Rated 4.3 out of 5 by 194
Rated 3.0 out of 5.0 by LAAddict Great location and so-so service
Property is in a good location - easy walk to variety of good, local restaurants and entertainment in a vibrant downtown. Parking is a small, secured lot on side of building. Clunky process to get in and out, especially in bad weather. Front desk staff was smug and condescending. I'm a Platinum level member, so obviously I travel extensively and stay at IHG properties constantly. After insulting me and others in my party during the check-in process-which seemed different than any other HIE I've stayed at, they tried to make up for it with a bad joke that fell flat. It was unfortunate. Otherwise, the stay was OK. The lobby is small, and the business center seemed antiquated when I needed to print a document. The Breakfast staff was outstanding - extremely friendly and attentive. The food was good, and the atmosphere in the Great Room was very pleasant. Overall a good stay. Check-in set the wrong tone.
December 23, 2014
Rated 5.0 out of 5.0 by ruski1776 Great location!
well maintained, great service and the usual I've come to expect fro HI Express. The thing I really enjoyed about this particular locaiton was its proximity to everything downtown. Took a cab (fornt desk called and had it there in about a minute) to a 'Wolves game (took about 2 minutes) and walked back. lots of great restaurants and other entertaining areas around.
December 16, 2014
Rated 5.0 out of 5.0 by Seedman Seedman
Man up front was great at greeting guests. Staff helped when needed. And breakfast was just right.
December 12, 2014
Rated 4.0 out of 5.0 by Brianfrom Iowa Close to Convention Center and Cheapest
This property had the lowest rate for convention center area hotel and is a very nice hotel. They have parking on location and they extended my parking (for a fee) after I checked out and had a days worth of work at the convention center, so I didn't have to move my car.
December 8, 2014
Rated 3.0 out of 5.0 by tracker09 Ok, but not great
I stayed here to run the Twin Cities Marathon. The location was good but my room experienced a bit of noise that kept me up a bit. The staff as a bit inattentive at checkin and also failed to recognize my Platinum status. Other than those issues the rest of the stay was uneventful. I didn't get a parking spot in the small lot which was a problem for many but there was a garage across the street which worked out fine. That's probably my fault as I didn't know it needed to be reserved ahead of time. My room was clean but I was kept up a bit with some road noise.
December 5, 2014
Rated 5.0 out of 5.0 by DanceMomma Fantastic stay!
We found this hotel to be the closest to the convention center! Even though we needed to walk outside, we were also close to the Metro and St Olafs Catholic Church. We are used to wintery conditions so this was not unusual for us to be out in the elements. The inclusive breakfast for us is always a plus, and the choices are plentiful. The breakfast staff was very friendly and very helpful for our needs. We found the front desk staff to be very welcoming and helpful for our 1,001 questions of the "touristy" things to do in the area on this Thanksgiving weekend, in between our dance commitments! We look forward to staying here again, 2015 same weekend!!
December 5, 2014
Rated 5.0 out of 5.0 by greenroofhouse convenient location for convention center
Convenient and easy walk to convention center. Neat and clean and adequate parking if you have a vehicle. Nice breakfast included with convenient times.
December 4, 2014
Rated 5.0 out of 5.0 by Jugh Great Location and quiet.
I was pleasantly surprised by the quality of this hotel. It was a very short walk to the convention center. It was simple and quiet, just what I needed.
December 3, 2014