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Rated 4.4 out of 5 by 188 reviewers.
Rated 5.0 out of 5.0 by Great Stay The staff is kind and welcoming. The property is beautiful as it is set back in a wooded area and the rooms were clean and up to date with a great rate! August 28, 2015
Rated 5.0 out of 5.0 by Comfortable room and great bathroom My stay at the holiday was very nice. There are plenty of restaurants close by plus few places that have live music on the weekends. Very close to route 288 which makes it convenient to many places in Richmond area. August 25, 2015
Rated 5.0 out of 5.0 by Surprisingly good hotel Over the years, I have stayed in many Express hotels from IHG. This was impressive when I pulled up in front because of how fresh the place looked and how well landscaped it was. Then, as I checked in, I continued those same type of feelings in terms of the inside appearance and professionalism of the staff. I was told my room had been upgraded, and I did not think too much about it until I saw what a nice room it was and how clean and fresh it was. When I walked out to my car next, I told the lady at the desk how impressed I was, and received a thanks and smile back. August 24, 2015
Rated 4.0 out of 5.0 by Convenient and comfortable Hotel was comfortable and clean. Bathroom tile sealant needs cleaned or replaced. Staff pleasant. August 22, 2015
Rated 5.0 out of 5.0 by Wonderful Experience We were displaced due to water damage from a burst pipe and spent 3 months at the Holiday Inn Express @Brandermill. We were so blessed to be in the hands of such wonderful, caring professionals. We always felt at home and the service received was amazing. Diann's staff is the best of any Holiday Inn we have had the pleasure to stay. Vanessa always made us smile and saw that the housekeeping staff kept our room spotless. Zulma prepared the best breakfast buffet and was always there to help and to keep the area spotless. Her warm smile and sweet atititude was a real pleasure first thing in the morning. Diann, Kim, Rebecca,Ty, and the rest of the front desk crew, would always greet us with a smile and if we had a long day, we were greeted with warm chocolate chip cookies! The entire staff made a personal nightmare much more bearable than we ever imagined. Thank you Diann and your staff for the amazing jobs you do!! August 20, 2015
Rated 4.0 out of 5.0 by Good Stay All was very good except the A/C unit, which I informed the staff about upon checkout. August 18, 2015
Rated 5.0 out of 5.0 by Great Hotel Very friendly staff, very clean room and free breakfast was great! August 13, 2015
Rated 5.0 out of 5.0 by Good but pricey place to stay in Richmond This hotel is in a nice neighborhood with good amenities for short stays. I find that they could have better Senior Citizen/ARRP/Military rates. August 12, 2015
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