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Rated 4.5 out of 5 by 261 reviewers.
Rated 5.0 out of 5.0 by Outstanding Faciltiies Every aspect of the hotel was AWESOME. Customer Service, receptionist, external, internal, and in-room facilities were superb! Totally an AWESOME experience. Thank you! February 3, 2016
Rated 5.0 out of 5.0 by Nice hotel off I-10 Great hotel with a courteous staff located convenient to Pensacola and surrounding areas. February 2, 2016
Rated 5.0 out of 5.0 by Great Service! Stay was great as always. Staff is very friendly and helpful. Rooms are comfortable and clean. February 2, 2016
Rated 5.0 out of 5.0 by Staff Your staff at this location are the nicest people I have ever dealt with at a Hotel/Motel. They treat me like family every time I arrive and leave. Rooms are great too. February 1, 2016
Rated 5.0 out of 5.0 by Outstanding The staff at this hotel is simply the best. The beds and pillows are very comfotable. January 30, 2016
Rated 5.0 out of 5.0 by Over all ,, very nice facility Over all ,, very nice facility.. Bright ,clean, great staff. Looked to be newly renovated or just new period.. Will stay again.. January 29, 2016
Rated 3.0 out of 5.0 by Front Desk Staff Unprofessional This is hotel is nice and clean. The facility quality is what is expected for Holiday Inn Express. The front desk staff is unprofessional. Apparently their was some disruption by some guest prior to us arriving and checking in. We checked in very late in the evening after 10:30pm. The following day, we left the hotel at 5:00 am and returned after 8pm. The front desk clerk, Elaine, jumped all over us in a scolding manner telling us that she was not putting up with any problems tonight and that everyone needed to be quite or she would call the police. We informed her that we had no knowledge of the incidents that occurred prior to our arrival. We also informed her that as paying guest we did not appreciate the treatment. Elaine went on to inform us that her boss was aware of what she was doing and had her boss had instructed her to do inform "all guests". As paying guests, we do not appreciate the treatment by the desk clerk or the fact that the "boss" instructs staff to handle guests in this manner. This facility did not recognize us as a longtime IHG Club member. January 28, 2016
Rated 5.0 out of 5.0 by Great service My stay over 2 separate days was very good. I stay at many IHG hotels and this one rates very high. January 23, 2016
  • 2016-02-06 T12:18:48.663-06:00
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