Rated 4.4 out of 5 by 155
Rated 4.0 out of 5.0 by Monkey59 Not a lot of change
After previous reviews on a booking website for this Holiday Inn express, there does not appear to have been any changes made. The toasters still only toast one side and this leads to delays while waiting for it to go through again, the air conditioning is noisy during operation. This time we had noisy neighbours (groups) who were banging doors and speaking very loudly when they returned in the early hours of Saturday morning.
November 30, 2013
Rated 5.0 out of 5.0 by strider27 Correcting recent reviews
We stayed here on the 23rd November when the hotel was completely full. I read a recent review criticising parking space which puzzled me, as I've stayed here before. There are more spaces than any hotel I can recall and I can only assume the reviewer wasn't prepared to walk a few yards to spaces behind the hotel. The breakfast was also excellent which has been the subject of some criticism. We went for breakfast at its busiest so there was a bit of a queue, but the frustration was with guests staying at tables when they had finished eating and milling aimlessly around food counters. My only complaint was that cutlery could have been restocked more quickly but it was extremely busy.
Two suggestions if the hotel is trialling a new breakfast regime. First, is it possible to have two serving spaces for hot food on either side of the food area to reduce queues at busy times? If this isn't possible could you make it clear to guests who can't work it out for themselves, that you can avoid the queue for hot food by fetching cereal and drinks on the other side. Secondly, why doesn't any hotel import biscuits and cinnamon rolls from your American colleagues?
An excellent stay with extremely friendly staff and well placed for anywhere in Milton Keynes or just travelling through.
November 28, 2013
Rated 5.0 out of 5.0 by Darlingnursie excellent disabled facillities
We stayed here for 1 night. We had 2 interlink rooms via a door. 1 room for my husband and I the other for our tetraplegic son who required the disabled facillities. His room was large for him to push round, there was a double bed and 4 pillows more available if required. The bathroom consisted of a wet room with a well positioned toilet so as to get the shower chair over, there were plenty of towels and more available on request. We were on the ground floor which meant he could push to the bar himself. We all slept very well beds very comfortable. Breakfast was good help yourself. Staff all very helpful. Overall very impressed with your disabled facilities hope all holiday inns are the same as we will be using them all the time.
November 28, 2013