Rated 4.7 out of 5 by 65
Rated 5.0 out of 5.0 by Katrena Overall perfect property
Everything you would want a hotel to be, Great Breakfast options, clean, comfortable, relaxing place to stay. Didn't get a chance to swim but the pool looked inviting, just ran out of time.
June 2, 2014
Rated 5.0 out of 5.0 by oldguy73 marbt
Stayed here before, looked forward to the excellent surrounding of this Holiday Inn Express, and its high quality breakfast, which was not some pastries and coffee, but a good, hot breakfast.
June 1, 2014
Rated 5.0 out of 5.0 by RLPSS We stay numerous times a year
We really enjoy this Holiday Inn. We have never had a single complaint about the rooms, staff. We make several trips there a year, never disappointed. One of the best, if not the best Holiday Inns we stay at.
May 26, 2014
Rated 5.0 out of 5.0 by Frankie18627 Home town hospitality
Friendly and helpful group of people during checking.
May 25, 2014
Rated 5.0 out of 5.0 by spunky1920 no upgrade
we are platinum members and was not offered a room upgrade but good experience beside that
May 19, 2014
Rated 5.0 out of 5.0 by Frankie18627 Great staff and
Always a pleasure to stay at the Holiday Inn. The staff is great and friendly.
May 5, 2014
Rated 5.0 out of 5.0 by tsemx Great Staff and good value
They do a very nice job and the price is right.
I found the staff to be very welcoming and professional
May 5, 2014
Rated 5.0 out of 5.0 by MellieSue Nothing Scary Here
We were in Mineral Wells specifically for The Baker Hotel Ghost Walk, and we're so glad we stayed here. The staff was friendly, and our room was excellent. We had a great time getting to know some of the legends & lore surronding Mineral Wells and The Baker Hotel. I recommend seeing The Baker and The Crazy Water Hotels, and staying here ~ no hauntings, just happy guests!
March 17, 2014
Rated 5.0 out of 5.0 by Bryan7760 Excellent facilities
The hotel is a great place to stay. I would stay at an express every time I need to stay over night.
March 15, 2014
Rated 4.0 out of 5.0 by RickyC58 All was good, very knowpedgeable staff
My only complaint continues to be the unfriendly use of IHG rewards club, website. This continues to cost HI many dollars of business.
January 4, 2014
Rated 5.0 out of 5.0 by oldguy73 Texas hospitality
Not only was everything higher than my expectations, but, SURPRISE!! "guest reception" when we arrived.....bar-b-q sandwiches, and iced-down..........BEER! Holiday Inn Express, Mineral Wells, you captured my heart.
December 7, 2013
Rated 5.0 out of 5.0 by Leroy597 Great staff and service
The staff is a pleasure to deal with. They definitely understand customer service.
November 26, 2013
Rated 4.0 out of 5.0 by Chaucee Friendly staff, Clean hotel, Comfortable bed
The staff were very friendly and helpful. Great customer service. The hotel and room were very clean. The bed was soooo comfortable. Great stay. I would definitely recommend this hotel.
November 25, 2013
Rated 5.0 out of 5.0 by dennis611 great staff
as a repeat customer we were welcomed with keys ready and rooms waiting
November 12, 2013
Rated 5.0 out of 5.0 by Moose55 Great place to stay
Friendly, fast, clean, and great happy hour with snacks. One of the best ones out there.
November 11, 2013
Rated 4.0 out of 5.0 by Lisi48 Excellent and helpful staff and great experience
The only thing that I would have changed during my stay was the height of the beds. I am very short and was barely able to tiptoe and sit on the edge of the bed and pull myself back. It would have been a great help if there would have been a stool in the room to help. Other than that there were no complaints about the room.
November 7, 2013
Rated 5.0 out of 5.0 by TexasBuckeye75148 Awesome Place to Stay in Mineral Wells
I visit the Mineral Wells area often on business and this hotel knows how to take care of their guests. The staff is so friendly and really concerned that you are comfortable and have everything you need. It's a great property with everything you need for business or just a stay while traveling through or visiting Mineral Wells.
November 4, 2013
Rated 5.0 out of 5.0 by PThomson Great Place!
One of the BEST Holiday Inn Expresses that I have stayed in. They serve a free meal for dinner on every Tuesday along with free drinks. Very clean and nice facility with a wonderful stall that is willing to take the extra step to help you out. Only complaint is the poor breakfast quality that all Holiday Inn Expresses have.
October 31, 2013
Rated 5.0 out of 5.0 by sharon320 Great place for a family reunion
We just had our family reunion at this location. We had about 15 room blocked and were able to get the meeting room for two days.
Gennie, from the hotel, was awesome in helping me plan and the whole staff was great during the reunion. The hotel is very nice. Lots of seating areas for relaxing and visiting. The meeting room held about 40 of us comfortably. Large round tables and long narrow tables were also provided. The beds are very nice and plush. Hotel grounds were very clean. Everyone voted to return to this hotel in two years for our next reunion. Thanks Gennie and Karen for taking such good care of us!
October 30, 2013
Rated 5.0 out of 5.0 by sharonjean Best Holiday Inn Yet
Everything was great. The room was very spacious and clean. The beds were very comfortable and the staff was friendly. I will definitely stay there again.
October 29, 2013
Rated 1.0 out of 5.0 by dean47 Noisy
Put us into a room(216) that had a lot of noise from above(room 316) that she said was being redone.Every time I complained she said they would be done the next day--this went on for over a week.Will not stay at this Holiday Inn again!
September 27, 2013
Rated 5.0 out of 5.0 by mesco Great service
This was one of the best stays ever at a Holiday inn. The overall staff was friendly and courteous. One staff member stood out, Jenny. I spoke with Jenny a few days before my arrival and she adjusted my reservation and on my early arrival Jenny accommodated me by having a room ready for me. Jenny followed up to make sure everything was perfect in my room. Greatly appreciate the service with a smile. The room was very clean and the beds were heavenly. The only reason I didn't give the breakfast choices a 5 is because I'm vegetarian and all the egg choices had meat and the biscuits and gravy also had meat but I did not starve, there was enough to get me through the morning.
September 14, 2013
Rated 5.0 out of 5.0 by AnotherReturningGuest Great Service!
Your staff is truly amazing! The GM should be proud of this Team. Each day after work, I look forward to coming to your hotel. Thank you Gennie and Staff for making my stay and my guys stay Outstanding!! We will always stay at the Express while working in the area.
September 2, 2013
Rated 5.0 out of 5.0 by KL1966 Wonderful
We had a great time in Mineral Wells visiting family. Holiday Inn Express was great. Breakfast was tasty as usual and the rooms were very comfortable. The mattress on the bed were wonderful. All staff from the Ladies at the front desk, the breakfast area and the rooms were very polite and helpful. Would stay again.
September 1, 2013
Rated 5.0 out of 5.0 by RIB69 Excellent
Superb staff with excellent facilities makes for a wonderful stay.
August 26, 2013
Rated 4.0 out of 5.0 by Dale3161 Great room and service
Service was great and room was great.
Would recommend this hotel.
July 24, 2013
Rated 5.0 out of 5.0 by Suzanne68 If you have to be away from home, this is the place to be
Back in MW for work .......great stay again! Gennie, as always, was wonderful. She of course, remembered my name the minute I walked through the door. She is always super friendly and even made us a special batch of chocolate chip cookies to greet us after a long day of work. Thanks again for another great stay!
July 22, 2013
Rated 5.0 out of 5.0 by paigetex Very comfortable hotel.
We were here for an extended stay - several weeks in fact. The property is exceptionally well run. Everything is clean, service is consistent, staff is always friendly. To Kathy - kudos to such a good crew. Kathy and Jennie were always at the front desk to help with any needs. Perla was amazing! She can do anything from plumbing to programming the TV! Delia never stopped moving in the breakfast area. She kept the food items refreshed and the area consistently clean - with a smile at all times. We would definitely stay here again in our travels. Thanks to all - and to the others I might have missed by name. You are all to be commended and thanked!
July 14, 2013
Rated 5.0 out of 5.0 by RangerRuss Great property
Staff always makes me feel like family. Karen and Gennie are extremely nice. This is my hotel of choice in Mineral Wells. They make my trips out here bearable given the working conditions we're faced with every day. It's nice to have a clean, quiet room and people who treat you like a human being when you drag in at the end of the day, plus they don't tolerate Yahoos, which is nice at midnight when you've got to get up at 4:30 a.m. to beat the heat. Their Priority Club recognition is uniquely welcome.
July 5, 2013
Rated 5.0 out of 5.0 by MattJ92 Great Service
I recently stayed at Holiday Inn Express in Mineral Wells for work for an extended period. The staff, Geenie, Karen and the rest made us all feel at home and comfortable. The service is some of the best I have experienced. Thank you!
July 2, 2013