Rated 3.7 out of 5 by 21
Rated 3.0 out of 5.0 by Bert12 Dirty bed linen
We stayed in room 414 and found upon our arrival a pillow case between the box sprung and the mattress completely soiled with either vomit or feces. Although the manager came up to remove the pillow case no further action was taken. Although we do not expect a spotless room this was well below expectations and we don't feel the staff did anything to compensate us for this big oversight by the cleaning staff
October 15, 2013
Rated 1.0 out of 5.0 by bugs2013 ROOM: BUGS
This was an awful experience. When we entered the room it smelled like the room had just been fumigated. The following morning both dead and alive bugs were found. We brought the issue to the staff who did not acknowledge the issue, thus we ran from the hotel and we had to throw clothes out.
October 14, 2013
Rated 5.0 out of 5.0 by Tripper51 Great Night's Rest
Clean, convenient and quite - pre-requisites for a good nights rest. This best describes my recent stay in Milton. The location provided little need to travel for a good dinner and combined with the always hot breakfast, only added to my rewarding stay. Will visit again when I head north.
October 5, 2013
Rated 5.0 out of 5.0 by specialguest71 Great Stay!!
Great stay with very comfortable accomodations. Recommend for future travelers.
September 30, 2013
Rated 2.0 out of 5.0 by OCDr Lack of standards
Pilows not set up or arranged on the bed.
Light switch at front door not turning on the desk lamp (lamp not plugged into correct socket)
Toilet paper hanging down off roll (unrolled). End not folded into a point like the other.
IHG Member gift was a can of coke. Nothing at the front desk when checking in. Person had to run to the end of the hall to find something. The St. Catharines location handed me a gift wrapped bottle of water with candies and Timothy's coffee coupon (very nice).
The drawer pull on the dresser was backwards/upside down.
Clock on the microwave not set.
Tall corner lamp not plugged in.
TV not straight and channel guide folded and torn.
Carpet behind night tables dirty.
September 27, 2013
Rated 3.0 out of 5.0 by N1234 Overpriced
Nothing special about this hotel and the room I was provided. The amount I paid was a bit pricey considering the location and that there is nothing too special about the room.
I was on a time restriction the morning after my stay and had to wait about 20 minutes for someone to come to the front desk for me to checkout. I had to actually call the hotel at the front desk..the man in charge came from the back room (don't know how he didn't hear anyone yelling out hello several times) and didn't seem very polite at all...looked tired and couldn't be bothered with me.
However the room was very clean and the people when I checked in were polite and courteous.
Won't stay here again. Was my first time staying at a Holiday Inn Express and might try another one in another location but not this particular one.
September 20, 2013
Rated 5.0 out of 5.0 by micman74 All hotels should be this good!
I can't fault this hotel, in terms of value for money, friendly staff and the quality of the rooms this hotel is one of the best I have ever stayed in anywhere in the world! It has everything I need and expect from a hotel without feeling pretentious. We last stayed here in 2005, and having just returned in 2013 I can honestly say this hotel remains as good, modern and clean as I remembered, with huge rooms with all the facilities you need including TV, microwave and a fridge. The King size bed is huge and comfy. Location is great, loads of parking, 30 minutes from Toronto airport and the town of Milton is a lovely place. We were visiting from the UK as part of a holiday with a few nights in Milton visiting family that live in the town. I would say this is more of a hotel for business rather than leisure as I wouldn't say Milton is a tourist destination as such. There are things to do in Milton, walking trails and cycling, good choice of restaurants nearby, lovely little town to walk in and go shopping, pretty walk around the Mill pond. If we didn't have family in Milton I don't think we would have ever discovered this place, but I'm sure glad we did.
September 16, 2013
Rated 5.0 out of 5.0 by Stucky everything was fine
Very goodLoved location and Room was dellightful - This is 5th year that I have stayed in this location
September 6, 2013