Rated 4.5 out of 5 by 237
Rated 5.0 out of 5.0 by alc416 honeymoon
We had a one night stay for our honeymoon. I used the hotel to get ready while my bride got ready at the Boathouse. The room was clean, staff was friendly and all went well.
April 26, 2016
Rated 2.0 out of 5.0 by 3625 Very Bad Smell in Room
Arrived on the 14th and entered the room to the smell of what seemed like pest spray or sewage. I called the front desk and explained the situation and they came up with some air freshener. I then sprayed the room and I again sprayed after they left. I left the room in the morning and told the front desk that the problem was still present and they said that housekeeping will address the issue. Upon my return to the room that night, the smell was still there and again I called the front desk. The girls at the front desk apologized for the condition and said that they would move me to another room. I was then moved, to an upgraded room and asked the girls why this wasn't done the night prior. I know that vacancy on the 14th was very low and the fact that I am a Spire Elite member I should have been upgraded upon arrival.
The front desk staff was great, the breakfast in the morning was great, however housekeeping and maintenance should never have released that room (Rm 206) for any guest in the condition it was in.
I look forward to finding out why this occurred, and what will be done for the unsatisfactory stay on the 14th and the inconvenience of having to move another room.
April 16, 2016
Rated 5.0 out of 5.0 by gonefishn31 Go to hotel in the area
I travel for business 3 weeks a month so I enjoy a good hotel when I find one. This hotel is in a good location, has helpful staff, and is kept clean.
April 12, 2016
Rated 5.0 out of 5.0 by RedSonja32 Super Venue for My Purpose
We were there for a VHSL event, and we had excellent access to our site and surrounding restaurants. We will definitely use this hotel in the future. The front desk people were very helpful in making accommodations for us.
Thanks so much!
April 5, 2016
Rated 4.0 out of 5.0 by Heyolboy Nice Comfortable Hotel
This is a nice hotel, very clean and very comfortable. I would recommend it to anyone looking for a comfortable place to stay that includes a nice hot breakfast in the morning and that is convenient to shopping, restaurants, gas and groceries.
April 4, 2016
Rated 4.0 out of 5.0 by ldw57 Staff was great.
Room could have been cleaner (especially bathroom floor).
March 26, 2016
Rated 5.0 out of 5.0 by KateyT great service, excellent breakfast and good nights sleep
always great at Holiday Inn Express hotels we love them
March 24, 2016
Rated 3.0 out of 5.0 by Jschen80 Hotel was fine, service was bad
Hotel was like any other Holiday Inn. Service was poor based on experience with staff. TV was having issues and I asked front desk for help. She rudely asked what I did to the TV. I thought she was joking so I laughed and she responded by saying she wasn't laughing. She said if it wasn't fixable that I'd be paying $1,000 to replace the TV and another girl responded that I wouldn't care since my company would pay for it Normally, I take this stuff light heartedly but she said she wasn't laughing.
March 21, 2016