Rated 4.4 out of 5 by 127
Rated 5.0 out of 5.0 by Satisfiedguest15 Great
This hotel is incredible!! I would suggest this hotel to anyone looking to stay near Memphis, without having to be in Memphis
February 22, 2015
Rated 4.0 out of 5.0 by Rooster65 Overall-Nice Hotel
Overall, nice hotel. Fitness area is limited. Also, breakfast was okay. I would recommend this hotel. It is a little drive from Memphis. But, if Memphis is overbooked, this is a good spot to go to.
February 18, 2015
Rated 5.0 out of 5.0 by hair chick Customer service
My husband and I stayed at this hotel while his mom was having open heart surgery. The location was extremely convenient, and the staff was very acomodating to our situation since we had to sleep during the day. They were more then happy to clean our room earlier then their normal schedule. We would definitely stay at this location again, and recommend it to others.
February 10, 2015
Rated 5.0 out of 5.0 by Bargeguy Convenient
Overall the stay was good. Friendly staff, fast checking and checkout. Clean quiet and comfortable.
February 9, 2015
Rated 5.0 out of 5.0 by JeffWag Great stay
I'm a smoker. They gave me a room on first floor near an exit so that I had quick access to the outside.
February 8, 2015
Rated 3.0 out of 5.0 by wfsway Optimistically Positive
I have been long stay at this provider since September and now spent over 10K, few of the staff know my name after 4 months and the large sum of money spent. I have asked for simple things such as bacon in the morning on multiple occasions to no resolve. It is OK if you only stay a few days and leave like most travelers, but if you stay long time and spend huge amount of money it does not seem to make any difference. The billing which affects my expense statements is rarely consistent and has been addressed before also multiple times, all I really needed was the same daily rate, but this task eludes accounts payable. One would think after such long stay the staff would understand what level of accommodation is preferred i.e. suite etc. If I check out the one weekend a month, when I return it maybe a completely different type of room of lesser appointments. Generally management does not seem to understand true Hospitality as they have never reached out to appreciate the folks that spend the most money, and inquired "How is your Stay" can I do anything for you. Simple requests are considered trivial until they are put in writing, such as this review. Notes are put in my profile, but rarely followed or addressed. This is shameful to the hospitality industry in the USA . Asia and other platforms treat you differently as if you are a VIP, I guess they just get it and we are used to indifference as normal.
February 5, 2015
Rated 5.0 out of 5.0 by Grape Ape Overall Experience
Staff was very helpful and nice. Rooms clean and comfortable. Overall great stay.
February 4, 2015
Rated 5.0 out of 5.0 by Critical Observer Accomidating Experience
The owner of this Holiday Inn and the GM embody the high ideals of the Holiday Inn Brand. You can count on courtesy, very clean facilities, good food and polite customer service during your stay.
I am a retired airline pilot with thousands of hotel nights to my credit and I recognize and appreciate when a hotel makes my stay comfortable.
When you book a stay at this hotel, you have chosen a Great, Proven Management Team and Fine Hotel Brand.
From the time I check in-- to the time I check out, I feel like the Hotel cares about me and my comfort.
January 28, 2015