Rated 4.2 out of 5 by 85
Rated 5.0 out of 5.0 by whodey1 Nice people, good hotel.
Front desk staff and breakfast staff were really great. TV took forever to change channels. Careful they switch the internet password periodically if you are there for more than a day or two. Pool was nice but hot tub was cold.
September 3, 2014
Rated 5.0 out of 5.0 by Scooby60 Great service
All of the attending staff were very attentive and helpful to all my needs during my stay.
September 2, 2014
Rated 5.0 out of 5.0 by kkk37 Reliable
It is easy to reserve - accommodations are pleasant and reliable - one gets a good value and the hotel is very nice.
It is comfortable to know the hotel you are visiting.
September 2, 2014
Rated 5.0 out of 5.0 by ripsfan Enjoyed our stay!
Very comfortable room, clean and fresh, plenty of towels, staff were all very accommodating.
September 1, 2014
Rated 5.0 out of 5.0 by kedgmon Easy access
The Holiday Inn Express was easily accessible from I-40. It was very resonably priced and sparkling clean.
August 27, 2014
Rated 2.0 out of 5.0 by STLX Smoked Room
I stayed in the hotel property for 19 nights. It is a king bed suite with jacuzzi. I was really excited about the stay, but to a disappointing experience as for some reason the ventilation is really bad.
Smoke rushed in through one of the vents once i switched off the light at night (the vent and light shared the same switch), so i have hard time sleeping at night. I complained to the front desk manager and she did an ozone air purifying system, but the same problem occurred again the next day.
I wish something would have been done on the ventilation system for future customer satisfactions.
August 24, 2014
Rated 5.0 out of 5.0 by LOTTIME Over good stay
The only problem I had was at check out. Holiday Inn had already deducted the two room I reserved in advance prior to my arriving. The bill charge at check out charged me again. I brought it to their attention and it was corrected. I paid for two rooms and the gentlemen with me got his own room bill. Major confusion on your part. If you are going to charge me in advance for a room, please let me know at time of booking and I can decide if want to do this at Holiday Inn.
August 23, 2014
Rated 2.0 out of 5.0 by dwapp room upgrade
I stayed recently at this Holiday Inn Express with an associate of mine that is not a Priority Club member. I have an Ambassador Gold membership. My associate was granted an upgrade to an executive suite, again, he is not a priority club member. I was offered a free bottle of water or 300 bonus pts because I was a gold ambassador member, no upgrade was offered to me. I was under the impression club members were given extra benefits, but apparently not at this hotel. The person who accompanied me was very amused and sees no reason to sign up for a priority club card.
August 18, 2014