Rated 3.9 out of 5 by 41
Rated 5.0 out of 5.0 by Dreed10 Very close to my desination and the price was good.
The staff was very accommodating and the room and bathroom were very clean. I would recommend this motel to anyone traveling in this area.
December 8, 2013
Rated 2.0 out of 5.0 by RobbW Not up to HIE standards
I have stayed at this HIE for several years and think I'm now done! I've watched this HIE go down in standards for the last 3 years. At first glance it is a very nice place with nice clerks. Elevator is extremely slow. I timed it just for fun and people using the stairs got downstairs faster. That is not such a big deal, was just funny. The room was clean only on the surface. There was dust build up on lamps, tables, coffee maker, ice bucket, and in corners of floors. Bath room was the same, clean only on the surface. Pillows were very uncomfortable and using the towels was like using sandpaper. The towels were old and had stains on them. Mattress was ok and comfortable but bedding was old and I stayed for 6 nights and it was never changed!.
If you stay at HIE because of it's great breakfast, don't stay here. You won't get the same items you have come to expect and like from every other HIE. Not one morning did they have the full breakfast that every other HIE has. One morning the only hot items were eggs and cinnamon rolls. Another morning just biscuits and grave and cinnamon rolls. The only constant was the cinnamon rolls. It has become obvious the owners of this one are cheap and doing everything to save money at the expense of customers and IHG standards. There are other properties within 5-10 minutes, I suggest staying at one of those!
December 7, 2013
Rated 3.0 out of 5.0 by Sags Can do better
I stayed for nearly 5 days and I faced below problems
1. Shower wasn't working need to call for service
2.mini fridge conked off thrice. They moved the fridge to different outlet which occupied other space
3. Micro wave Owen also conked off.. Gave a spare one immediately, but ended up having 2 of them... Which again occupied more space
4. Snacks Vending machine was almost empty..
December 7, 2013
Rated 4.0 out of 5.0 by moparmanttc Clean Hotel With Small Problems.
Nice Hotel with a lot do in the surrounding area. The room was clean but, the pillows are small and kind of flat. The internet did not perform well but, I did have a room at the end of the Hotel that may have been a problem. The elevator needs a little work, seems a little outdated. The lid on my ice bucket was a little dirty inside. The breakfast was good, and the auto pancake machine will thrill the kids. This is a decent place too stay just needs small details looked at I have stayed at way worse and paid a lot more.
December 2, 2013
Rated 5.0 out of 5.0 by Anything Great Holiday Inn Express
I'm a Platinum member of IHG so I stay at many Holiday Inns, InterContinentals and Crowne Plazas.
I have to say that this property is very well maintained and the service is excellent! The staff is very friendly and helpful.
December 2, 2013
Rated 5.0 out of 5.0 by CincinnatiRedsFan GOOD LOCATION AND RELAXING PLACE TO STAY
This is a very nice motel to stay at. It has very clean rooms and is located in a nice part of Cincinnati, to be able to shop and attend local sporting events. Has a small pool and exercise room. Excellent breakfast and staff members are very helpful. We have stayed here many times!
November 19, 2013
Rated 5.0 out of 5.0 by FOXY69 Great and Comfortable
"GREAT" front desk service!! Went to room to check it out and it was so "CLEAN" for being a smoker room. The bed so "Soft"Our stay was nice and comfortable.I would stay here AGAIN. THANKS
November 8, 2013
Rated 4.0 out of 5.0 by RickiandLucy good consistant place but needs some TLC
We have stayed at this unit more or less regularly over the past few years. Probably about 4 to 6 times annually. It is our default unit. The rooms are cleaner than most and mostly in good repair with no heavy wear and tear evident.
The only issues we have are personal ones. We are finding the new air conditioning units excessively noisy, When on "fan" it is quite tolerable but when the compressor turns on it is more noisy. Also, the air is one temperature and blows directly across the bed creating breezy frigid place to try and sleep. It would help if there was some way to direct the air up and away from the bed.
Recently HEx, like most of its competitors started using some sort of douvey cover. a down comforter sandwiched between two sheets. For us, this ends up being way to heavy in weight and overly warm. we strip it off and use the thinner blanket for comfort. Unfortunately the VAC makes us cover our heads.
Kudos to the number of power outlets. I use a CPAP and we both have cell phones and I-pads to charge.
November 6, 2013