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Rated 4.1 out of 5 by 181 reviewers.
Rated 2.0 out of 5.0 by disappointed i have stayed at a few holiday inn express and holiday inn in the past 2 years this one is the most disappointing the biggest issue is the musty smell likely poor ventilation would not stay here again also not as clean as other Holiday Inns September 15, 2014
Rated 5.0 out of 5.0 by Great experience...well accommodated...pleasantly surprised! The courteous staff addressed very quickly some very minor issues and did so happily. Also they accommodated my special requests at time of arrival without hesitation, making my stay much more convenient and enjoyable. Breakfast was also delicious and plentiful and I slept exceptionally well despite being close to the airport! Great stay, will use HI EXPRESS again in the future! September 13, 2014
Rated 3.0 out of 5.0 by Great Service but hotel requires upgrading I was a walk in and had no reservation, the front desk employee promptly put down his texting device and gave me full attention and was quite pleasant and efficient at checking me in. The lobby and the rooms are really dated in comparison to other holiday inn express' I have stayed at. September 12, 2014
Rated 4.0 out of 5.0 by Sleep comfort The location works for me with the ability to park my cargo trailer. Shopping is close by. courteous staff makes my stay more pleasurable. September 11, 2014
Rated 2.0 out of 5.0 by Rooms need complete renovation The mildew smell and scent of the room being a former smoking room were very strong. The toilet was uncomfortably small. At breakfast, the biscuits were stale and cut in half the wrong way so that a sandwich was impossible. However, the staff was friendly. September 8, 2014
Rated 5.0 out of 5.0 by Good location great service The location was good and ample parking was available. Parking fee not expensive if you take the parking package. The room was large and comfortable with plenty of work space. My only criticism is the attached Perkins restaurant. It looks very dated and shabby. definitely needs some renovation. There are plenty of good restaurants close by. September 7, 2014
Rated 5.0 out of 5.0 by Business Trip A very nice place to stay, even when the hotel doesn't have a in site restaurant there are good choices at a walking distance. Airport shuttle is efficient and on time. Housekeeping personnel is very friendly and keep the rooms in optimal conditions. Extra outlets to charge gadgets on the night table is a good and helpful idea. Mr. Vipul from front desk was very helpful and responsive to our needs. Overall a good hotel, it is located under the airplane route but the rooms are not noising at all. September 6, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Stayed here before heading out to greece for 10 days, was great to be able to do a park stay and fly package which allowed for up to 14 days of parking. Most places only allowed for up to 7 days. September 2, 2014
Rated 4.0 out of 5.0 by comfortable and well equipped I stayed here whilst on a business trip. It has courteous staff, and sufficient parking space. The amenities are decent and suffice. Thé breakfast is the usual fare, no surprises there. The rooms are neat and clean. Overall, a good stay and will definitely return here if I come on business again August 30, 2014
Rated 5.0 out of 5.0 by Great Comfortable Stay I have been staying at the Holiday in express since 2009 The Staffs are Great always Friendly **** Rooms are always clean and fresh ***** August 29, 2014
Rated 4.0 out of 5.0 by Great Start to Honeymoon As always great service and great room. Love new vehicle for Shuttle to the airport. August 28, 2014
Rated 4.0 out of 5.0 by Nice hotel. Needs updating Nice hotel. Needs a refresher. Breakfast was good. Staff is very nice. August 26, 2014
Rated 4.0 out of 5.0 by Just what you would expect Property is older, but everything works and is clean. Staff is friendly and helpful. August 26, 2014
Rated 4.0 out of 5.0 by Comfortable and quiet I expected to hear airplane noise but did not even though they were taking off right over top of the hotel. Good value for money and free parking. August 20, 2014
Rated 5.0 out of 5.0 by Wonderful! Thanks for a great post-flight experience! The shuttle met us within minutes of our arrival at the airport! The staff is amazing (extremely helpful and friendly), and the beds were very comfortable! August 20, 2014
Rated 4.0 out of 5.0 by Good value, great location Many good restaurants near by. My primary purpose was to visit the Toronto airport to pick someone up and therefore needed a good hotel nearby. August 20, 2014
Rated 5.0 out of 5.0 by Great stay Excellent place to stay. Convenient location. Clean rooms. Staff was efficient and nice. Breakfast had good variety. Would recommend. August 20, 2014
Rated 4.0 out of 5.0 by Nice Transit Hotel I had a flight to the States at six in the morning, so I was looking for a place where 24H free airport shuttles were offered. When I checked one of the hotel booking sites, most of them looked about the same overall. I booked this place because the price was right. They had a free airport shuttle every one hour, scheduled at five minutes past each hour basis, which for me looked not very frequent but good enough. I feel much more conformable with fixed on-time schedule rather than on-demand basis for this kind of service. It seems that the shuttle ride to the airport could be 15 minutes at least depending on the traffic, of course. I took one at 3:05 in the morning, at the time where there is almost no traffic, so this info should be accurate. The room looked just alright, nothing fancy. There are some fast-food restaurants nearby. I would say that this place is a good place for a night for flight transit. August 19, 2014
Rated 2.0 out of 5.0 by Excellent staff however the rooms in the hotel stink. The problem with this hotel are the rooms smell very bad. I changed my room twice because of the smell and gave up on my third attempt. I believe the smell is coming from the refrigerators in the room. Mine was completely defrosted (third room) and the floor was wet in the fridge area when I unpacked. I asked two of the cleaning personnel which setting is for cold and received two different answers. The carpet was worn out as well. Reminded me of the Holiday Inns of the past. however the check in staff were very helpful. Breakfast area was nice and bright. August 17, 2014
Rated 4.0 out of 5.0 by Comfortable A nice experience considering the time I expend there. Good and fast service. August 14, 2014
Rated 5.0 out of 5.0 by Recomended The front desk guy was exceptional. He helped us with the shuttle and made sure of an early morning breakfast before our early flight. I was impressed. the hotel was also of better than normal quality. It was close to Pearson airport and the shuttle was excellent. I'll definitley stay here again. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed ,friendly and helpful staff!!!! Great stay at this hotel, beds comfortable, nice room actually came with a good breakfast and free parking. Front desk staff were excellent and very professional. Cleaning staff were also excellent . They certainly deserve a 10 for their continuous cleaning of all areas of the hotel.Hope everyone tips them well as they truly deserve it. . I highly recommend this Hotel. August 14, 2014
Rated 3.0 out of 5.0 by Good enough We showed up and the room was not yet cleaned but the staff was very friendly and managed to get the room cleaned up fast enough. The bed felt like it was made out of straw, ugh. The rest was good. August 13, 2014
Rated 4.0 out of 5.0 by older but nice Staff was very nice. Room was a little on the small side especially for a handicapped accessible. Restaurants within walking distance August 13, 2014
Rated 5.0 out of 5.0 by Great Place!!! Nice clean efficient hotel. Was crowded when we were there but caused no problems. Will return there in the future. Convienient location near main highway. August 13, 2014
Rated 2.0 out of 5.0 by Holiday Inn Express Toronto I was not impressed with the condition of the hotel, especially given the rather inflated price. The hotel looks shabby and outdated, and the level of cleanliness is poor. And my bathroom was appallingly dirty. The staff, however, were very helpful and the shuttle service efficient . The gym was adequate and the breakfast service sufficient for my needs. August 12, 2014
Rated 4.0 out of 5.0 by Comfortable First time in Toronto Canada. Last minute booking.. Comfortable, nothing exceptional. Clean a little out of the way but we all where able to make our stay enjoyable. Met some cool staff poolside, that gave us some good insight and information about Toronto.. August 11, 2014
Rated 4.0 out of 5.0 by a quiet stay and good service we had a nice and quiet stay. I would recommend this place to my friends. August 5, 2014
Rated 4.0 out of 5.0 by Good location/rooms, breakfast OK Breakfast could be better in terms of variety. Pancake machine was nice, but other places have waffle makers! The dining area was very small. The room tiself was fine, nothing special. We found ours a little dated, but it was clean. Noise insulation could be better as we could clearly hear the planes landing/take off starting at 6:30. August 2, 2014
Rated 5.0 out of 5.0 Good hotel Good romos, not so close to the airport, shuttle is sporadic and the schedule is confusing, they may take you to another hotel that has the same name, only to return you to the airport. My experience was that I spent 3 hours at airport, shuttle, airport and finally at the hotel. This was after a 12 hours flight. Not pleased with the shuttle service but the hotel was good. Lucian August 1, 2014
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