Rated 4.2 out of 5 by 102
Rated 5.0 out of 5.0 by the retired one great hotel
We always use this hotel as a park and fly when we take vacations so we can leave our car and get shuttled to the airport. Great beds and good breakfast usually. This past weekend it was unusually hectic and kids were running up and down the halls hollering and throwing rolls all over the hall carpets...I have no idea where their parents were and felt bad that the staff had to pick up after them. The breakfast was too crowded too full of many children so I don't know what event was going on but that is unusual for the hotel. Also, the last two times in the morning when we go out with out suitcases out the back entrances and try to get back in with swiping our key, the key does not unlock the door, causing us to walk in frigid weather all the way around the building to the main entrance..they need to get it fixed. Usually a great place to stay. They even accommodated us once with letting us have an early breakfast before 6 a.m. because we had an early flight out. Would recommend it to everyone.
February 26, 2014
Rated 3.0 out of 5.0 by Davide6 Good value
Nice clean hotel - courteous and friendly staff. However, I stayed two nights. In the morning on the second day, I noticed that the cleaning crew had not replaced my towels, took the shampoo and soap out of the shower and did not leave any replacements. Frustrating to not have those items when you are already in the shower. Also, the hotel printer was not working so I did not get a bill under my door in the morning. The desk clerk was kind enough to e-mail a copy to me.
February 26, 2014
Rated 5.0 out of 5.0 by PAGoldwinger Great stay
The stay at the hotel was great. I really appreciate the week night reception. Also the hotel is really convieient to the Milwaukee airport.
February 24, 2014
Rated 5.0 out of 5.0 by Paul2132Happy Must stay for me
I have stayed here since the opening of this place. Won't stay anywhere else.
The staff is human. They make it very easy to do business with. I always feel welcomed.
February 24, 2014
Rated 4.0 out of 5.0 by FireplacePackages Comfortable stay
We enjoyed the room. The beds were comfortable. The staff was very accommodating. My only issue involved the pool area.
The pool area was cool. We had our grand kids and they shivered the whole time. The whirlpool was luke warm (not hot) and the pool water was cool. Lastly, they did not have enough pool towels to accommodate the number of people in the pool and we ended up using wet towels from our room.
They claim this is a water park, however it is just a pool. It includes a kiddy area and a deep area for older kids. No slides, but it does have a few sprinklers.
February 13, 2014
Rated 5.0 out of 5.0 by PAGoldwinger Excellent Managers reception
During the week nights, they offer an excellent managers reception as I call it that provides an excellent variety of free drinks for 2 hours. Outside the excellent rooms and service, this is definitely a great addition.
January 14, 2014
Rated 3.0 out of 5.0 by JC151 Cleanliness
When we arrived into our room the toliet was dirty. Someone had taken the number two and never flush. Also the Bathroom wallpaper was old and the toliet did not flush well which explains why it was dirty. Also they charged my credit card twice. I held the room with one card and paid with another card. The charged both cards
January 8, 2014
Rated 5.0 out of 5.0 by Bettylou802 Pleasant Employees
Very pleasant and knowing employees. Enjoyed being so well treated and fed in the breakfast buffet. Shuttle arrived promptly, going to and from airport.
It was also fun watching the kids in pool, even when it was freezing outside and snowing.
January 6, 2014