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Rated 4.7 out of 5 by 212 reviewers.
Rated 2.0 out of 5.0 Staff and wifi were sorely lacking Pretty bad for a Holiday Inn Express... 1. Breakfast staff (older woman with short white hair) re-arranged all the pastries in the case with her bare hands - in between activities like wiping down tables and throwing out garbage. We were dumbfounded. 2, Wifi on the third floor (both available access points from several devices) was unusable. It seemed like the signal strength was fine where our room was so something else was at play. The staff was completely unequipped/unwilling to help. Their solution was... the guest has to call the help desk. I understand them not being able to do anything directly themselves but they should have made the call. 3. Evening staff was hard to locate. I went down several times between 8 and 10 PM but they were nowhere to be found. 4. Finally, there's another, large hotel right next to this HIE - roughly 50 yards away on the north side. Google maps doesn't show either hotel at this time. If you have a room on that north side, you will never want to have your drapes open, which is an odd thing given how beautiful the area is. January 30, 2015
Rated 5.0 out of 5.0 by Friendly and comfortable. No complaints. Clean, quiet, comfortable, and friendly. Close to all the things I needed to see and do. Easy access to downtown and the interstate. January 28, 2015
Rated 5.0 out of 5.0 by Hotel seems brand new! For being a few years old this hotel seems to be brand new. Excellent condition of the entire facility and no odd smells or anything. Staff was friendly and knowledgeable and was able to answer all our questions. Whenever we fly out of Montana we stay the night before and after at a hotel due to having to travel to airports in this spread out state...this hotel would influence me to fly out of Missoula. January 24, 2015
Rated 5.0 out of 5.0 by Beautifully upkept Hotel! This hotel is so neat and tidy you would never guess it has been open for several years. Wonderful breakfast selection. Convenient to both the airport and Missoula shopping venues. January 24, 2015
Rated 4.0 out of 5.0 by A welcome rest after an icy day's drive. Our room was nice, clean and very comfortable. The staff was quite cordial and the property locked as thought it had been recently renovated. I will most assuredly remember this comfortable bed! January 21, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service I stop there after Driving 16.5 Hours so I was there to get some rest before heading down the road the next day. January 19, 2015
Rated 5.0 out of 5.0 by Good choice Missoula Very quiet, excellent breakfast choices and food, clean exercise room and equipment working, clean rooms and bathrooms. Good access to restaurants and business. January 19, 2015
Rated 5.0 out of 5.0 by Excellent hospitality This hotel offered excellent value and a very pleasant night's stay. I definitely would stay here again! January 17, 2015
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