Rated 1.0 out of 5.0 by JJeEE Terrible experience
The GM was the lady who waited on me. She saw us approach the counter and stuck up a sign that read I will be back dial 0. She looked right at us and said she would be right back. After 15 minutes she came back and was rude. I asked do I get an upgrade for being Platinum and she said she no she didn't have any rooms available for upgrade that she had already given them out earlier.
I said that I hope shed didn't treat all her guest this way and she said that the guest that she went and helped need a crib.If anyone reads this review I would definitely stay at any hotel within 10 miles of this place but don;t stay here. What a disgrace to Holiday Inn and IHG.
June 11, 2013
Rated 4.0 out of 5.0 by bend442 Great Place to Stay
This hotel was comfortable to stay at. The pool was great. Room was spacious. I would stay again.
June 10, 2013
Rated 5.0 out of 5.0 by Flowbean Had a great stay!
To be honest, I think this is the first time I have stayed in an HI, but it won't be the last. The room was great and the staff was super friendly. Actually, I was a little disappointed when I found how far we were from our concert in Memphis, but it worked out great after all. I'm not a partier, so preferred the location to the rowdiness of Memphis. Will definitely stay here again if I come back to Memphis.
May 28, 2013
Rated 5.0 out of 5.0 by Leavell48 Great deals worked for us by management
We got everything we asked for or requested! The staff was very friendly...
May 25, 2013
Rated 5.0 out of 5.0 by BW66 Always a great choice in Millington
With family in the area, this is our favorite lodging in Millington. Rooms are very clean and comfortable. The staff is exceptionally friendly and helpful! We enjoy the breakfast room with newspapers and great coffee. Only thing missing was fresh fruit at breakfast. A banana was offered occasionally, but choices would be nice for a healthy balance.
May 25, 2013
Rated 4.0 out of 5.0 by PresTN Charge to Credit Card
While the experience was what was expected and as usual very good I am questioning and would like an answer as to why my room (full rate) was charged to my credit card 10 days prior to my arrival date. I am not disputing the charges as they are valid. However, I have never, not even with your company, experienced the full room stay being charged 10 dqys before I ever arrive. Can you please find out why this occurred and make sure this type of thing is corrected. That was very disappointing to find this out when I got my Credit Card Statement.
May 4, 2013
Rated 2.0 out of 5.0 by bofog Dirty Room
Stayed there three nights. After the first night the room was not made up. Called the front desk and told them, said it was their mistake, asked for towels and Kleenex, said they would bring them up but never did. In the morning told the manager about it and she said it would be taken care of. They made up the room but never bothered to vacuum. Being a platinum priority club member had no influence. Never even offered me any points. I would not recommend this place. Also had no fruit options for breakfast.
April 9, 2013
Rated 2.0 out of 5.0 by Justletmesleep Bikers & annoying kid week or something
I was at this property the week of 4/1/13. When I made the reservation i asked if anything was going on (as I usually do) and I was told to prepare for no sleep as they had two rowdy groups this week. To me it's unacceptable to tell guests to expect to not get any sleep due to the variety of the other patrons staying at the same time. I don't make a bunch of noise and disturb others while I'm on the road at hotels, but apparently it's allowed at this property at the expense of the considerate guests such as myself.
I'm reconsidering my next stay elsewhere.
April 8, 2013