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Rated 4.2 out of 5 by 86 reviewers.
Rated 4.0 out of 5.0 by Staff is a mixture of turkeys and eagles My room had a note from the maid who prepared the room that included her name, which was a nice personal touch. Within walking distance of Home Depot, Wal-Mart, Radio Shack, and a few other stores. Both wired and wireless internet is free. It is a short drive from this hotel to Bricktown and the Oklahoma Memorial. The bathroom has no towel bars, but there is a central exhaust system that actually vents the room. Walls are so thin we could hear music and talking from the next room. The breakfast bar is open till 10 am but there is no restocking after 9 am; at 9:15 am there was no hot water for oatmeal and no bananas. The Danish tray had ants and the attendant was nowhere in sight for 20 minutes. When the attendant returned she spent most of her time shouting across the lobby to the desk clerk, and while doing that she spilled a tray of muffins on the floor. The music in the lobby was too loud and there was no TV remote in the area for guest use. On day two, we arrived at the breakfast bar a half hour sooner, the same attendant was there, and there were no problems. On check-out day we received a note from Ramona, which was a nice personal touch. Unfortunately, her good will was cancelled by the guy doing the checking out. All he wanted was to take the room keys and he did not even bother to check the computer to see if we had any additional charges. June 10, 2013
Rated 5.0 out of 5.0 by Eceptional under pressure We checked in just before Record Tornado hit Oklahoma City, Front dest clerk "Floyd" was great. He stayed calm and reasuring to custumers. Tornado was just south of us. He evacuated upper floors, and kept everyone calm by his actions of confidence. He should be commended by upper management. Staff was friendly, and took good care of rooms. When going to and from airport use shuttle good service and cheaper than taxi. June 9, 2013
Rated 3.0 out of 5.0 by older facility, comfortable room, great location Good amenities in room except coffee pot did not work well and had ants in bathroom. They did offer to move me to another room but already had settled in and did not want the hassle of carting all my stuff to another room. Stayed here because of location but had better stay across town last time and even got a better price and service there. Would only stay here again if had conference at Rose State College. May 23, 2013
Rated 5.0 out of 5.0 by Great Stay Very friendly and professional staff. Clean and comfortable room. Bed was great had choice of soft or firm pillows. would stay again. May 10, 2013
Rated 5.0 out of 5.0 by Comfortable Bed at a reasonable Rate! I found my stay at the Holiday Inn Express not only reasonably priced but also had extremely comfortable beds along with a very clean room overall. I would highly recommend this location to my friends and family! Thank you Holiday Inn! Xandria Clyburn April 15, 2013
Rated 4.0 out of 5.0 by Business stay This is a nice place to stay with easy access. Internet was good to use for business purpose. Room was clean and bed/pillows are outstanding for comfort. Have stayed here several times and will stay again when working in this area. I recommend it to others from my company. Kevin is of utmost help with the billing process and goes the extra mile to accommodate any needs quickly. Thanks for a great stay! April 10, 2013
Rated 4.0 out of 5.0 by One nights stay Friendly staff, clean room, no real issues. The bed could have been a little more comfortable. We noticed near the hot tub some blood or some kind of red candy on the wall, should have been cleaned up, also right next to the hot tub were several ants. Also the elevator seemed very slow. March 25, 2013
Rated 4.0 out of 5.0 by Front desk My experience went well until I checked out. I asked for a receipt and the man asked if I didn't receive one. I said no, however, I needed one. He said let me check the computer. "You prepaid, you're good to go." I said I still need a receipt! He said, "YOU'RE NOT LISTENING TO ME! You prepaid and don't get a recept." I said, "I NEED A RECEIPT!" "Well I'll print you one." I took my receipt and angrily walked away. I will NOT stay there again! I have spent 25 or more years traveling and spent most of my evenings at Holiday Inns. I was a Platinum member for 2-3 years or more. I've cut down on my travel and am now a regular member. If my travel picks up again, I may start using a program from another Chain which I have used. You may not like my mentioning a competitor, but I'm very angry about my treatment! I've never been so insulted in all my life!! March 13, 2013
Rated 5.0 out of 5.0 by Great hotel! We have stayed at this hotel a few times over the last 4 or 5 years. Each time we have been extremely pleased. The staff, the rooms and the amenities are all great. One exception, for some reason on our last stay the breakfast was not as varied or as good as usual. February 28, 2013
Rated 2.0 out of 5.0 by MIDWEST CITY, OKLAHOMA I left a new pair of Pants and a shirt in my room. When I came back in the afternoon I ask the front desk, They drag their feet for more than 24 hours and finally told me " I should have left them somewhere else". After beging with Holiday Inn for more than 12 years this is a first time I see this. December 15, 2012
Rated 2.0 out of 5.0 by Large Room Not Great Service I felt the hotel was fair and staff was polite but was unable to work with me for a late checkout. I asked for a late chackout and was offered an extra hour. The normal policy for Platinum members is 2:00pm which is only an hour more then I was offered. I explained I would prefer 2:00pm and was told they were unable to work with me for that time. I would understand if they were overly full but when I chacked out the lobby was empty and there were no people waiting. I believe they gave me a standard answer and did not even look to see if they could help. I would not recommend this hotel. December 3, 2012
Rated 4.0 out of 5.0 by nice Hotel / Extra small breakfast area and seating area Nice Hotel. The breakfast area is extremly small. This makes for a rushed breakfast to let others sit down. Also not a good place to relax. November 16, 2012
Rated 5.0 out of 5.0 by Great Reception Service The Front Desk folks were wonderful upon check in, updating my Priority Club account and check out. Breakfast was wonderful and had a full selection. All items were available and well presented. Wonderful place to stay. November 13, 2012
Rated 5.0 out of 5.0 by Excellent service and accomodations The staff is superb and extremely courteous. The accomodations were clean, comfortable, and very relaxing. I would recommend this Holiday Inn to anyone. October 25, 2012
Rated 5.0 out of 5.0 by Great experience I loved my overnight at this hotel. After a long drive it was so inviting. Clean rooms, hot tub so wonderful. Front desk clerk very nice and welcoming. October 20, 2012
Rated 2.0 out of 5.0 by Bad smell The room and bath appeared clean and was well stocked, however there was a terrible smell to the room. We were coming in late at night with small children, so did not take time to request a different room. Breakfast had decent variety, but nothing tasted good. We had to go elsewhere for breakfast. October 11, 2012
Rated 1.0 out of 5.0 by Front desk If people do not understand there job, or do not know how to extend reservations then they should at least write a note for the next person who understands there job. October 1, 2012
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