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Rated 4.4 out of 5 by 91 reviewers.
Rated 3.0 out of 5.0 by Bad smell The room had a bad smell. Not enough personnel. We had a long wait for front desk attendant. July 12, 2013
Rated 5.0 out of 5.0 by Great Hotel We stayed at this Holiday Inn, June 21, 2013. The hotel was very clean, the staff and the service desk "Angel", was very helpful with anything we needed. The breakfast was very good, we had many things to choose from. Excellent hotel, I would stay here again for sure. July 11, 2013
Rated 5.0 out of 5.0 by Great place to stay! The staff was welcoming and very helpful. The room was comfortable but we were able to hear noise in the hall and room next door. The property is a great alternative to more expensive beach accomindations and just a short drive away. We would stay here again! July 9, 2013
Rated 3.0 out of 5.0 by Smelly rooms I had originally requested adjoining rooms, when I made the reservation a week in advance. We did not get that but at least the 2 rooms were kept on the same floor. The kid's room was acceptable but not enough towels. It took 3 tries for them to come up with an acceptable room for us, the parents. The first 2 rooms were very smelly, like mildew. When they finally came up with a room it was a handicap accessible and a King. Problem is I was charged more money. Anyway, for whatever reason none of the bathrooms have an exhaust fan. That is not good because the bathrooms either smelled or were steamy. Pool was small but the kids enjoyed. But the best part was breakfast and the breakfast staff. They kept the place cleaned up and stocked. July 1, 2013
Rated 1.0 out of 5.0 by Don't stay here! This hotel smells awful! It was dirty and our room didn't even get cleaned. When I brought this to the attention of the staff, the answer was, "I don't know what to do about that." When I was given the wrong type of room, the answer was, "I don't know what to do about that." When I sent an email complaining, I didn't get a response. Overall, it was an awful experience! June 14, 2013
Rated 4.0 out of 5.0 by Good stop on Rt 10 Clean and comfortable. Some good places to eat in town. June 8, 2013
Rated 5.0 out of 5.0 by clean room Everything was great except beds were warn out. The breakfast had a wide variety of items. The room was clean. The staff was friendly. The common areas were well maintained. We would stay again. It was close enough to navarre beach for the savings in money. June 5, 2013
Rated 5.0 out of 5.0 by Great location, great bed Great location, easy access, great bed. Gave great advise on a restaurant to eat at May 20, 2013
Rated 5.0 out of 5.0 by Great bed I enjoyed my stay, will stay there again, easy access from interstate May 20, 2013
Rated 4.0 out of 5.0 by Staff is great service in some areas needs work From check in to check out the front desk and breakfast experience were outstanding. Everything was great till housekeeping did a poor at best cleaning they need more consistency in the cleaning some days the room was outstanding other days it looked like someone had been there but only cleaned half the room. I did take the time to speak with the housekeeping supervisor who told me she does not check stay over rooms and it looks like she might need to start doing that. May 2, 2013
Rated 5.0 out of 5.0 by Awesome staff and service I just can't express the hospitality at this hotel. I've stayed here 3 times in the last few months while my mother was ill and then this last stay after she passed away and getting ready for the funeral service. It was just what I needed to relax and be away from all the stress and emotional issues when losing someone you love. The staff picked up on this and were so kind and helpful. One staff member I feel is almost like family because she has had such encouraging words for me when I needed it the most. I would recommend this hotel to anyone. From the staff that cleans the rooms to the people at the front desk, they work as a close knit family. April 23, 2013
Rated 4.0 out of 5.0 by Milton Nice staff, comfortable hotel...not much to choose from for local restaurants April 23, 2013
Rated 5.0 out of 5.0 by Great Value Great place to stay while traveling across the state. Was priced great also. April 2, 2013
Rated 4.0 out of 5.0 by Great Service, Clean, Comfortable rooms Recently, I have been traveling for work and I make a point of going out of my way to ensure I can stay at this hotel because the staff is always so friendly, considerate and accomodating. The rooms (including the bathroom!!!) are always clean and comfortable and the environment of the hotel promotes safety and health. March 27, 2013
Rated 5.0 out of 5.0 by Reasonable price, friendly service, clean rooms I keep coming back to this location for a reason. The food diversity is sparse but that may be an artifact that I frequent HIE alot. Would be nice to see more fruit in breakfast menu. March 6, 2013
Rated 5.0 out of 5.0 by great hotel our room was wonderful, the staff was attentive. I would recommend this hotel. February 27, 2013
Rated 5.0 out of 5.0 by Milton Florida Was a very nice hotel. Staff was very nice, especially the young woman running the breakfast area, she was outstanding. The breakfast area in Holiday Inn Express hotels are always nice, but this one was exceptional. All in all the experience was very good. The only complaint with the hotel was the toilets flush very loudly, a minor problem. January 26, 2013
Rated 5.0 out of 5.0 by Service makes the difference The staff went out of their way to be helpful during the Christmas holiday stay; trying to find us restaurants on 12/25 to assisting cancelling other reservations in Tallahassee. Hats off to Candace and Melissa! The breakfast area was spotless, food fresh and service very friendly! January 2, 2013
Rated 4.0 out of 5.0 by Workout area Good with availability of water and towels. Could improve by providing an eliptical machine and a recumbent bike. December 22, 2012
Rated 5.0 out of 5.0 by Great Lighting This was the most well lit room I have stayed in. The bed was very comfortable with firm and soft pillows to choose from. Breakfast Bar had a variety of different choices December 3, 2012
Rated 5.0 out of 5.0 by Milton We enjoyed our stay! Friendly staff! Comfortable spot! November 14, 2012
Rated 4.0 out of 5.0 by Very good service Comfortable bed. Outstanding service. We enjoyed staying at this Holiday inn. We will return. November 3, 2012
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