Rated 4.1 out of 5 by 198
Rated 5.0 out of 5.0 Professional Staff, Comfortable Room
My stay was great and the staff made my stay comfortable, I was there for business and the location was ideal for all my meetings.
October 27, 2014
Rated 3.0 out of 5.0 by phantom1198 Great location
A bit dated and older looking building - going through external renovations. It has no pool which is a bit of a drawback and a very basic fitness center. I would more compare it to a Holiday Inn (older hotel) instead of a nice looking and bright HIExpress. Overall, good price for value as it is a very nice close location to Airport. Better lighting inside and refreshing of the décor and guest rooms would go a long way.
October 27, 2014
Rated 1.0 out of 5.0 by Neil2014 Very dissapointing
not the standard quality of other Holiday Inn Express that I have stayed in. Seemed very "tired" and worn out.throughout the hotel and rooms.
Car was damaged in parking lot due to narrow spots. Shuttle drivers were not overly friendly and didn't go out of their way to assist us. At Terminal 1 shuttle stopped at the incorrect post and would not pull ahead to get our luggage. We had to drag it back to the van.
October 26, 2014
Rated 2.0 out of 5.0 by Toronto_Traveller Feels like a cheap motel, OK service and food
This was a business trip, first time at this hotel. It is an older hotel and feels that way. Hotel is doing some exterior refacing, workers were banging early outside my window, lucky me. Should look nice when it is all done. Would be nice if the workers waited until after 7:30 to commence any load banging.
Rooms are very old looking, shows its age. Bathroom looks original and needs a major makeover. Sink was clogged all week, water would pool up constantly. No one addressed it. Shower was best I have used in a long time, one of the nice things among all the bad.
Staff at breakfast buffet were excellent, they went out of their way to please the guests. Great job.
Wireless internet was fine, better than other hotels in the area.
Overall I would give the hotel a 3 out of 10.
October 25, 2014
Rated 3.0 out of 5.0 by Business Flyer Stay
Typical hotel that is not set apart, but for breakfast either eat elsewhere or just grab a banana, toast or yogurt where you cannot go wrong. Breakfast is express style and you get what you get. Eggs were horrible, bacon was microwaved
October 24, 2014
Rated 3.0 out of 5.0 by Mercedes less than average quality of room and bathroom.
The exterior of the building is under repair so hopefully the interior/rooms will be next. The heat/air controls were not accurate, especially at night. We found the staff to be as one might expect. The front parkiing area needs to be better lit with signs that it is also under video surveillance. Especially toward the entrance to the parking area from the road and also along the south side facing the rooms.
October 21, 2014
Rated 4.0 out of 5.0 by oceanid worth the price
not noisy when the windows and doors are closed. free wifi, free print and breakfast. free parking. worth the price
October 16, 2014
Rated 4.0 out of 5.0 by Farmer01 Clean friendly hotel
Friendly efficient check in service. Very clean attractive room. Great breakfast. Plan to stay at this facility again!
October 16, 2014