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Rated 4.2 out of 5 by 196 reviewers.
Rated 4.0 out of 5.0 by Great manager's cocktail reception Everything was great except for the time it took to check in. Unfortuately their was a gentlemen in front of me that had 3 reservations. I do not know what all the problems were with checking in, but I waited 20 minutes to get check in that took less than 2 minutes. At times when difficulties occur at the front desk, then the on staff manager needs to stand up and assist or at least someone else. There was no attempt to get any additional help as the check in line continued to stack up waiting on one customer to get checked in. Plus there was no recognition of my status. This was the first time that that occurred. October 28, 2014
Rated 1.0 out of 5.0 by Dirty room This was my second time staying in this hotel but sadly it will be my last. My room was very dirty, I found a used syringe on the floor in the room! The wallpaper was peeling, the toilet hardly flushed and the ice machine was broken on my floor. When I was trying to relax and watch TV the cable kept cutting in and out for no apparent reason which was very frustrating. I did not receive two requested wake up calls and housekeeping came into my room while I was sleeping even though I had the do not disturb sign on the door. The only positive thing about the stay was the happy hour and bar staff but unfortunately that will not be enough to make me want to come back. Overall very disappointed with my stay and would not recommend this hotel to anyone. October 28, 2014
Rated 5.0 out of 5.0 by Great hotel for location and service We stayed at this hotel due to the convenience of being close to the airport for air travel the next day. The staff is very friendly October 27, 2014
Rated 3.0 out of 5.0 by A Mixed Bag Our room had unstable WiFi. Also, skip the eggs, they are not good. Other breakfast items are fine and what you tend to find at other free breakfast hotels. Great pool and spa experience for kids. Staff very friendly. October 22, 2014
Rated 5.0 out of 5.0 by Everything you would want From Staff to Facilities, this place is great! Cannot think of anything that would be improved. October 22, 2014
Rated 5.0 out of 5.0 by Great spa/tub Great stay, except smoke alarm right above bed and the light on the alarm bothered me. October 16, 2014
Rated 5.0 out of 5.0 by Great Milwaukee Airport Stay I stayed at the Airport Holiday Inn Express. Front desk staff very accommodating- pleasantly surprised to have a happy hour!. The gentleman at the bar was conversationally engaging and interesting to speak with as were several of the other guests. Hotel is in wonderful condition- clean and quiet- great nights rest. Breakfast is good- the standard Holiday Inn Express standard- staff member was very pleasant. One of the nicest Express stays! October 13, 2014
Rated 1.0 out of 5.0 by Worst Stay in a While I was truly disappointed in my recent stay. Room was sub-par with peeling wall paper, dirty carpet, dirty office chair, outdated furniture, clogged bathroom sink and slow flushing toilet. Overall with all my business travel and hotel experiences this one rates the lowest and I will not book again at this hotel. October 13, 2014
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