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Rated 4.3 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Generally very good All aspects were generally good - exterior could be improved and the wireless internet was terrible due to having to repeatedly enter the password every 15 minutes or so. October 27, 2014
Rated 4.0 out of 5.0 by Great stay Overall a very good hotel, excellent value, food is not great, but it's free. Could use a free water daily. October 27, 2014
Rated 4.0 out of 5.0 by Good stay For the price, it's a great value. The room was clean and the staff was friendly, October 27, 2014
Rated 2.0 out of 5.0 by Very basic and little else. Stayed at this hotel on a business trip. I would never go back and would not recommend it, as it sits. This hotel needs much work and new furniture throughout. Even the ottoman in my room didn't match the chair. Just a hodgepodge mess.... A chair in the lobby was so old and worn-out it felt as though it was a bad hide-abed with the bar in your back. Sorry, but Holiday Inn should take their name off of this hotel. October 26, 2014
Rated 5.0 out of 5.0 by Close to Convention Center Location to the Convention Center was fabulous. Book early for best pricing. Very clean and comfortable hotel, good breakfast (free) and free internet service. Parking was $15 per day but they were kind to refund half when one person left early. Wish there was a restaurant on-site but staff was kind to recommend good places within walking distance. October 26, 2014
Rated 5.0 out of 5.0 by Family Event Convenient comfortable small hotel centrally located for walking, shopping, attending Central Lutheran Church service, visiting with family also in town for the event. Appreciated the size of the hotel as it was manageable, responsive, friendly, well-located, with welcoming staff who responded to requests with efficiency and grace. Phones were answered in person, not automated. I appreciate that! October 24, 2014
Rated 5.0 out of 5.0 by Very good hotel I was there for a concert and it was my first time at this hotel in Minneapolis. it was recommended from a work friend who also stayed at the same hotel on these dates. Very friendly staff, and the location can't be beat. Clean rooms, with no issues. The only smal problem I had was i was travelling in a full size pick up truck and the parking spaces provided ($15/night) could of been larger to accommodate my truck. October 22, 2014
Rated 2.0 out of 5.0 by Ok hotel with issues in good location The location was great. Other than that, hotel was just so-so and there were a few negative experiences. They had put up dirty towels when they did the room so I called the front desk to let them know and provided they towels so they could talk to housekeeping about it. The fitness center was way too cold (60s). I called to see if they could do anything. They said they would have to adjust it later. The next day, it was just as it had been again. The person in charge of the breakfast area was not friendly or very helpful. He just sat there and told customers how to clean up after themselves, which I found a little patronizing. All that said, although it wasn't up to the standard of most HIEx properties I've stayed at, the location was good enough that I would probably stay there again if I had to. Just hope they address their staff and service issues because it would make guest experiences so much better. October 22, 2014
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