Rated 4.4 out of 5 by 63
Rated 5.0 out of 5.0 by MarineWife What I expect of Holiday Inn Express
We were meeting family at this location as a halfway point between where we both live. The hotel itself was very nice and clean, but I felt it was a little overpriced for the area. Upon checking out I was informed it was near a military installation. I also don't remember seeing any competitor chains, only 1 or 2 local motels. (This is our first time in this city) It was convenient to a few restaurants, Walmart, and Starbucks :-) The staff were all friendly and quick to ask if we needed anything or if they could be of assistance. The room was nice and what I expect of this chain as we most often room with HIE throughout the country. My only concern was that I arrived somewhere between 530-630 and I had to wait an additional 30 minutes as my room wasn't ready, yet. After going to dinner and letting the kids swim, we returned to our room close to 9pm and housekeeping was still cleaning on our floor. I assumed they were short staffed. The only other thing I didn't care for was the ac. It's one of the units that cuts on and off every few minutes instead of the kind that runs continuously. Even having set the unit at 65 I still couldn't get the room cool enough- It felt about 80 (I'm young, healthy, and no hot flashes and it was STILL uncomfortably warm and muggy/humid feeling). I let it go because there were a lot of military personal checking in at the same time and I wasn't going to complain or ask for another room in the middle of the night. Aside from those 2 things, everything else was great! I would stay here again or recommend this hotel.
July 19, 2014
Rated 5.0 out of 5.0 by Mr and Mrs W You can count on this Hotel for a good stay.
Had only minor problems in the room but since we only stayed one night we didn't address them. The room is up to date, clean,, nice and safe - got a great nights sleep! The breakfast is great, actually the best I've had in this category of a hotel, you won't be hungry when you leave.
The indoor pool is small so if there's a bus of folks (kids) you might not be swimming, but no big deal. Overall, you won't be disappointed or uncomfortable!
July 10, 2014
Rated 5.0 out of 5.0 by hartleeb great place
the beds were comfortable, the internet worked great, the staff was helpful and ready for us when we arrived. I wish i could have spent more time here. I wanted to use the fittness center...it looked awesome and was open 24 hrs. I found the room a bit cold, but since i wasn't the only one in it, I did not adjust the airconditioner. Great breakfast...
July 1, 2014
Rated 5.0 out of 5.0 by father of 3 Comfortable accomodations and wonderful staff!
We have stayed at this Holiday Inn each time we are in Millington. It is consistently clean. Beds are very comfortable. Staff is helpful, courteous, and friendly. Breakfast is delicious and offers a great variety of options! Coffee is always available and warm cookies are offered each afternoon for the guests. Love this hotel!
June 30, 2014
Rated 5.0 out of 5.0 by PD32 Clean hotel, friendly staff
The hotel was very clean and the room was nice. The staff was friendly, especially the customer service lady at breakfast. She was great!
June 23, 2014
Rated 5.0 out of 5.0 by TexansFan77000 Pleasant Stay
I arrived VERY late. I had called ahead advising the staff I would be arriving after midnight (had a very delayed flight). The staff was excellent.....very friendly both nights I stayed.
All I needed to do on arrival was identify myself, sign my reservation and provide the credit card. The staff had my paperwork just about completed for me.
Very nice, clean, friendly and accessible hotel. The breakfast offered more variety than I expected. Food was perfectly prepared and delicious.
I HIGHLY recommend this hotel. When I am back in the area on business again, I WILL be staying at this hotel again!!!!
June 21, 2014
Rated 5.0 out of 5.0 by troyfast1 see first response
first class facility. holiday inn customer for life. please commend every staff member on a job well done.
June 19, 2014
Rated 4.0 out of 5.0 by p602 Ants
I was in the room for 13 days. And I noticed ants about day 3 or 4....I didn't think anything about it, until I did not finish a soda and the next morning there were ants all over the cup.
I didn't have time to tell the front staff, but assumed the cleaning service would throw away the cup and notice the ants. They did dispose of the cup etc. However the last night I stayed I again didn't complete a soda and the next morning their were ants.
June 17, 2014