Rated 3.7 out of 5 by 26
Rated 4.0 out of 5.0 by Karen44 Clean hotel with great breakfast included!
We found this hotel very clean and the staff friendly. The included breakfast is great and the pool is nice (although could have been a bit warmer!). We'd recommend the hotel to anyone coming to Milton.
January 2, 2014
Rated 3.0 out of 5.0 by CABDAC hotel just OK
We got married in Milton and decided to stay at this hotel along with a number of other guests. The hotel itself was OK (I am a hotel snob but don't have much choice in this small city) but it was convenient for everyone.
There were no big pluses to it, other than being conveniently located to our venue. However, I was most disappointed when the hotel staff called everyone's room, including ours at exactly 10 minutes after check out time to see "if we were staying another night or to check out!"
I have stayed in many, many hotels for work and for personal and have NEVER received such an inappropriate call. Neither me or my guests appreciated that. There could have been many other ways of getting around that but it was unnecessary and somewhat unprofessional.
January 1, 2014
Rated 2.0 out of 5.0 by JayRay61 Expectations Not Met
Subpar for this hotel chain. Check in was slow and not ready, reservation was done hours prior to arrival, and room was not as requested (offered 2 double beds instead of king).
Will not go back here.
December 31, 2013
Rated 4.0 out of 5.0 by bennett30 convenient location and great service
Short stay due to power outage. Great location and staff was friendly and efficient
December 29, 2013
Rated 5.0 out of 5.0 by Boysie Came Home just in time for the 2013 ice storm in Milton , Ontario
My wife and I came home to Canada from Iowa , USA for Xmas 2013 ! We reserved a suite at Milton Holiday Inn Express ! My what a nasty drive from the airport roads all slick and slippery ! We arrived at the hotel while I was getting the luggage my wife made a beeline for the cover of the warm fire of the reception hall , By the time I made it in she'd already checked in ! The staff was expecting us and even recommended a nearby restaurant to go grab a quick dinner as we had been traveling all day ! What a pleasant stay we had it was like being at home ! Breakfast was great everyday ! Staff was great ! We had crew of guys from out of town staying there as well restoring hydro to the unfortunate folks that had lost power due to the ice ! Thanks to all of them and to the friendly staff at the Milton Holiday Inn Express for accommodating everyone and making it a very pleasant stay during a very trying time for many folks !
December 29, 2013
Rated 3.0 out of 5.0 by Bert12 Dirty bed linen
We stayed in room 414 and found upon our arrival a pillow case between the box sprung and the mattress completely soiled with either vomit or feces. Although the manager came up to remove the pillow case no further action was taken. Although we do not expect a spotless room this was well below expectations and we don't feel the staff did anything to compensate us for this big oversight by the cleaning staff
October 15, 2013
Rated 1.0 out of 5.0 by bugs2013 ROOM: BUGS
This was an awful experience. When we entered the room it smelled like the room had just been fumigated. The following morning both dead and alive bugs were found. We brought the issue to the staff who did not acknowledge the issue, thus we ran from the hotel and we had to throw clothes out.
October 14, 2013
Rated 5.0 out of 5.0 by Tripper51 Great Night's Rest
Clean, convenient and quite - pre-requisites for a good nights rest. This best describes my recent stay in Milton. The location provided little need to travel for a good dinner and combined with the always hot breakfast, only added to my rewarding stay. Will visit again when I head north.
October 5, 2013