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Rated 4.3 out of 5 by 160 reviewers.
Rated 3.0 out of 5.0 by Crazy Night We came to town for a football game and ended up walking into the Zombie Apocalypse! There was nothing the hotel could do about that and honestly it was kind of cool and did not effect our stay, but there were other hotel issues that did. First off the hotel itself has VERY LIMITED parking. I would say about 25 outdoor spaces available to hotel guests on a first come first serve basis which can be a bit of a pain when you travel a distance, have no placed to park beside the hotel and then when you attempt to turn around to get our of the parking lot there is no space for that. There is a parking garage opposite the hotel but they do not have any type of agreement with them so if that were to be full, there would be no place to park which I find very inconvenient! The rooms could use some updating as well. The beds were EXTREMELY soft and I believe need to be replaced along with the too soft pillows. Also the toilet, shower area was so small I'm not sure how a bigger person could ever fit in the space. I had a hard enough time and I'm about average in size. We have stayed downtown in the past, but never at this specific hotel. We will be coming back in a month and I have already made reservations at a different hotel. For the cost of the room plus the lack of parking, this hotel is definitely not for us. We will not be staying here again and would not recommend this property to others which is unfortunate since we stay at Holiday Inns quiet a bit. :( October 21, 2014
Rated 4.0 out of 5.0 by Great service but a bit outdated The staff were very friendly and accommodating. The first impression of the hotel was a bit outdated; however, the rooms were a little more modern. The rooms were not very fresh and dust bunnies were present throughout the room. Overall, an okay experience. October 21, 2014
Rated 5.0 out of 5.0 by Great service The staff made me feel welcome and answered my every request with interest and genuine effort to solve my requests. I shipped a large parcel before the trade-show date. It was stored and held in the Business office without complaint! I asked to have an early check-in and my room was serviced and ready to check-in at 10:00 am. A real big help to me because of having to set up my display that same day. Thanks for all the help and cooperation at every level! If I , in the future, need to attend another trade-show at the Minneapolis Conference Center, I would stay there again! October 19, 2014
Rated 5.0 out of 5.0 by A good selection OK, so it's an older hotel that's been remodeled. They did a nice job. Nice sized room, brightly lighted. Large bathroom with large towels and plenty of amenities. Very Clean! Comfortable bed with plenty of soft and firm oversized pillows. Heat/AC that worked well. Breakfast area was small but certainly adequate, and it's important to keep in mind that this is a hotel with a FREE breakfast, not a restaurant. The hot and cold breakfast offerings were numerous and changed daily.......... And now for the people ... every employee was friendly, happy, totally competent and RELENTLESSLY helpful. The entire atmosphere is more home-like than hotel-like. Even the small lobby and front desk area had a non-commercial feel. The front room to the side of the lobby had comfortable chairs and couches and was more like a large living room than a lobby. The building is one street over from the convention center and a comfortable 6-block walk from the Blue Line light rail to the airport. The cost was reasonable, considering that this is a downtown hotel in a major city. They do need a better outside picture on the website. The building is much nicer looking than it appears in the picture. If I return to Minneapolis I will stay here again. October 17, 2014
Rated 5.0 out of 5.0 by overall excellent place to stay. This was a nice hotel with comfortable rooms and great amenities. The hotel staff are always smiling and welcoming. Very spacious room and gave plenty of towels, bath accessories. comfortable bed and you could relax easily in the room. Love having breakfast delivered to my room at no charge!! Great bonus! October 17, 2014
Rated 5.0 out of 5.0 by Clean and convenient place to stay in Minneapolis I was in town for the DesiringGod conference in the Convention Center. The hotel stuff was very friendly and helpful. October 15, 2014
Rated 5.0 out of 5.0 by Key Location, Competent Staff Opted for the Holiday Inn over The Crown Plaza, I enjoyed the environment and friendly staff. There was an event in town, everyone was enjoying themselves. Great stay. October 14, 2014
Rated 5.0 out of 5.0 by Comfy bed and good service. Staff was very accommodating, getting me orange juice from the kitchen in the evening when I requested where I may get some and providing me with a tooth brush because I forgot mine. I could only book one night instead of three at the time of my original reservation but when I called several days before my trip the front desk was able to book me for the additional two days (so I would not have to move to another hotel). My only complaint is there was no easy chair in the room in which I could relax and read a book. October 13, 2014
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