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Rated 4.2 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 Nice accomidations and great location Nice folks, nice accomodations, great breakfast with two papers to read. January 29, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean rooms. I stayed here for a couple of nights when the hotel for a conference I was attending was fully booked. I preferred it to the conference hotel, and it was cheaper too! Free breakfast and wifi, a good selection of TV channels, and friendly and helpful staff. The breakfast could have had a bit more choice in it, but it definitely wasn't bad. Beds super comfy. Would definitely stay again if I were back in Minneapolis! January 11, 2014
Rated 5.0 out of 5.0 by Great Location and Value We needed to stay in the downtown area. It was a last minute trip. In reviewing hotels in the area Holiday Inn Express is definitely the best value. The Continental Breakfast was great and the attendant was kind and friendly. The Desk Attendant was there late in the evening and early the next morning. He was so helpful in dining arangements, fuel locations, and our business destination. We will definitely stay there again! January 3, 2014
Rated 3.0 out of 5.0 by Great staff - worst bed ever Will not stay again unless I have no other choice. I expect a decent bed in a property at this price point. January 1, 2014
Rated 4.0 out of 5.0 by Nice place I spent 2 nights at this hotel with my family.It's nice and quit place,and near every thing in downtown of Minneapolis.Staff were very nice and friendly.I'll stay in this hotel again next time i visit Minnesota. December 30, 2013
Rated 5.0 out of 5.0 by Great service on Christmas Eve Every one was in holiday spirit. We were welcomed and upgraded due to a priority Club membership. Special breakfast by Robert in the morning. December 28, 2013
Rated 5.0 out of 5.0 by Affordable and Convienant, Excellent hotel! For the price this hotel is a great stay! I personally loved that you could have a good breakfast delivered to your room at no charge in the morning, what an awesome un-heard of feature! The pool area was small but it was a nice relaxing area to sit in the Jacuzzi or go for a swim. The rooms were a great size, lots of room! the bathroom was large as well and they give you an impressive amount of shampoo conditioner and personal hygiene products! It was a convenient 10-12 min walk to the target center and located just inside downtown. We parked in the parking garage and for 20hours of parking we only paid 5$ when the hotel said it would be 13$ so I'd say we got a steal!! I would definitely stay here again and recommend to EVERYONE! thanks so much for the great stay! November 27, 2013
Rated 5.0 out of 5.0 by GREAT place to stay Helpful staff. Excellent breakfast with a great service. quiet. comfy rooms. Great place to stay with an affordable price. highly recommend them November 25, 2013
Rated 5.0 out of 5.0 by Convenient Great place close to the attractions, clean and comfortable! November 4, 2013
Rated 4.0 out of 5.0 by Nice Place The location is great. All the hotspots of downtown are in walking distance. The Light Rail is a short walk away, which is then a short ride to the airport. The beds were very comfortable, and the showers had nice water pressure. I had a comfortable stay at this hotel, and would recommend it. Very reasonable rates, October 29, 2013
Rated 5.0 out of 5.0 by Great Stay We were in for an Aveda conference and we're very happy with all the service and accommodations as well as the friendliness of the staff. Thank you! October 24, 2013
Rated 3.0 out of 5.0 by Great front desk people and location Located very close to convention center but a good walk to the good restaurants and bars. Cab would be needed in the cold winter months there. Rooms are not very quiet. You can hear every door slam shut and was there a circus in town while I was there? It sounded like elephants walking above my room on 4th floor. A couple long hairs were on the hair dryer which was gross to find after showering. For the difference in the other hotels downtown I would most likely stay here again because the others would be 30%+ more a night. October 23, 2013
Rated 5.0 out of 5.0 by Good rooms, great service My wife and I stayed for the Partylite conference, and enjoyed it immensely! The room was great, and the staff was helpful whenever we had questions or needed anything. Would definitely stay here again! October 16, 2013
Rated 5.0 out of 5.0 by Great location, professional staff . Hot tub and indoor pool pleasant surprise. This Hotel is great for vacation and business. On the edge of Downtown easy access to the Freeway and within walking distance of the Central business district. \staff are couteous and very professional plus there is an indoor swi,mming pool and Hot tub for your relaxation! That is just so brilliant. October 15, 2013
Rated 5.0 out of 5.0 by Great Downtown Stay This is a lovely downtown Minneapolis hotel, easy to drop off and unload, good parking options, well decorated and staffed. Check in was efficient and very friendly, room was clean and exactly what we wanted. The cozy lobby was safe for our children where we don't need opulance and crowds. We ate a quick breakfast and didn't have time to swim but we come here often and will certainly choose this gem again. October 14, 2013
Rated 5.0 out of 5.0 by Steve & Nancy We have stayed here several times and the staff has always been helpful. Great value. October 4, 2013
Rated 4.0 out of 5.0 by Provide Beds for Adults A double bed only 5' wide should not be considered a standard size bed for two. October 2, 2013
Rated 4.0 out of 5.0 by Very nice Very nice hotel, close to the Convention center. Clean and quit room, friendly employees. The wi-fi included in the room work very well and is fast! (which is not always the case in certain hotels). The breakfast included was fine. One thing could be improved: the air conditionning in the breakfast bar fell directly ont the guests who were all freezing! You should have defelctors installed so that it won't go directly on the poeple seated below the ducks. I was disappointed to learn that the rewards program does not apply when you have a conference or group rate. October 2, 2013
Rated 5.0 out of 5.0 by Clean & Comfortable We thoroughly enjoyed our stay at the Holiday Express Convention Centre! The Front Desk staff were kind and courteous on arrival and checkout, the general staff was very helpful throughout our stay. The room was clean, comfortable and well maintained. The breakfasts were excellent with a great variety of items to choose from. The hotel located downtown was walking distance from most of the amenities the downtown offers. September 26, 2013
Rated 5.0 out of 5.0 by great staff, comfortable room i enjoyed my stay at the Holiday Inn Express, Minneapolis very much. The room was clean, bed was comfortable, and great shower. The staff was friendly and helpful. The Breakfast bar had good selection of food and beverages. I will certainly stay here again. September 26, 2013
Rated 3.0 out of 5.0 by DTWN HI The hotel was pretty nice. Customer service was not friendly at all. Did not even recognized me as an IGH club member. Whatever!! Parking is limited, so book the hotel immediately call and reserve parking space. Food wise, driving distance. September 23, 2013
Rated 4.0 out of 5.0 by 3-night stay in Sep/2013 Our second stay at this hotel. During the check-in process, we were told the parking is sold out, however website does not mention limited parking availability. Hotel staff was not very friendly during the check-in, rest of the stay was pleasant and convenient. September 16, 2013
Rated 3.0 out of 5.0 by parking a hassle The parking was the biggest hassle. Calling the front desk every time you want to get intot the lot was crazy. Also when we came to check in there was no where to park. The rooms need updating and they need new firmer beds. The breakfast area was too small- we ended up eating in our rooms because there was no room to sit in there. I would not reccommend this hotel. September 12, 2013
Rated 2.0 out of 5.0 by Not so free parking...and less than informative clerk My wife and I recently drove up here for a wedding. We reserved and paid for our room three weeks before arriving. After driving 13 straight hours, we arrived to the hotel at 4am. I came up to the hotel parking area which was blocked by a lift-gate...I called the front desk through the intercom, and informed the night clerk that we had arrived and I gave him my name....The clerk informed me that the hotel parking area was full and that I would have to park across the street at the public parking garage. He said that I was allowed to park in the 5 minute parking area to unload...Not wanting to leave my wife and luggage unattended, I chose to park in the parking garage, and bring my luggage with me. I parked only to find that there was no available elevator, which left me to carry our heavy suitcase down four flights of stairs. The clerk quickly checked us in and said very little in the way of available services...When I got up to the room I looked out the window and just in the area of the parking lot which I could see from the window was 4 empty parking spaces!!! The next morning we had intentionally slept past the available breakfast times, as we had an extremely late night due to the driving to get wasn't until we were packing to leave that I found a pamphlet which informed me that we could have had breakfast delivered up to the room, which I would have done if the night clerk had informed me that it was an option. The clerk the morning I checked out never mentioned that the hotel would reimburse me for having to pay for my parking, which should have been the case. The room and amenities were great, however, the service and having to pay for my own parking when there were 4 available parking spots was very disappointing. I always choose Holiday Express when it is an option, and I was very disappointed in this particular hotel. September 10, 2013
Rated 5.0 out of 5.0 by Great Customer Service Our stay at this hotel was pleasant and comfortable. It was convient and practical for our purpose. We especially appreciated the personal assistance from Kevin, the manager. He assisted us with the booking hurdles encountered with an unexpected change. He went out of his way to ensure that we paid the correct amount instead of being overcharged incorrectly. He truly displayed a concern for the customer. He answered all questions personally and promptly with follow-up phone calls. He is the true epitome of customer service. Thank you , Kevin. September 5, 2013
Rated 5.0 out of 5.0 by Recent stay Great experience! Would definitely go back next time in town. Super clean and staff was very personable and helpful. August 29, 2013
Rated 3.0 out of 5.0 by Bad front desk lady that works from 8-3pm i was talked back to by this front desk girl about being able to open a document on files anywhere from the hotel computers. i am a engineer and am pretty good with computers, actually a few months ago at this same hotel one of the sale or managment personal understood me and fixed there computers. since than they upgraded to new computers. i know its not a big deal but i needed to print these documents for my scheduled appointment. she made me very upset, and remember folks a guest never forgets when treated badly, but can forget when treated great! August 28, 2013
Rated 3.0 out of 5.0 by Good location Room was clean. Could not retrieve email on hotel computer but could print off boarding pass. Front desk staff--some friendly, some not so helpful. Very close to Convention Center and short walk to good restaurants. Would stay again. August 21, 2013
Rated 4.0 out of 5.0 by Suited our needs! Visiting Minneapolis for a Tastefully Simple conference! Room was great. Beds were comfortable, I especially liked the pillows. Breakfast was perfect! Front desk was always welcoming when we walked in the door. August 17, 2013
Rated 2.0 out of 5.0 by Not what I expect from HI Express This was not my first trip to this property and I regret it will be my last. I travel on business and I feel the services they offer a business traveler are below standard - quality and easily usable printer, no access to copier except thru front desk staff, and breakfast was a poor selection and quality. Too make it worse the rooms need some very detail cleaning - look at walls, doors, etc. What I see is disgusting, I can only imaging what I do not see. August 11, 2013
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