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Rated 4.5 out of 5 by 324 reviewers.
Rated 4.0 out of 5.0 by Stay for a party Efficient desk staff were also polite and friendly. Room though small was perfectly formed, with electric points accessiable and plentiful. Maybe a better variety of coffee and more sugar, and possibly hot chocolate available in the rooms. Also it was very helpful having the full length mirror in a space that made it usable. June 11, 2014
Rated 5.0 out of 5.0 by Quality Sleeping Space Excellent service from staff with professional and friendly attitude, nothing was too much trouble. Room was perfectly clean, tried to find dirt or issues and was almost disappointed to not find any. Room was much better equipped than similar hotels in the area, hair dryer came as part of the room, but in most other places you need to ask for this item at reception. The only faults we could find was that the quilt was lumpy and there was no bacon available at breakfast, but for the price and the all-round good quality service those two very minor failings can be easily forgiven. June 11, 2014
Rated 5.0 out of 5.0 by Excellent stay, good value I thoroughly recommend this hotel, clean, friendly and good value. The room was clean and comfortable and the included breakfast was very good. June 11, 2014
Rated 5.0 out of 5.0 by Fabulous Anniversary Weekend We checked into hotel with a very friendly manager who congratulated us on our anniversary and offered us a complimentary bottle of wine which we thought was amazing. Our room was very nice with king size bed, clean and comfortable. We had a meal at the Harvester Restaurant next door which was OK but very busy and then we went on to the theatre in the evening. Breakfast next morning was very busy even at 8.30am but had plenty of choices and very helpful staff on hand. Would definitely stay here again. June 10, 2014
Rated 5.0 out of 5.0 by Everything one needs for an overnight stay. No criticisms at all. I particularly appreciated the free wifi and complimentary breakfast. The adjacent restaurant was also very good value with good service. June 10, 2014
Rated 5.0 out of 5.0 by Great all round experience Nice hotel ,very friendly staff, breakfast nice and informal. Evening meal was good and the rooms comfortable June 10, 2014
Rated 5.0 out of 5.0 by Great Service Fantastic hotel, clean, great service and great staff keep up the good work June 10, 2014
Rated 2.0 out of 5.0 Not up to the hotels usual standard Uncomfortable bed. Very noisy banging type noise overhead, query coming from roof space or water tank, went on most of night. Heard again in morning after shower hence thought of water tank. Breakfast not as good as usual either. Stayed here before and breakfast is always well stocked. This time no bowls and waited quite a while. Cereals a mess, no fruit (grapefruit by look of remnants) and gave up waiting. I was going to mention at checkout but was by then running late. June 8, 2014
Rated 5.0 out of 5.0 by comfort This was the first time in Holiday Inn for myself and my wife and we both found it extremely comfortable and friendly.The staff at all levels were very helpful and friendly.A very pleasant experience,we will most definitely use Holiday Inn again any time we come to UK. Alan-Spain June 5, 2014
Rated 3.0 out of 5.0 by Strong smell of sewerage We stayed in room 146 and there was a very strong smell of sewerage coming from the bathroom drains resulting in us avoiding using this and keeping the door shut to prevent the smell going throughout all the room. The cooked breakfast consisted of scrambled eggs, beans and sausages, not exactly as advertised. Won't use again very disappointed with these things. The reception staff were excellent June 4, 2014
Rated 4.0 out of 5.0 by excellent stay great value for money, and very pleasant stay. we will definitely stay in this hotel again when visiting the area. June 4, 2014
Rated 4.0 out of 5.0 by Nice hotel in a strange busines park Nice clean hotel. Comfortable rooms and bathroom fine for what we needed. Breakfast quality of food was not great. and the bar was nice but expensive. June 4, 2014
Rated 4.0 out of 5.0 by lovely room but really cold Was staying over night on business. The room was large, clean and very nice but the heat function on the air con did not work. I turned it right up to as high as it would go and it was still really cold air so my room was very cold and didn't have a great night sleep as a consequence. Food in the restaurant was nice although it is overpriced for what it is. June 4, 2014
Rated 4.0 out of 5.0 by Good for a one night stop-over Selected this hotel at the half-way point for a stop over. Did the job well. Rested and refreshed to continue the journey North the following day. June 4, 2014
Rated 4.0 out of 5.0 by clean room, good service easy to book online. however was charged £5 more upon arrival. not much difference but still not what i was quoted online. room was clean and comfortable staff were very courteous June 4, 2014
Rated 4.0 out of 5.0 by Excellent experience with a disabled parent. I recently stayed at this hotel with parents one of whom is disabled. Had requested an accessible room with interconnecting carer's room. All my prebooked requests had been actioned prior to our arrival. The rooms were clean and tidy. Beds very comfortable and very little noise in the corridors at night. There is loads of free car parking. We enjoyed the breakfast, great choices and the staff were attentive to clearing the tables and keeping the food replenished. It was also really handy to have the pub/restaurant on the same site which gave us an easy choice for a meal one evening. We will definitely be using this hotel again. May 31, 2014
Rated 5.0 out of 5.0 by Amazing bed Meeting family sort of half way !! This hotel is easy to find plenty of parking When you walk in there is a lovely clean reception area and a nice seating area just past that the bar breakfast area We arrived about 1pm (3pm book in) and were greeted by helpful polite staff we had booked 2 rooms and we could book into 1 this was fine we could dump our stuff and go shopping When we got back about 5 other room was ready we discovered that rooms were interlocking this was brilliant (fab for family with small kids) Both rooms spotlessly clean spacious lovely firm beds big tv nice big shower/bathroom The only problem was breakfast not very hot and not very interesting but what do you expect for free and I'm not a fan of breakfast out I would recommend this hotel to all my friends and definitely stay here again May 26, 2014
Rated 5.0 out of 5.0 by A league of their own, but just one thing.. Holidays inns are certainly premiership compared to other "budget" hotels, however, for the £20 supplement we had to pay to bring our dog, it would have been nice if he had had two bowls, one for water and one for food, and a couple of complimentary food pouches for the extra cost because I'm sure it didn't cost an extra £20 to clean the room after him, but at least he was welcome, thank you! May 20, 2014
Rated 4.0 out of 5.0 by Great room poor breakfast choice. I have stayed in this hotel twice now in the last six months. The hotel itself is great and the service and friendliness of the staff is really very good. The rooms are very clean and comfortable. The only minor gripe is the free breakfast. Whilst there are a number of choices on offer the selection of cooked items is really poor. On both occasions no bacon!! I counted just three items on both visits ; sausages, beans and scrambled egg. Would it hurt to offer a couple more items for us instead of having to bulk up on carbs? It wasn't because we were late down for breakfast either, both times we were down at a reasonable hour. Couldn't fault the efficiency of the staff as when I popped back to get some toast someone cleared away my cup of tea which had just got to the right temperature! May 20, 2014
Rated 5.0 out of 5.0 by Very good stay Good room and bed size, friendly and efficient staff. breakfast better than expected May 20, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Staff were good in their tasks, did not see or hear any one complaining and all customers semmed happy. This Hotel even though very busy is deifinitely worth using. May 7, 2014
Rated 5.0 out of 5.0 by great value Had a special weekend away with my husband and 6yr old son and had a family room. Very comfortable and clean. Breakfast was excellent with good selection. Would definitely recommend. May 7, 2014
Rated 4.0 out of 5.0 by Nice comfortable Hotel in a great location My family had a great weekend here next to Lake Willen. The rooms were nice and comfortable and the breakfast just right for our needs. The staff were very helpful and obliging making it a really enjoyable weekend. May 1, 2014
Rated 5.0 out of 5.0 by Great value and very friendly service We booked two king bedded rooms for a one night stay, the room was spacious and comfortable. The free breakfast was excellent and both the check-in and restaurant staff were incredibly friendly and helpful. We would definitely recommend this hotel and look forward to our next stay. May 1, 2014
Rated 5.0 out of 5.0 by Excellent Staff This is a very quiet, pleasant hotel to stay in and offers tremendous value for money. The rooms are clean, the amenities work and the wi-fi is excellent. The staff are friendly and helpful at all times and nothing is too much trouble. Breakfast at the weekend can be a little crowded but there's a warning about that at reception so a bit of forward planning means it isn't a problem. Look forward to returning soon. April 30, 2014
Rated 5.0 out of 5.0 by CYPRUSPETE We stayed at this hotel for 2 nights and from the moment we arrived everything was excellent,check-in easy ,room spotless ,FREE WI-FI,and lovely breakfast and staff would recommend to every-one. April 28, 2014
Rated 4.0 out of 5.0 by Pleasant stay, decent hotel Very clean and comfortable. Large room and huge bed. Good breakfast of a decent quality and variety. Staff on reception not attentive, were chatting rather than serving and did not notice people waiting for drinks at the bar. Have stayed before and would stay again as good value for money. April 23, 2014
Rated 3.0 out of 5.0 Clean and comfortable, but wierd noises ! The hotel itself was modern clean and up to date. The room was wonderful, but unfortunately a noise all night kept me awake - like a boiler banging in the loft above the room. This was reported on departure and some points added to my loyalty card. Hopefully it has now been sorted. Breakfast, as always in an Express, is adequate enough to fill - but not particuarly high quality - but certainly good enough to keep you going and enough there. April 22, 2014
Rated 5.0 out of 5.0 Pleasant stay stayed for one night, nice and clean room. Very comfortable experience April 16, 2014
Rated 5.0 out of 5.0 by Favourite hotel in Milton Keyens Always welcoming and extremely professional. We don't want to stay anywhere else when in Milton Keynes! April 15, 2014
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