Rated 4.5 out of 5 by 49
Rated 4.0 out of 5.0 by rxrx Great customer service from front desk
I got to your hotel very early in the day, hoping to check in early, but i could see from the lobby that your hotel was packed full. Your front desk person "J" - tried very hard to find me a room, but when she couldn't she offered that I could use the business center or the gym or the pool. After a very long flight and an even longer day ahead of me, that was a huge help - I used the gym and business center and then went to my appointment. Thank you J!!!!
October 17, 2013
Rated 4.0 out of 5.0 by HatLady Really complicated clock radio
We were presented with a GPX clock radio including a docking station for iPod - great if you have an iPod but we were unable to figure out how to set the alarm!
If you have a complicated electronic item in the room, please include brief instructions.
We ended up requesting a wake-up call instead.
October 16, 2013
Rated 5.0 out of 5.0 by Jeffery99 Quiet and Comfortable
Friendly service at the front desk and great rooms.
October 14, 2013
Rated 5.0 out of 5.0 by 4sunshine Very Comfortable ... Great Shower
It felt like being at home ... a very comfortable bed and a great shower. We are platinum members so they ungraded us to a King suite which gave us lots more room, a private bedroom with a living area, a mini frig, a microwave and a sink . The breakfast is good but they could improve the eggs. The pool, hot tub and exercise room are also nice. The staff was very friendly and the hotel itself was very clean.
October 11, 2013
Rated 3.0 out of 5.0 by bjbohman Don't think you can sleep in.
We had people knocking on our door staying at 9am. Checkout wasn't until 12pm. Wish we would have been able to take advantage of that. Also we booked this hotel based on the complimentary drinks and dinner. If you say there is beer and wine included, please include it. Wasn't worth the price for what it was.
October 7, 2013
Rated 5.0 out of 5.0 by Annabandana40 Easy access to Downtown Minneapolis
I chose this hotel because of it's proximity to downtown Minneapolis, where I was attending a conference. I was unable to book at the downtown conference hotel, so I decided to use my priority rewards points to stay somewhere I knew would be a good choice and comfortable. I was pleased with the accommodations and other amenities. The only thing that bothered me was I could hear noise above my room and in the hallway. May I suggest adding another insulation strip around the bottom of the room doors to keep out unwanted noise.
October 6, 2013
Rated 4.0 out of 5.0 by lisa1321 Great value and service
I had to change rooms because of a faulty heating unit, but the staff was extremely accommodating and helpful. I was given an upgrade and an adjustment on my bill for my trouble. the breakfast was hot and delicious with a variety of choices. I will definitely stay on property again! Great job!!
September 27, 2013
Rated 5.0 out of 5.0 by VashTS52 Great first anniversary stay!
My wife and I decided to visit the Minneapolis area for our first anniversary and use up some of my rewards points. This place was an outstanding value. Very clean. Front desk staff were extremely helpful. There is a bus stop close enough to walk for easy travel into downtown Minneapolis. Only downside was that you had to drive to the nearest places for dinner. I'd highly recommend giving this place a try!
September 22, 2013
Rated 5.0 out of 5.0 by catalpa082013 Friendly Staff - Great Rooms for Family
Staff was extremely friendly. Traveling with our young child - the suite room selection was perfect as we had a door that closed to the bedroom as she falls asleep early! Hotel and rooms are very clean, modern. Breakfast was more than adequate with a lot of fresh choices. Pool area was very nice - wood/teak ceiling and walls felt spa-like. Very nice - would definitely stay again when returning ot the area.
September 12, 2013
Rated 4.0 out of 5.0 Nice place - but not on GPS/Map software
FIne hotel. Good location. Good service. BUT
ADDRESS LISTED ON WEBSITE (Wayzata Ave) is NOT the actual address of the property. We got very confused trying to find it first time. DOUBLE CHECK THE LOCATION BEFORE YOU GO
August 30, 2013
Rated 5.0 out of 5.0 by Lauchlan Excellent place to stay
The room was very clean, hte staff friendly, check in and check out was care free. I did not use the pool or exercise room so I can't comment on them but overall it was a very pleasant experience.
August 21, 2013
Rated 5.0 out of 5.0 by Happyguest02 Great Stay
We chose this property because it was one of 2 hotels in the area that had rooms reserved in wedding blocks for the wedding we were attending. The bride and groom had also arranged shuttle service through the hotel to the reception area and back.
The room rates were very reasonable, the rooms are clean and fresh! Our room and bathroom were quite spacious. Our room overlooked a nice patio, where we enjoyed our coffee with other wedding guests the next morning! The staff were friendly, pleasant and helpful.
Although we didn't utilize the pool or take advantage of the continental breakfast, the areas looked clean and inviting and many other hotel guests were enjoying the areas!
The area is filled with a variety of interesting restaurants and shopping. I would definitely recommend this hotel!
August 20, 2013
Rated 4.0 out of 5.0 by Cowman Comfortable Room
Very nice suite room and as usual, comfortable bed and pillows.
August 19, 2013
Rated 5.0 out of 5.0 by IMRHAI Very nice hotel
I will love to stay at this place again when ever possible during next year, this hotel staff is very nice including the room and services, i will only suggest management of the hotel to upgrade the microwave/and the refrigerator in the rooms and they are the best hotel with the best people i have seen in the town. Thanks
August 16, 2013
Rated 5.0 out of 5.0 by Baseballfan17 Great Experience
The purpose of our visit was to watch Twins baseball. The free shuttle service was excellent and made the trip to and from Target Field easy. The staff made every effort to make our stay a wonderful experience. We appreciated the fresh fruit being available 24 hours a day.
August 11, 2013
Rated 3.0 out of 5.0 by tychef stay was okay, bed was comfortable
we recently stayed at this property for two nights. When we checked in the system was down and was down the whole time which led to a higher charge on our credit card then was guaranteed. still waiting for the correct charge or will dispute.
Breakfast area was clean but too small and the wait for the food was excessive. women in area kept blaming everything and how busy they were and then would bark at people to get out of her way. think there would be adequate service for the size of the hotel, not even close. need many more microwaves to keep up with demand, with how inexpensive they are you would think that would be better for customer service. One man waited for pancakes for over an hour only for them to put an out of order sign on the machine.
Room was comfortable but for the price we paid I expected a lot more. our son moved there recently and we are looking for a hotel to frequent on our visits. this one would have a long way to go. price would definitely have to be more competitive for the amenities.
August 9, 2013
Rated 5.0 out of 5.0 by Plantlady87 Very Helpful
A mix-up occurred regarding rooms. The staff was very helpful and accommodating and solved the problem with a gracious attitude. I wish all hotel staff across the country were as well trained and courteous.
August 9, 2013
Rated 5.0 out of 5.0 by Pwally Nice place to stay in area
We were in town to visit the UMN campus and this was a great place to stay. They have special rates for UMN which lowered the cost a bit. Conveniently located in an area with many restaurants, movie theatre, etc., and not too far from the campus. Location was clean and safe. Room was immaculate. The staff was responsive and very good. Overall, we enjoyed our stay here.
July 26, 2013
Rated 5.0 out of 5.0 by JSJcbs Nice room and great breakfast!
Hotel is nice and my bed was big and comfy. Room had fridge and microwave too! Great breakfast spread! Fruits, juices, cereals, waffles, muffins and more!
July 23, 2013
Rated 4.0 out of 5.0 by melissa55 value
nice and quiet. was able to relax. liked the noon check out rather than 11 like some other places.
July 18, 2013
Rated 4.0 out of 5.0 by Argentina12 Great Location
You can walk to several good restaurants, the staff is great,
July 9, 2013
Rated 5.0 out of 5.0 by SJArizona Excellent Stay
Location to Minneapolis and surrounding areas very convenient. Hotel staff very nice and friendly. Will definitely use again.
July 1, 2013
Rated 1.0 out of 5.0 by Duwa Golden Valley HI Express
No power for 2 days, no phones, no air conditioning, no hot water, no fire protection system, virtually no breakfast yet we were charged the full days rate. The windows were locked and you could get no air circulation.
Customer concern seemed to be missing.
June 28, 2013
Rated 2.0 out of 5.0 by DaveofIowa Toilet Issue
The toilet was plugged in our room and draining very slowly. We only stayed for one night but it wasn't corrected by the time we checked out.
June 20, 2013
Rated 5.0 out of 5.0 by Pick20 Good night Rest after Long drive
We were visiting family and stop by here as we arrived late and do not want to bother them late night. Nice property but very hard to get to from interstate. Looks pretty old hotel furniture all bit up but beds are comfortable. Breakfast bar small but plenty of option to eat. overall good hotel for stay !!
May 29, 2013
Rated 5.0 out of 5.0 by DMCS Awesome Front Desk Service!
The room was perfect and our stay was wonderful in the quiet room.
We will definitely stay there again! Front Desk evening clerk was very helpful.
May 18, 2013
Rated 3.0 out of 5.0 by Kathy01 Time for updating
Staff and service very good. Breakfast area messy. Beds quite uncomfortable. Rooms & hotel decor dated. Time for some updating.
April 20, 2013
Rated 5.0 out of 5.0 by jeanie2 Great place.
We enjoyed our stay at your holiday inn. The room was clean and nice. The bed was very comfortable. Breakfast was great, a lot to choose from. Staff was very nice and helpful.
I would come back here in a minute.
April 6, 2013
Rated 5.0 out of 5.0 by finnbee pleasant and comfortable
A great property - have stayed here on several occasions. Love their vast choice of breakfast items, and who can't appreciate the novelty of a PANCAKE MACHINE!!
My olnly pet peeve: styrofoam. Styro, styro and more styro. All it would take is a corporate effort to become more sustainable to eliminate thiis horrific waste, and likely save money in the process! Hoping for that change to occur by my next visit!!
March 30, 2013
Rated 4.0 out of 5.0 by SLSW Great Service
The staff were excellent. My room, although a suite, was loud. There was a constant banging and the toilet kept running off and on. I had to shut the door so that I could sleep.
March 26, 2013