Rated 4.0 out of 5 by 112
Rated 5.0 out of 5.0 by TheBoons Great location, safe, secure and comfortable.
My husband and I were in Hamilton for the 2014 Supercrawl from out of town. This hotel was the perfect location: walking distance to the festival while distant enough to get away from the crowds. The hotel is right downtown but was well secured for guests as access to the room floors is controlled by the elevators requiring a valid room key to operate.
Friendly staff, well supplied amenities in the guest room and excellent experience overall.
September 18, 2014
Rated 5.0 out of 5.0 by OdryBoo Pleasant Stay
Our room had a beautiful view of Lake Ontario. We really enjoyed looking out to the water. The pool was relaxing after a long day. I found the staff to be friendly and caring.
September 17, 2014
Rated 5.0 out of 5.0 by DavePlmr55 Truly Enjoyable
I truly enjoyed my stay here. Great atmosphere and the employees are very courteous and helpful. I would stay here again. The pool is outstanding. The location of this gem is perfect for anyone visiting downtown Hamilton.
September 13, 2014
Rated 5.0 out of 5.0 by hn2014 Full service hotel, central location
This was a three day stay and the hotel was great. We were upgraded to a King suite on the Executive floor which included a free continental breakfast. The shower was the best for a hotel I have ever seen - excellent water pressure, good temperature, ample room, no flooding - awesome. Room was very large and had extra seating area.plus a fridge, microwave, sink and dishes.
September 10, 2014
Rated 5.0 out of 5.0 by Just Stew Great service, very nice hotel
Nothing but good things to say all around about the hotel!
September 8, 2014
Rated 5.0 out of 5.0 by ParaDroid One of the best
I rarely stay in smaller hotels but this one was phenomenal. From the first minute I stepped in and was treated with incredible kindness and professionalism, I never once had a question someone couldn't answer on the spot. Clean, comfortable and genuinely lovely staff! Would absolutely recommend this to anyone.
September 3, 2014
Rated 5.0 out of 5.0 by Ken P Good Value
polite professional staff
Some noise from the street.
September 1, 2014
Rated 5.0 out of 5.0 by Stever 70 Great Room but lacking from the outside
Great room, but hotel was under construction and have way too much noise up to 9 pm. Way too late.
August 31, 2014
Rated 3.0 out of 5.0 by jandy2 comfortable bed
I found the hotel lacking in ambiance..the eating rooms were cold and uninviting
August 29, 2014
Rated 5.0 out of 5.0 by kfran28 Excellent one night stay
My boyfriend and I had to go to Hamilton for a wedding, not knowing the area very well, it was very easy to find. Parking garage was convenient and felt safe for the downtown area. The room was really nice and clean, had an amazing view over the city and lake. The bed was super comfortable. All the staff was very friendly and always said hello, which was awesome.
Over all would come back and stay :)
August 27, 2014
Rated 5.0 out of 5.0 by writehooks Everything was great with two minor flaw
Everything was great accross the board except:
1) Bathroom sink plug didn't work clogging the sink. I fixed it myself with a knife
2) No black out curtains! Bright sun coming in the room at 630AM through the flimsy "shade" curtain
I would stay here again if they had curtains.
August 20, 2014
Rated 4.0 out of 5.0 by Wei602 A Clean Hotel
Food options at the restaurant are limited. Other than that, a good hotel.
August 17, 2014
Rated 5.0 out of 5.0 by Terrytony Honeymoon stay
I found the Hotel to be accommodating, clean, comfortable. A must stay in Hamilton. I highly recommend this Hotel to all visitors in Hamilton. The only downfall is there is no vending machine bay. Choice is limited when room service is closed.
August 14, 2014
Rated 5.0 out of 5.0 Fantastic Room
Totally enjoyed our stay. We were sad that we didn't book an additional night
August 14, 2014
Rated 3.0 out of 5.0 by Soshi sports Too noisy
People staying at next. Door actually knocked door too loud.
She was screaming too loudly
It was disturbing us .
August 12, 2014
Rated 2.0 out of 5.0 by parmitric Crowne Plaza Hamilton
A very disappointing stay at the Crowne Plaza. I would not recommend this hotel to anyone. The room reservation was incorrect and instead of having 2 queen beds and a cot available for us, all that they had was a single king. The best they could do for us was a second room, meaning we had to split our family between the 2 rooms.
Other issues were elevators not working, hot tub was drained, and a non-responsive staff.
A mentioned before, very disappointing and not up to the Crowne Plaza standard.
August 6, 2014
Rated 5.0 out of 5.0 by Little Mac Great Guest Service
Front desk staff was excellent. We really enjoyed our stay at the Crowne Plaza. The hotel is a gem in downtown Hamilton.
August 4, 2014
Rated 5.0 out of 5.0 by tjc5kan very nice room
comfortable room with plenty of elbow room. annoyed by lots of LED lights on every device in the room, i had to put a sock over each one. but the whole stay was very nice. staff was excellent and had good suggestions for getting around town and visiting points of interest.
July 31, 2014
Rated 5.0 out of 5.0 by Jay2626 comfortable stay
Overall a great experience!!!I would make it a point to stay in this hotel as its comfortable and the proximity to all the restuarants and other amenities.
July 29, 2014
Rated 4.0 out of 5.0 by Phaedrus Great place to stay for a Con
Came down for ConBravo! and was quite impressed. Overall the room was clean, tidy, and comfortable. The extra table under the desk was great for leaving convention merch on, and the closet was spacious with plenty of room for my clothes.
Only thing that would have been nice was a safe, other then that, I enjoyed my stay quite a bit. The desk staff were very friendly and the location is perfect for anyone looking to stay for an event at the convention centre. Parking is also a very nice bonus and very accessible
July 26, 2014
Rated 4.0 out of 5.0 by Bird88 Great Food Great bed needs better pipes
creaky pipes during the day and weird showers but if you can put up with that its really comfortable.
July 23, 2014
Rated 3.0 out of 5.0 by Docdrv Acceptable with limitations
The hotel's greatest asset is a pleasant staff who seem to genuinely want to be of help. The room was ordinary, clean, somewhat small, with a cramped bathroom (shower no tub). The continental breakfast in the club lounge was a small selection of stale pastry, two thermoses of coffee, a limited selection of fresh fruit, and yogurt. The pool area was ok, but the whirlpool was out. The hotel restaurant has a very limited menu which does not change from day to day and is of only fair quality. The biggest drawback is the location itself. We were there for a convention and the convention center is a short 4 block walk away. However the downtown area itself is very seedy and run down with abundant panhandlers. While we did not feel unsafe there was little to otherwise recommend the area. Finding a decent restaurant meant driving out of the downtown area. If I was coming back for a convention I would rather stay at the hotel directly across from the
convention center, otherwise I would pick a hotel out of the downtown area.
July 23, 2014
Rated 3.0 out of 5.0 by j3ssica Overall "Meh"
I booked this room with 3 other friends due to the Conbravo deal, which came out to pretty cheap considering we were 4 in the room. The room itself was decently sized, and the hotel staff were always courteous and helpful. I commend their system regarding keycard access to different floors in the hotel (probably due to the sketchiness of the area). However, we did experience some issues during our 2-night stay.
-The AC did not work properly and would blast us with freezing air , and we could not turn it off.
-The bathroom door would not shut or lock (could easily be pushed open)
- The fan in the bathroom did not work at all (veeeery inconvenient when you're 4 sharing one bathroom)
-Noisy hallways and I could hear everything the person in the next room was saying
-Fitness Center consists of old equipment (prayers were said before the use of each machine)
Besides all that, it was an average stay, we didn't spend much time in the rooms or on the hotel grounds itself but if you aren't a picky person and are just looking for a room to sleep in, I do recommend it. It isn't anything extravagant, but you get what you pay for. However, I am not so sure I would have stayed here if I didn't get a Conbravo deal.
July 23, 2014
Rated 4.0 out of 5.0 by SmokeyM All round excellent value.
The hotel provided excellent service during our stay in Hamilton. It was close to the Hamilton Convention Centre which meant less driving...one way streets. Ongoing redevelopment of the downtown core will enhance the hotel's location. Definitely recommend.
July 23, 2014
Rated 4.0 out of 5.0 by merlin383 Good downtown location
All in all a good experience. No hassles or difficulties. I would definitely stay here again.
July 20, 2014
Rated 5.0 out of 5.0 by Mayor 1 Great Rate - Great Stay
We arrived in the rain and the restaurant in the facility was closed and the desk clerk recommended a German restaurant in the vicinity of the hotel and it was a treat....we would do this hotel again in two years when we again have an opportunity to visit the winery's between Hamilton and Niagara Falls.
July 16, 2014
Rated 3.0 out of 5.0 by Shaken from my bed Great service
Jack hammering made the stay unacceptable but staff did their best to deal with this situation and took the steps that were within their control
July 15, 2014
Rated 5.0 out of 5.0 by HelB Our second stay at the Crowne Plaza
This was our second stay at the hotel and a few things seemed to have been improved. The repairs in the garage were done and we could park there rather than the nearby outside lot. The front staff were more courteous and knowledgeable. The bath amenities such as the shampoo/soap/ and aromatherapy spray had been changed to the better. We had a wonderful stay in Hamilton and it is greatly in part with our hotel.
July 10, 2014
Rated 5.0 out of 5.0 by BWT352 Great Stay
We were attending a concert in Niagara Falls and knew that the Crowne Plaza was in Hamilton was only 40 minutes away. We also knew that the Crowne was clean, affordable and safe and they didn't let us down. We enjoyed everything about this hotel. We stay there every time we're in the area and will continue to do so.
July 2, 2014
Rated 5.0 out of 5.0 地点方便，服务周到
啥啥都不错，地点价格，我用的points break住三宿，超值！就是免费早餐差了点 no complain
July 1, 2014