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Rated 4.1 out of 5 by 155 reviewers.
Rated 2.0 out of 5.0 by Excellent staff however the rooms in the hotel stink. The problem with this hotel are the rooms smell very bad. I changed my room twice because of the smell and gave up on my third attempt. I believe the smell is coming from the refrigerators in the room. Mine was completely defrosted (third room) and the floor was wet in the fridge area when I unpacked. I asked two of the cleaning personnel which setting is for cold and received two different answers. The carpet was worn out as well. Reminded me of the Holiday Inns of the past. however the check in staff were very helpful. Breakfast area was nice and bright. August 17, 2014
Rated 4.0 out of 5.0 by Comfortable A nice experience considering the time I expend there. Good and fast service. August 14, 2014
Rated 5.0 out of 5.0 by Recomended The front desk guy was exceptional. He helped us with the shuttle and made sure of an early morning breakfast before our early flight. I was impressed. the hotel was also of better than normal quality. It was close to Pearson airport and the shuttle was excellent. I'll definitley stay here again. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed ,friendly and helpful staff!!!! Great stay at this hotel, beds comfortable, nice room actually came with a good breakfast and free parking. Front desk staff were excellent and very professional. Cleaning staff were also excellent . They certainly deserve a 10 for their continuous cleaning of all areas of the hotel.Hope everyone tips them well as they truly deserve it. . I highly recommend this Hotel. August 14, 2014
Rated 3.0 out of 5.0 by Good enough We showed up and the room was not yet cleaned but the staff was very friendly and managed to get the room cleaned up fast enough. The bed felt like it was made out of straw, ugh. The rest was good. August 13, 2014
Rated 4.0 out of 5.0 by older but nice Staff was very nice. Room was a little on the small side especially for a handicapped accessible. Restaurants within walking distance August 13, 2014
Rated 5.0 out of 5.0 by Great Place!!! Nice clean efficient hotel. Was crowded when we were there but caused no problems. Will return there in the future. Convienient location near main highway. August 13, 2014
Rated 2.0 out of 5.0 by Holiday Inn Express Toronto I was not impressed with the condition of the hotel, especially given the rather inflated price. The hotel looks shabby and outdated, and the level of cleanliness is poor. And my bathroom was appallingly dirty. The staff, however, were very helpful and the shuttle service efficient . The gym was adequate and the breakfast service sufficient for my needs. August 12, 2014
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