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Rated 4.3 out of 5 by 317 reviewers.
Rated 2.0 out of 5.0 by mediocre but workable So the location of this HIE in relation to downtown and the convention center is pretty nice. That said there's no link to the skyway so If I were to visit in the winter months I'd be annoyed. The views aren't much to write home about but that's because it's a low building in the downtown area. It is walking distance to a number of food and drink locations though for the happening areas, take a cab or rent a car. If you bring a car, be sure to ask about parking at check in. It's a very small lot with small parking spaces and it fills up fast. The staff will not give you any hints as to how or when to try and secure a spot and likely do not know when anyone is checking out so cannot surrender any currently taken spots. They will direct you across the street to the large parking garage which while cheaper does not offer in/out access. The rooms are dark and a little dingy feeling but this may be just due to old paint and few windows. Outlets are present but hidden. There is an iron and warped ironing board but you'll have to hunt a little for a place to set up- may be easier to rearrange the furniture. HVAC is old and controlled at the unit under the window. I have no idea what the thing on the wall was for. The alarm clock could be updated to something a bit more intuitive to set and control. Took me a little while to figure it out but maybe I'm just getting old. August 31, 2015
Rated 5.0 out of 5.0 by Home away from home. Always stay here when I'm in MPLS. Clean rooms, nice staff. Close walk to the Convention Center August 30, 2015
Rated 3.0 out of 5.0 by Uncomfortable bed Bed was uncomfortable and room was cleaned but did not meet my standards of clean. The shower had some bacteria build up. The front desk staff was very helpful and room cleaning services were wonderful. August 24, 2015
Rated 4.0 out of 5.0 by Excellent Everything was great. The only thing was that it was quite a distance from where I had to attend meetings daily. The hotel did not provide shuttle service, which is very much a desired item. August 24, 2015
Rated 4.0 out of 5.0 by fair deal in downtown Minneapolis Centrally located the HI has what the experience traveller needs. August 23, 2015
Rated 5.0 out of 5.0 by Amazingly friendly and helpful staff I stayed for 5 days with 3 other ladies in a room w/ 2 double beds. There was plenty of room for all of us to get around and get ready for the various business functions we had scheduled for our stay. The staff was quick to greet you when you arrived and left. They were always smiling and very helpful and quick to answer questions. They even held our bags at check out so we could finish out our final meeting and weighed our bags to be sure we didn't go overweight for our flights. I really feel they went above and beyond to make our stay comfortable and pleasant. August 19, 2015
Rated 5.0 out of 5.0 by Incredible Stay in Minneapolis I've stayed at many HIE hotels over the years, and this is by far the very best experience I've ever had. I stayed at this hotel for 5 days with my husband while we were on an anniversary trip. The staff was very helpful and friendly, allowing us to extend our checkout and answering all our questions. It's always nice to walk through the lobby and have someone give you a genuine hello each time! I was especially impressed by the breakfast. Major kudos to the man in charge! He had a friendly greeting for us every morning. They change up their breakfast menu each day so there are different hot options, and they even included gluten free/dairy free muffins and bagels!! The swimming pool was immaculate and a great size, and we enjoyed the sauna as well. We got a free upgrade to a wonderful room since we are Holiday Inn Express members without even asking. The cleaning staff did a great job on our room each day. Even when we only left for an hour mid-morning, we came back to a clean room! The only con is paid parking. Although their website states that the attached parking lot is $15/day, this was full by the time we arrived and we had to use the lot across the street (inconvenient, since you pay each time you enter/exit. However, if you leave your car the full time, it caps at $14.) Thanks for the best stay. We will absolutely use this hotel again if we are back in the area! August 16, 2015
Rated 5.0 out of 5.0 by Great Minneapolis stay The hotel was conveniently located and slept very well. I would recommend this hotel. August 15, 2015
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