Rated 4.4 out of 5 by 163
Rated 5.0 out of 5.0 by Tony48 Good location
Handy for M1. Comfortable beds. Breakfast inc and fair selection of items. Free wifi in lounge.
March 11, 2013
Rated 4.0 out of 5.0 Excellent value
Clean room, comfy bed, friendly staff, good price. Breakfast was average, but cant complain if you're getting it for free.
March 9, 2013
Rated 5.0 out of 5.0 by TeaandBix Excellent! Helpful staff, lovely, clean room and hotel. Very close to town but without the noise!
Me and my friend had an amazing stay at the holiday inn! Would definitely visit again! Didn't want our stay to end!
February 28, 2013
Rated 5.0 out of 5.0 by Gaya76 Great hotel, greater staff
We had really lovely stay at this hotel. The staff were extremely pleasant and helpful. Rooms were clean and tidy, all fixtures working. Breakfast was superb. But I must stress what I enjoyed most was the hospitality of the staff, they all went the extra mile to accommodate us and the needs of young children. We ordered a pizza for dinner, which was made very fast, really appreciate the staff and the wonderful hotel. Loved it. Please appreciate your staff holiday inn, they are simply amazing.
February 4, 2013
Rated 5.0 out of 5.0 by ClareK Very helpful staff
I stayed just before Xmas and thought I would miss breakfast as I was leaving at 5.30am............but no, they insisted I could have everything except cooked, they would get it ready for 5.15am, which they did!
January 16, 2013
Rated 5.0 out of 5.0 by Purpleness Fab huge king size bed, so clean, pleasant staff, good location everything you would want.
we stay at this hotel many times so that I can visit my parents. I will not stay anywhere else. We stayed recently on New Years eve and could not believe what good value it was. The hotel is bright and light, across from a really good Harvester Inn, close to Willen Lake and close to City centre. The staff are so helpful and nothing is too much trouble, thank you.
January 8, 2013
Rated 5.0 out of 5.0 by Vanessa13 modern smart hotel
We stayed for New Year's Eve, booked about a month before and received early booking discount. Rooms very well equipped, very modern feel, new TV and lovely smelling shower gel.
There was a good choice at breakfast, although buffet style and a bit of a queue. Drinks at bar very expensive but typical of hotel. Ample parking with Harvester restaurant just next door.
January 7, 2013
Rated 5.0 out of 5.0 by Neil2013 Very good value, service and facilities
We stayed overnight as a family (2 adjoining rooms) after a day at the nearby Xscape (a straightforward 3 mile drive away). This was an ideal place to stay within a few minutes easy drive from the centre of MK and also the motorway (but far enough not to know it's there), the hotel is very good, clean and friendly staff. It was also very handy having a Harvester restaurant next door. This was excellent value for our needs and included complimentary breakfast and free car parking. First stay at a Holiday Inn, will use again.
January 5, 2013
Rated 5.0 out of 5.0 by Nir15 Great place to be
This hotel has always kept a very high standard since we started using the place about 9 years ago. Staff and service are excellent.
January 4, 2013
Rated 2.0 out of 5.0 by Billy518 Request Not Carried Out
When booking onlin there is a field asking if there are any particular requests regarding my booking prior to our stay. As i was accompanied by my wife and two children (ages 1 and 3) I requested a "Travel Cot" or "Cot Bed" for our arrival. A relatively simple request I would assume and as a result of travelling through the night from Munster, Germany to visit family in our home town (Milton Keynes) we had hoped to get the children straight to bed on arrival. The staff on shift when we arrived (at 02.30 am on 23rd Dec 12) was polite and informative. However we arrived at our room with two tired children to find the travel cot had not been put in the room as requested. I went to reception to explain and the gentleman was very sorry and checked my booking while i stood there to see if it actually was recorded on the system "treated like a liar" as i could see the screen I pointed straight at my own text and he then flapped around for about 20 minutes sorting a travel cot out as he seemed to be the only member of staff in sight. Eventually he arrived with the travel cot and some random bedding that we made fit and manged to get the girls to sleep. I do not usually complain about anything, I have served 15 years in the Army to date and and have certainly slepted in some worse places especially in Afghanistan (although I didnt pay for those stays) but after spending good hard erned money I would expect the service and a simple request to be carried out better. The Hotel was quite and the staff were polite but due to the lack of them the service at the bar was slow and the desks unmanned on a number of occasions which lead me to feel slightly uneasy (Security). Overall a clean hotel and the room was comfortable, service just needs to be better!!! If the reqwuest are not going to be carried out fully please take the option off of the booking form which will avoid disapointment, anger and reviews of this nature.
January 3, 2013
Rated 5.0 out of 5.0 by Andy6469 Recent Stay
Great Staff, friendly and could not do enough to help. Very Impressed and I stay in a lot of hotels...
January 3, 2013
Rated 5.0 out of 5.0 by jingles57 very welcoming staff and efficient ,lovely room.
itsvery hard to find real value for money especially in the service industry , particularly in this country, but i would definately recommend the holiday inn express in the knowledge that teir stay would be spot on, cheers and a happy new year to the staff.
January 2, 2013
Rated 5.0 out of 5.0 by MichaelandSheila Oasis in a business park !
Don't let the location put you off
Welcoming /Comfortable / Clean and great value
January 2, 2013
Rated 3.0 out of 5.0 by Gooner64 Christmas party for staff...
The property is very nice and clean and in good condition. The night we stayed the staff were very nice but we were told several times that it was not "their" hotel. It appeared that they (Bedford staff?) were all covering for a Christmas Party and that the MK staff would reciprocate for their party.
If this was the case then MUCH more training needed to be given as even finding out how to produce room keys and pour a drink in the bar appeared to be majorly difficult.
Decent hotel but embarrassing service the night we were there to be honest
December 9, 2012
Rated 4.0 out of 5.0 by MG60UK Basic but comfortable room
basic but comfortable.
Value for money.
Visit was on a weekend, Breakfast is self service but as it was busy staff had difficulty keeping up with the topping up food, cutlery and supplying empty trolley for used trays etc. Advise early breakfast not 9 am
December 8, 2012
Rated 5.0 out of 5.0 by russell385 Another first class experience
Stayed here for the weekend whilst Christmas shopping.
Room was excellent and staff, as always, were couteous and knowledgeable. Clean, comfortable bed with room with sofa was just what we needed. Only downside was the wait for hot items at breakfast. To be fair, though, it was worth waiting for.
Harvester pub across the carpark was ideal - though busy - on a Friday night after work. Easy access to town centre via local bus made Saturday shopping easier since no parking strain!
The walk around Willen lake, next to hotel, takes about 90 mins and is recommended for a brisk Sunday stroll
December 7, 2012
Rated 4.0 out of 5.0 by Gina1066s Holiday Inn Mk November
Stayed for my xmas staff party 38 quid and had a king size bed which was lovely and staff were helpfull giving me late check ou for free but the breakfast is terrible! long q and hardly any choice awfull would rather pay less and not have breakfast
December 6, 2012
Rated 4.0 out of 5.0 by Bolt Room 157
The staff here are exceptional, very helpfull, always a smile and happy to help.
However I had the pleasure of room 157(the last one on the ground floor) which is next to the cleaners area.
They start work quite early, and the door to thier area is quite noisey, this combined with the bin lorry at stupid o'clock on one morning did not lend itself to a full nights sleep.
I have had the bin lorry experience here before, at the time I mentioned it to the front desk, which I appreciate they can not control the bin men, but this needs to be taken to the company in a formal way, as the hotel has many paying guests. Some of which will have shared this experience.
Sorry to grumble, but when you are paying for a good nights kip, you expect it.
December 2, 2012
Rated 5.0 out of 5.0 by jenny1 Very comfortable stay
Had a very comfortable stay end of November-usually stay elsewhere when visiting Milton Keynes,but this hotel was offering a good deal. The staff were pleasant and helpful.It was quiet and the bed was extremely comfortable,so enjoyed a much needed good sleep.Breakfast was included in the price,which was another reason to stay here.There was good choice,but not as good as other rivals.
December 1, 2012
Rated 2.0 out of 5.0 by JP82 No Sleep!
The hotel is ideally located for the Business parks of Milton Keynes.
Its clean and has a good pub/restaurant across the car park.
I booked 2 rooms, the other for a colleague I was travelling with.
We requested quiet rooms when booking, away from fire doors, stairwells e.t.c We were given rooms on the ground floor, directly outside the main entrance.
It was a very cold night, frost was making an appearance, but the heaters in the room were so noisy, it made it difficult to sleep with them running.
So we both had an awful nights sleep.
In fairness its not a bad hotel, they just gave us a bad experience.
I'll see if it can be improved next time
November 12, 2012
Rated 5.0 out of 5.0 by Tamhill02 Great service and comfortable room
Everything was clean and tidy and looked new. The staff were helpful and breakfast had a fair choice. Definately would recommend it to anyone.
Very handy as not to far off the M1 and close to the centre of Milton Keynes.
November 9, 2012
Rated 5.0 out of 5.0 by Sue2517 Massive Bed! Clean Room, Complimentary Breakfast, Perffick!
My husband & I stayed here for our Wedding Anniversary (with 2 kids we only get 1 night a year to ourselves!).
The hotel was great, bar area lovely and modern, drinks prices not too extortionate, rooms clean, modern and massive bed! Bathroom small but plenty big enough for the 2 of us. No bath, but then I've never seen the point of a bath in a hotel room! Shower a nice size.
Hotel situated a stones throw from the Harvester so had a lovely meal then strolled back to the hotel bar.
Breakfast was complimentary (great!) and though not a huge hot choice there was plenty there consdering it was complimentary!!
Would recommend and are def going back for our next anniversary :-)
November 9, 2012
Rated 1.0 out of 5.0 by Harv53 Poor service and room deficient
We were very disappointed with the condition of the room. The sink stop was broken and had to be manually prepared. There was only one towel to be shared by two of us. We told the hotel staff, but nothing was done. As well, when we tried to use the free wifi in the lobby, it wouldn't work. When we asked the staff to assist, they made excuses before finally agreeing to assist. It was the third Holiday Inn Express in a row that we had stayed in, and the worst by far.
November 3, 2012
Rated 5.0 out of 5.0 Fantastic staff!
This is the second time I've stayed at this particular hotel. I work in entertainment, i.e. in the evenings, so it's important to me to have a place that feels like home for the week. Although this is a big hotel, the staff are more helpful and friendly than many smaller (even family run) places I've stayed. The outstandingly good attitude of the staff is the main reason I chose to stay in this hotel again.
The rooms are clean and quiet and the bathrooms have good showers (very important). Staff servicing the rooms are (again) helpful and friendly.
It's very useful to have free WiFi in the great room.
Last time I stayed (a year ago) the breakfasts were were more varied, i.e. a better selection of fruit and of cooked options. This time there were only tinned grapefruit, apples and very hard bananas. But, that's my only small complaint and I would definitely stay there again and would recommend others to stay there.
Keep up the good work!
October 27, 2012
Rated 4.0 out of 5.0 by sharna66 A good choice for motorists
We inadvertently chose Holiday Inn Express and found that to really benefit from the excellent price we needed a car. However, the staff were wonderful about advising re the taxi services and we took a taxi from the hotel to the magnificent Bletchley Park Museum. We also found that the restaurant on site was good value , so did not need to go into MK to eat. The HI breakfast was very good value, as were the three rooms we booked. The only thing that would have added to our comfort were better pillows.
Overall, the experience was positive and I would book Holiday Inn Express again, although I would be more careful about the location so that public transport was closer.
Thank you for a good stay at a terrific price.
October 26, 2012
Rated 5.0 out of 5.0 by MADBIKER GENERAL
The best value for money around. Makes me wonder why I stayed anywhere else !!!
October 26, 2012
Rated 5.0 out of 5.0 by herbie Grand Union
I was completing a cycle ride Birmingham to London on the canal .
I Emailed the hotel to inquire if they were able to store my MTB overnight -
I received a reply almost immediately from Charles the Guest Service Manager saying they could accommodate this request.
I turned up covered in mud after my days cycling , the reception staff did not bat an eyelid and simply checked me in and stored my bicycle without any fuss .
I could not fault the room that i had booked .
Superb service and a perfect location for me.
October 21, 2012
Rated 3.0 out of 5.0 by Taza MK Holiday inn express
Very disappointed with the King Bed as it was two singles put together. No idea it would be, especially as a Platinum member I expected more!
October 21, 2012
Rated 4.0 out of 5.0 by michemo comfortable room and pleasant surroungins
we found the hotel staff friendly and helpful. Although the immediate surroundings isn't nice the nearby lake makes up for it. We had a pleasant w/end and would certainly stay again, but stay away from nearby restaurant The Harvester, instead try Newport Pagnell, there are a variety of restaurant there.
October 20, 2012
Rated 4.0 out of 5.0 by Den48 Comfortable bed
Greeting was good, bed was comfortable had a good night sleep, breakfast had a good variety, would recommend this hotel.
October 16, 2012