Rated 4.5 out of 5 by 162
Rated 3.0 out of 5.0 by hutch63 Comfortable beds, but not so great service
We stayed for 3 nights and had 4 rooms. Two of the rooms never were cleaned during our stay. The breakfast selection was OK, but there was only one woman working each day to keep the food supplied. It was one woman for the first 2 mornings, and another for the 3rd, but they both complained loudly that they were the only worker, and could not keep up. The second woman evidently did not know how to refill the pancake maker, because my daughter waited for over an hour for her to do that, and asked her several times, but she always had the excuse that she was too busy. It was not that busy that morning. The first morning we were there, it was very busy, and with only one woman working, we understood that there would be times that the eggs or something would need replenishing.
When we checked in, we were not greeted as Priority Club members, and no one offered a hospitality gift or asked if we wanted points instead. When I asked about that the next day, they said they did not handle points at the hotel, corporate took care of that. She was quite rude about the whole issue.
June 19, 2015
Rated 5.0 out of 5.0 by wardsy1 Millington Holiday Inn - a great value
Other than the slow and spotty internet, this hotel is great! The staff are wonderful and make the stay a true no-stress experience.
June 17, 2015
Rated 5.0 out of 5.0 by justus1 Great service
Very clean, good food, and great guest service. A wonderful location for a family get together.
June 17, 2015