Rated 3.9 out of 5 by 43
Rated 5.0 out of 5.0 by PACO3802 Next to elevator and ice machine
In spite of our, otherwise excellent experience, during our Wednesday stay in room 152, we had uncomfortable noise from the elevator and the ice machines near this room. We'll try to avoid this room in the future.
February 28, 2014
Rated 2.0 out of 5.0 by esoj Bad experience
when I arrive there , the clerk dint receive you at well ... didn't told us the internet access password , etc .. when I arrive to my room , the bed was made ! ! ! ...I have to ask to a lady from there to made my room , because they gave me an unready room .When I was waiting for the room , in the happy hour there were no beer to deik .. I have to ask to the clerk to put more of this available to take .. not a great experience , for my next reservation , unfortunately there were no rooms around in another hotels , so , I have to saty there Again.......
February 24, 2014
Rated 1.0 out of 5.0 by Customer for business change rooms at 3:AM
I have been more than twice in this Hotel and nothing as what I presence last 2/12 and 2/13... First night I start hearing some noises like scratch on the wall. I was on 2nd floor... I checked outside the window and only saw a tree not very close the hotel, but neither to far... however I was just so tired that fallen sleep very quick. Next day 2/13, around midnight the scratches on the wall started again, every time more noisy and I wonder that could be either rats or a chipmunk trapped, but definitely there was something scratching the wall.. I was not able to sleep, so by around 2:30 I called front desk and the send a guard who confirmed the noise... after checking and researching, I got a new room in front and got a business card with the name of the manager... In the morning the person at the front desk said, we have all your data and contact information and don't worry the manager will contact you to apologize for the issue... Today 2/21 nobody has called, I do not know if this was solved and/or if the fumigation was properly done on schedule... Hope this helps to encourage the hotel team to improbe and assure the cust service we deserve when we travel.
February 21, 2014
Rated 2.0 out of 5.0 by mwltexas Holiday Inn Express - Mission
Nothing special; Building, although looks nice on the outside, feels and smells old inside. My heater/AC didn't really work all that well; The last morning there my shower was lukewarm at best; Breakfast both mornings were missing/ran out of the main "entree"; walls felt thin (could hear alot), location was ok with the wing place being next door.
February 17, 2014
Rated 3.0 out of 5.0 by Chocolatl Shopping
Bien ubicado para realizar compras. La recepción no fue agradable por los comentarios y ser socia del club por muchos años.
February 13, 2014
Rated 4.0 out of 5.0 by Speeder Clean
Suite I had was perfectly clean in all respects, was impressed by lack of normal hotel wear and tear on room. Will stay again when returning to area.
February 13, 2014
Rated 5.0 out of 5.0 by JesusH Towels available
We were a group of 5 occupying a junior suite in the third floor and we only had three bath towels. We requested two additionals and had to get them at the front desk.
The service and value besides this is excellent.
February 12, 2014
Rated 5.0 out of 5.0 by Batman01 Freezing !
The weather was terrible and the room heater did not work, we were changed to another room with easy. This room was right in front of a light reflector in the first floor and it made a miserable night. Guilty? The climate.
February 2, 2014