Rated 4.7 out of 5 by 104
Rated 4.0 out of 5.0 by UltraV21 Lovely hotel, a little heavy on the air freshner
I really enjoyed my stay in Mineral Wells. The only drawback to this property is the very strong scent of the air fresheners on my floor. I was on the 2nd floor and the smell was very strong from the hallways entering my room. I can see this causing a big problem for people with migraines. Everything except for that was great! The free breakfast alone was worth the stay. They had about everything you can think of. Desk staff was friendly and my room was very nice. I would stay here again.
April 15, 2015
Rated 3.0 out of 5.0 by TU38 Nice, clean hotel
Rooms were clean; lobby was nice and breakfast was good. Check in did not go very smoothly. The girl that checked me in was not very friendly and wanted names of every family member I had with me. It made me uncomfortable. I work for the state of Texas and travel all the time. I have never had this done to me before and it was a van enough experience to make me not want to come back.
April 13, 2015
Rated 5.0 out of 5.0 by CASEIH All around very nice hotel
The lady who greated me was very nice and welcoming. Beds were very comfortable, and whole hotel was nice. Work out facility was nice but the machines need some maintaainecne.
April 11, 2015
Rated 5.0 out of 5.0 by Gaffster Nice Staff and Hotel
The hotel is very clean and nice; there is never a mess in the main areas and the staff is always very attentive. They make sure the check in process is painless and always smile and say hi when you are walking by. The rooms are very spacious and the television has great reception for all channels.
April 6, 2015
Rated 4.0 out of 5.0 by marg2 Beds are always excellent, rooms are clean and staff is great.
As stated before in the earlier part of this survey attention was needed in the the tub area and shower. This is a maintenance issue and should be taken care of soon.
April 2, 2015
Rated 5.0 out of 5.0 by Frankie18627 Great night sleep
Great staff and comfortable rooms and safe location.
April 2, 2015
Rated 5.0 out of 5.0 by tdarwyn Great Place; I need any bargains, please
I love Holiday Inn Express and look for them when traveling. I should limit my stays and consider my budget more closely, but I do like to go to singing conventions in Alabama. I need to be aware of any advantages offered. I often stay in Pell City, Alabama. Thank you!
March 24, 2015
Rated 5.0 out of 5.0 by chappie86 Great place to relax
We use this hotel often when visiting family in Mineral Wells. It is always clean and the staff helpful. The breakfast area is always well stocked and cared for by the attendants. The young woman at the front desk was very helpful in getting our room upgraded to an accessible room at no additional charge. The only complaint was a missing light bulb on the desk lamp and the electrical outlet by the desk had a broken cover that needed to be replaced.
March 16, 2015