Rated 4.2 out of 5 by 43
Rated 5.0 out of 5.0 by anderseth5 excellent staff
Staying at this hotel with friends has become a holiday tradition for our family. Every year we impressed the friendliness and attentiveness of the staff. They really go out of their way to make everyone feel welcome! Exceptional job by the staff at this hotel. Our only wish is for more wastebaskets in the room!
January 2, 2013
Rated 5.0 out of 5.0 by Kim4444 Excellent location and friendly staff
Greeted warmly at the desk, clean hotel, and easy access to Minneapolis and surrounds.
January 2, 2013
Rated 5.0 out of 5.0 by Kimchap Staff is fantastic
The front desk staff as well as the breakfast staff were awesome!
We were greeted everytime we entered the lobby area. If the same staff person was there, they made conversation about our last time through the lobby.
For example, we went out to dinner and as we were leaving staff asked where we were going. When we returned, they specifically asked how we had enjoyed the dinner and would we recommend it to anyone else etc.
Very pleased with this level of engagement!
December 10, 2012
Rated 5.0 out of 5.0 by nett over all stay
Just a great place to relax in comfort . Great Staff
November 30, 2012
Rated 5.0 out of 5.0 by Iver Great Stay, Wonderful Staff
I had a great stay at the hotel. I called the hotel 2 days before I was set to arrive to make a room change. When they looked at my reservation they upgraded me to suite because of my platinum priority club status. When I arrived the staff was friendly and helpful. The room was very comfortable and clean. The only thing that dampend my stay was young children running in the hall before 7:30 on a Sunday morning. I must not have been the only guest awakend because a short time later I did hear the front desk knocking on the door of the guest with the children....thank you.
November 16, 2012