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Rated 3.8 out of 5 by 66 reviewers.
Rated 5.0 out of 5.0 by Great Quality Excellent Value, Clean Rooms, Friendly Service, comfortable bedding November 4, 2013
Rated 5.0 out of 5.0 by Clean friendly Atmosphere This is a great place to stay short / long term. I'd return and book the same hotel if it were for business or pleasure. Thanks Holiday Inn Mission / McAllen! October 26, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service Great service, you can improve the breakfast an more channels on tv.. October 7, 2013
Rated 4.0 out of 5.0 by Mission Friendly staff. Pancakes much better than other HIE's. September 24, 2013
Rated 5.0 out of 5.0 by Very good Hotel In the last trip, I travel with my wife, and for us is a well located to shop at the malls nearby September 5, 2013
Rated 4.0 out of 5.0 by Vacation2013 My family of 3 stayed in Holliday inn express because of its location right down in the heart of the valley, Most of the staff was friendly but some were really rude and they acted like they couldn't open there mouth, I didn't let that bother me the room was clean the beds were soft and the housekeeping made the beds everyday, overall it was a great place to stay and the price online was affordable. August 26, 2013
Rated 4.0 out of 5.0 by Great Service Thanks to the staff for letting us use the Breakfast room to congregate with our large family before going out to dinner. It gave us a wonderful place to reconnect! Hotel was also very clean and comfortable will stay her again on our next visit! August 16, 2013
Rated 2.0 out of 5.0 by Ac issue After dinner I noticed the ac unit omitting a bad odor. I called the front office and they were reluctant to switch my room. August 5, 2013
Rated 5.0 out of 5.0 by Best home away from home! Mission was our last stop on the way home from our vacation, and Holiday Inn was the perfect resting spot! We had such a bad experiences with other hotel stays that we just couldn't believe the friendly customer service, amenities, and cleanliness of this hotel. We enjoyed our stay so much that we tried to get an extra night, but they were completely booked and we could completely understand why. =) From now on, we will ONLY stay at Holiday Inns!!! Kuddos for making a family feel at home! August 2, 2013
Rated 3.0 out of 5.0 by Not great for business. I went there on business and needed to use Internet to properly do my job. But the Internet was so slow that I couldn't properly load pages or transmit data. I would imagine that The Holiday Inn would have a Internet system that can keep up with the demands of its occupants. Other than that, the staff was great and room was perfect. August 2, 2013
Rated 3.0 out of 5.0 by Regular service The quality of the room is regular it looks like a low category hotel. July 30, 2013
Rated 2.0 out of 5.0 by A/C in rooms need work When I checked in and went to my room, first my key did not work and I had to go get another one from the front desk. When I went into my room it was hot. The thermostat was set at 74 so I lowered it to 65. I then went to a dinner appointment. When I returned to my room it was still warm. When I tried calling the front desk, I discovered that the phone in the room did not work. I called using my cell phone. The desk clerk came to my room and was not able to get the A/C to work properly. I was given a different room. The A/C did work. When I tried to use the internet, I was unable to get service. I ended up using my MIFi to get my work done. July 28, 2013
Rated 5.0 out of 5.0 by Great Service Great experience, excelent hotel and service, the pool, the room, all of it was great! July 26, 2013
Rated 5.0 out of 5.0 by Amazing I stayed at the Holiday Inn Express in Mission a few days ago. Our stay was made perfect by the genuine caring attitude of the front desk clerk, Cynthia. She was always smiling and ready to assist us in any way. Breakfast was great and the maid service was top notch. We will definitely be staying here again and will be recommending this location to everyone we know. July 16, 2013
Rated 5.0 out of 5.0 by enjoyed my stay at the mission holiday inn betty and her staff are very warm and friendly. I always enjoy staying at the mission holiday inn simply to receive there warm greetings. it would be nice if some of the other places I've stayed at had the same level of customer service commitment. July 3, 2013
Rated 5.0 out of 5.0 by great service excellente service overall, great staff, great customer service, beautiful hotel July 1, 2013
Rated 1.0 out of 5.0 by Very slow internet The room seems OK but the internet is extremely slow, June 8, 2013
Rated 5.0 out of 5.0 by M5 wheels Nice improvement to hot brekfast. The matresses need change now! June 6, 2013
Rated 3.0 out of 5.0 by No service at all The location is good, the hotel is clean, but as far as service from the front desk, no service at all. When I checked in it was like if I was getting food at a drive thru fast food restaurant. This was the total greetinG: hello I have a reservation for tonight, my name is.............. oh, yes, here is the key , I wrote the code for the wifi in the cover of the key. That was it, no recognition for membership, no information about breakfast times, no quetion if you need something else. nothing May 27, 2013
Rated 5.0 out of 5.0 by RRd Good hotel great staff near everything. Traveled on business had a great pool and hot tub May 16, 2013
Rated 5.0 out of 5.0 by Great Value & Service The staff and service here are great. I stay here 6-7 nights a year and always come back. The beds and rooms are comfortable and quiet. It's a convenient location and easy access. It's a great value with good service! April 30, 2013
Rated 5.0 out of 5.0 by great room .. very comfortable and quiet , great service great location .. staff very helpful to our needs .. comfortable beds and very clean .. front desk staff very helpful . April 27, 2013
Rated 5.0 out of 5.0 Best option to stay when you go to McAllen Great hotel location. If you go to McAllen for shopping, this is the option to stay. There is a Wal Mart at on side and the hotel is surrounded by many stores and restaurants like HEB, Kohls, McDonalds, etc. It is almost over the express way that takes you to La Plaza Mall and the rest of shopping plazas and stores. It is also close to the Anzalduas Bridge so you save time to go back to Mexico. Hotel cleanliness is excelent. Pool and warm pool are very relaxing at night as there is no noise around. Breakfast was plenty and good of options to pick. Pancakes are great. Our trip purpose was to go for shopping and we couldn´t pick a better hotel than this. It was so pleasant that we didn´t want to leave !! April 17, 2013
Rated 5.0 out of 5.0 by Excellent stay! I recommend this hotel, my stay was really pleasant and I felt like home! April 15, 2013
Rated 3.0 out of 5.0 by Failure to provide complimentary airport shuttle My spouse & I stayed at Holiday Inn Express Mission recently. We booked here because of of the advertised complimentary shuttle.When we called from the airport for the shuttle pickup the hotel employee said they would send a taxi. No mention was made that we would be required to pay for it. To our shock & dismay the hotel refused to pay the driver. After pointing out that we had requested the shuttle that was supposed to be included they still refused to pay. We payed the driver $26.50 & tip so he wouldn't go empty handed. Needless to say the experience spoiled our visit. We can not recommend this hotel. March 31, 2013
Rated 5.0 out of 5.0 by Exelent All good, the parking lot is small and you get confused with the restaurant neer you February 5, 2013
Rated 3.0 out of 5.0 by Good place to relax but not to work (internet service was really bad) Clean place and good service. Unfortunately the internet service was so slow I could not work at night. I do not recommend this place if you work at night with emails and need the usage of internet. For everything else, it is a good place. January 15, 2013
Rated 4.0 out of 5.0 by Vey quiet rooms, conformatble bed and excelent service. When I arrive at the hotel, their gave me the suite room because of the priority club rewards and they add a souvenir, then I stay in one of the best rooms, and the atmosphere was quite and I did rest very pleasant, Thanks! November 20, 2012
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