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Rated 4.3 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Jess at the front desk is a gem! Your hotel is a great value. Proximity to Convention Center and restaurants was ideal. Breakfast was very good, with more than one hot entree choice, more than expected for the price. The crowning jewel of our stay was working with Jess at the front desk, from check-in to check-out. She is friendly, funny, kind and so helpful. Her recommendations for lunches & dinners were spot on. The final night of our stay she sent us to McCormick & Schmick's for dinner. When we arrived they knew we were from the Holiday Inn Express. They had a table all set up for us. We had the best time, with a visit from the chef, Victor, as well as a great dinner and an amazing dessert. While I know HIE had nothing to do with the quality of our dinner, I do believe our experience had a lot to do with Jess and her relationship with this establishment. We will be back next year and hope to see Jess's smiling face when we arrive! Thanks for a great weekend! February 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great customer service. Overall this hotel exceeded our expectations. Upon arrival it appears simplistic, inside we were treated with respect, smiles, and great service from the front desk to the following morning's breakfast. Thank you. February 24, 2015
Rated 2.0 out of 5.0 by Great Breakfast, questionable room and Wi-Fi quality I have a tough time sleeping in hotels and this stay was disappointing due to 3rd floor stay with a street light directly across from my window. These rooms need room darkening curtains. I also do a lot of sales forms with engineering drawings being sent to my customers, Wi-Fi was very weak. February 22, 2015
Rated 4.0 out of 5.0 by Comfortable This was pretty standard but employees were courteous. February 21, 2015
Rated 5.0 out of 5.0 by Great hotel Will stay here every time I'm in Mpls. Very clean, nice staff. Comfortable bed. February 21, 2015
Rated 5.0 out of 5.0 by Great room for the price The staff was very helpful and polite. It made for a great stay. February 17, 2015
Rated 5.0 out of 5.0 by Week of Meetings I had a week of meetings in the Minneapolis area. The parking was a great convenience and the hotel staff was friendly and available without being intrusive. I found the desk a bit small and ill-positioned in my room, but the room was clean and quiet. The bathroom might have been just a bit cleaner. The hotel's location allowed for a quick walk to Nicollet Mall for dinner or quick shopping. This was my second stay and I'd return again. The staff in the breakfast room were cheery and helpful. February 15, 2015
Rated 4.0 out of 5.0 by Great breakfast I stayed for business purposes at this hotel…great value and one of the best Holiday Inn Express breakfasts I've ever had February 11, 2015
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