stay. February 19, 2014
Rated 4.0 out of 5.0 by Comfortable clean rooms Very polite staff. Overall very clean and accommodating January 28, 2014
Rated 4.0 out of 5.0 by Glad I got in After having to work in Midland this hotel is usually booked. I have stay here a couple of times without incident. My stay is usually 16 to 18 hours working and a few hours sleeping. I do not have much interaction with the staff, but I have not had any issues staying here. The cost is very reasonable compared to other hotel brands in Midland. This is always my first choice when staying and Midland and I will continue to stay here when able. January 25, 2014
Rated 4.0 out of 5.0 by Business Trips Everything about the HI Express was fine except the price and the business center: Price - VERY high but after all it is boomtown Business Center - Are you kidding me? The internet service speed was very slow, the computers in the business center were terrible and there are a number of problems such as trying to reconfirm a flight on United's website and the computer would not even continue to the site, it would just jump back to the Holiday Inn page, and we could not get the printers to work. When so much of your clientele is there for business purposes and the price of the rooms is so high, the least you could do is provide good internet and business-center computers for your guests. Otherwise the staff, breakfast, cleanliness etc were great! December 22, 2013
Rated 5.0 out of 5.0 by Great Place! I really enjoyed my stay here. The employees try to help as much as possible but the night time lady by the name Amber is the best! I look forward to staying again. December 20, 2013
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