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Rated 4.4 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Great Staff, Great Stay Staff so friendly and helpful. They all get along well and seem so happy with their jobs as well, which is a good sign, and bodes well for customer service. Joanne was particularly helpful linking my reservations and making sure my mobility needs were met. Very comfortable beds, and I love the duvets, as opposed to the old-style plastic blankets. The pool is just lovely; such comfortable furniture and very clean. Nice firepit area as well. Great breakfast; love that about all Holiday Inn Expresses. Will always stay here while visiting family in Mill Valley. September 5, 2013
Rated 5.0 out of 5.0 by Great stay-Great Staff What a great find. Love the staff--Joanne especially went out of her way to accommodate my limited mobility access needs. Sunny and bright; the pool has been renovated and is as nice as any we have visited at resorts. Love the breakfasts. Staff very accommodating to our business needs. Comfortable beds, modern duvets to keep you cozy and warm. Home away from home. September 3, 2013
Rated 4.0 out of 5.0 by Staff- Night Auditor Julie, the Night Auditor handled by plumbing issue. She's amazing!!! September 2, 2013
Rated 4.0 out of 5.0 by Excellent service Everything was handled well. Bed, service,breakfast, front desk ,and housekeeping was extremely efficient. Hotel was well located for our needs. August 29, 2013
Rated 1.0 out of 5.0 by Outdated rooms, poor breakfast selections, unfriendly staff. Hotel location to San Francisco was the only good thing about this hotel. The front desk staff were extremely rude and unfriendly. When asked at check-in if there was chance to change room location to poolside the answer was an abrasive "NO". No attempt was made to try to see if that option might work later in the stay since we were staying 3 nights. The room was dark and had a damp odor. It was not equipped with shampoo or lotion #we had to ask for it#. Our room small with a deck that didn't even fit a chair and was in a section of the hotel that was not connected to the main lobby area so we had to exit and walk outside to get to the area with the lobby. The breakfast area was small and cramped and uncomfortable and the food selection was limited and unhealthy. The cost was overpriced for this property. As stated, the only good thing is location to San Francisco and the 101. I would not stay here again. August 28, 2013
Rated 5.0 out of 5.0 Before good... now great! My family have stayed at the property a few times when it was a Larkspur. It was our "back up" with another local hotel as our hotel of choice on our visits to the area #3+ times a year#. My daughter's soccer team needed a place to stay while participating in the Tiburon-Mill Valley Tourney and I suggested your property as our favorite was booked for 12 rooms. I am very happy we did. It was nice as a Larkspur, but as a Holiday Inn it was great! Staff was great and super patient with a team of energized 9 year old girls on a winning streak #and now champions#. The only thing from making this hotel my favorite in the area would be the price. August 28, 2013
Rated 4.0 out of 5.0 by King Size Bed, Wi Fi and good TV reception Enjoyed staying at the Holiday Inn Express Mill Valley. Excellent Location and very comfortable rooms. Used the Jacuzzi and pool. Very relaxing and enjoyable. Would definitely stay here again when back in Mill Valley. August 23, 2013
Rated 5.0 out of 5.0 by Awesome place to stay My daughter and I had a wonderful time when we stayed 4 nights at this H.I. We both loved the Smores in the evening and met some wonderful people from all over the world while roasting marshmellows. One afternoon the manager brought out freshly baked chocolate chip cookies! The pool was wonderful and pool furniture extremely comfy! Overall a great place, very family friendly! Also, easy to find, right off of the highway. The complimentary bikes are nice, but they are not in the best shape, there wasn't one that my 10 yo daughter could ride (they were too big) so that was a little disappointing. August 22, 2013
Rated 4.0 out of 5.0 by Not complaining... the staff was extraordinary on all levels! the facility is just another average HI-Express. the only criticisms I have are 1) the entire non-smoking wing and our room [138] which was also a non-smoking room; smelled like someone just smoked a cigarette in it. you could not escape the smell. 2) the king size bed was not very comfortable- one side too soft and the other too stiff. Bonuses are the location and the quality of in-room media equipment and support are excellent. and $300 with tax is just what you have to deal with in Marin county. August 21, 2013
Rated 5.0 out of 5.0 by Nice! Good location from SF. Nice rooms. Quiet location. Nice view. Good breakfast. Good staff. Plenty of dinning options within a few miles. August 18, 2013
Rated 5.0 out of 5.0 by I'd stay here again I recently spent 3 nights at the Holiday Inn Express at Mill Valley, CA. From the time I checked in until I left I can say that it was a pleasant experience. The room I stayed in was comfortable and clean plus the Internet connection was strong. There are some bike paths nearby which I took advantage of to take late in the day walks. There's an Italian Restaurant next door which serves good food. I enjoyed the free breakfasts - I'd say the only 'bad' thing was Danish they provided each morning - they were tasty and addicting! August 16, 2013
Rated 5.0 out of 5.0 by Hotel with so many bonuses We had a very nice stay at the Holiday Inn Express in Mill Valley. The rooms were spacious and comfortable and nice to have them adjoining-over looking the pool. The pool and hot tub were great-especailly after a day of walking and exploring. We used the bikes to explore the boardwalk- the views towards the hills were beautiful at all hours of the day. The accessibility ( by car) to food, sights and the city was incredibly easy. All around a wonderful place to stay. August 16, 2013
Rated 5.0 out of 5.0 by Comfortable & affordable, great place to stay The place was wonderful and the front desk staff were great. I received a free upgrade because my requested room was not available. Everything was neat, clean, orderly. I am tempted to give one less star under Staff & Service because a beer went missing from our room fridge. Not sure how that happened... But when you consider the unrelated free upgrade, I have no complaints. August 12, 2013
Rated 5.0 out of 5.0 by Great time in Mill Valley We were in the area for a wedding, the hotel was a perfect location to see San Francisco as well as the area attractions. Loved the nightly s'mores and bike rentals! August 7, 2013
Rated 5.0 out of 5.0 by Great location and amenities This is a perfect place to stay when exploring Marin County! Excellent amenities including walking/biking path adjacent to property and complimentary bike/helmet use. Request a poolside room and a complimentary s'mores kit for use over the fire pit and you definitely feel like you're staying at a resort instead of a chain hotel. August 1, 2013
Rated 5.0 out of 5.0 by Great service and amenities Our family really enjoyed our stay. Having the bikes available made the trip for our children as we were able to enjoy the trails and nature around the hotel without the hassles of renting bikes from another source. The staff was very gracious and accommodating, and quickly responded to any needs we had. They were all very friendly and willing to recommend restaurants in the area. The room was spacious and comfortable and very clean, and the breakfast offered a great variety that meet the needs of every member of our family. If we return to the San Francisco area, we will stay at this location again. Thanks for making our visit so pleasant! July 27, 2013
Rated 4.0 out of 5.0 by Terrific Free Breakfast! Very convenient to Mill Valley. Friendly staff. Wonderful selections for breakfast. July 26, 2013
Rated 4.0 out of 5.0 by Nice little hotel I enjoyed our stay at this hotel. It was "cheap" for the area and time of year we stayed. It wasnt THE BEST hotel I have ever stayed at obviously, that is why I did all 4 out of 5's, but I can't complain about anything at all. Cute path for biking and/or running behind it which was nice as well. We always like free breakfast with more than just pastries too! July 25, 2013
Rated 5.0 out of 5.0 by Great experience Comfortable, clean, loved the quick ride to San Francisco, closeness to restaurants, shopping and wine country, the walking path, the hot breakfast..... the smores! July 24, 2013
Rated 5.0 out of 5.0 by Wish I could've stayed longer The hotel staff were extremely helpful and courteous from my initial step into the door. Really made me feel like they were there to help with anything that arised during my stay. The rooms were clean and comfortable - not overwhelming in size but enough. Pool and hot tub were nice, exercise equipment was on the scarce side but everything was functioning and fit my needs. The breakfast was great - had a ton of choices and was extremely convenient. Overall, I couldn't have asked for anything more and really enjoyed my stay. Great location only 15 min from downtown SF even with traffic. July 22, 2013
Rated 5.0 out of 5.0 by Comfortable, spacious room, great breakfast & convenient location Our family recently spent a week here and have no complaints. The room was spacious and very clean, and the breakfast was good and varied daily. We enjoyed the walking path by the hotel and smores by the fire in the evening. Very convenient to the Golden Gate & all highways. July 16, 2013
Rated 5.0 out of 5.0 by Exceeded expectations. I rarely write reviews, but I was really impressed with this hotel. I was driving down the coast and decided to do a spur of the moment vacation. I booked and arrived within ten minutes, thought that this might be a problem, but they had all my information, and the hotel staff was very welcoming, and even left the s'mores fire burn a half hour later, so I could make one. I visited Muir forest (the front desk gave me a map) and tMuir beach...all very close! Also, the breakfast was extensive, and really really good...I stayed at a Crowne Plaza the next night and was extremely disappionted. I should have stayed here again, and tried out the free bikes! Well done! July 15, 2013
Rated 5.0 out of 5.0 by Excellent Service and comfortable hotel wonderful hotel, could not have picked a better location. the best value hotel in the area, great views July 15, 2013
Rated 5.0 out of 5.0 by Celebrating birthdays We were traveling to celebrate my husband and a really good friend Birthdays. We stayed at Holiday Express, it was a great accomadation. I book 2 rooms which were right next to each other, made it very convenient. Love the morning breakfast. Great way to start your day. Very close to John Muir,Sausalito, Napa. Planning to return in August. July 15, 2013
Rated 4.0 out of 5.0 by Great Location to everywhere. Picked this location with the hopes of being able to easily access all of the bay area during a 7 day stay. Mission accomplished! Breakfast was great, rooms were everything you would expect and service was excellent. Would recommend to others traveling to the San Fran area. July 12, 2013
Rated 5.0 out of 5.0 by Awesome stay I thought I would give the hotel and staff kudos. From the moment we checked in with JoAnn, we were made to feel at home. Every one on the staff was incredibly helpful, and very accommodating. The rooms were nice with a view of the hills. The breakfast was one of the best free breakfasts I have ever had. I typically stay at Intercontinental properties, and have yet to meet a better staff. July 9, 2013
Rated 3.0 out of 5.0 by great location We really enjoyed the walking/biking paths and the channel/wetlands beside the hotel. The room was quiet with a pleasant view. We ate at Dipsea Cafe nearby (8 min walk) and enjoyed the food there. July 8, 2013
Rated 5.0 out of 5.0 by Great stay! I was so pleasantly surprised by this stay that I've started booking Holiday Inn/IHG stays whenever I travel with my family. The room was clean and comfortable, and the hotel itself was very cute. However, what made it great was the staff. They were very friendly and made out stay incredibly pleasant. We appreciated the lending library of dvds and the s'mores. We didn't take advantage of the bikes, but perhaps we will on a future trip. I was happy to see the boardwalk so near the hotel as well. The on-site restaurant was good. While you can hear some noise from the hall, I have yet to find a hotel where this is not true. This is a great, affordable place to stay near SF and Muir Woods, and I look forward to returning when we're in that area. July 7, 2013
Rated 4.0 out of 5.0 by Enjoyable stay, great service Hotel was a bit hard to find but my GPS came through. Enjoyed walking on the board walks they are a plus. I would stay there again. June 28, 2013
Rated 3.0 out of 5.0 by Good base for Marin hiking We picked this hotel because of its proximity to Muir Woods, Stimson Beach, and Point Reyes. The hotel itself adjoins a scenic marshy area with a paved walking/biking trail. Free bike "rentals" (2 hour limit) are available. Wireless internet and an extensive buffet breakfast are included in the rate. Overall the room was average for this type of hotel, i.e., comfortable but not particularly luxurious or attractive. It is not clear whether the person who writes the hotel's website copy ever visited the rooms. We paid extra to reserve a "view" room, but our view was mainly of the parking lot--a tiny slice of mountain was visible. Our friends' "view" room next door looked out onto a blank wall. It's possible that second-floor rooms (ours were on the first floor) have a more appealing view, but given that there is no elevator, that choice might be problematic for those with heavy suitcases. There is a very good Italian restaurant next door (Frantoio). The prices are on the steep side, but we found both the food and service outstanding. Given the prices, selection, and leisurely service, this would not be the right place to have most meals while staying at the hotel. June 25, 2013
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