Rated 4.7 out of 5 by 66
Rated 4.0 out of 5.0 by DSmith5040 Will Choose Again
Overall great stay. Rooms clean and comfy. Ate breakfast at the hotel. Restaurants near for lunch and dinner. Shuttle available which we used. Used exercise room which had 4 cardio machines, dumbbells and more. I'll book another stay at this hotel. Only a few minutes from airport.
November 30, 2013
Rated 5.0 out of 5.0 by BoomBoom01 Amazing Customer Service
Thank you very much to ALL the staff working Nov 22-24/13!
We brought in approximately 40 people including 19 hockey players
(ages 12-14) and 3 coaches and a number of parents. The booking went smoothly, the rooms were very clean the breakfast area was at our disposal for dinners and nightly get togethers. Breakfast was hot and plentiful. The staff were very accommodating and happy to assist our large group in every way. You helped make our stay the success it was ! Everyone at the Hotel showed what true customer service really is.... I truly hope your General Manager appreciates each and everyone of you.
Thank you from the Bantam AA Bronks
November 27, 2013
Rated 5.0 out of 5.0 by pointsplease One of my favorite stays!
Every time I stay at this HIX in Missoula, it's an awesome experience. My room is always comfortable, clean and fresh; quiet. The staff is always very friendly, helpful, and takes the time to ensure they've done everything they can to maximize my experience with them. I'm never sad when Missoula comes up on my schedule, because I know I'll have a great home away from home!
November 26, 2013
Rated 5.0 out of 5.0 by Harley66466 Great Stay in Missoula
I have stayed at this location several times and each has been a pleasure. I will continue in my trips to the area. Thank you HIE!
November 17, 2013
Rated 5.0 out of 5.0 by SMM65 Staff was great.
The Staff was great. The Hotel was close to everything. It was very clean. I will stay there again when I return to Missoula.
November 15, 2013
Rated 4.0 out of 5.0 by ToothCarpenter Complaints
We arrived around midnight with 4 small children. They were wound up a little after having been woke up to transfer into the hotel and struggled to relax again and fall asleep. A little after 1 am the front desk called our room to let us know that a neighboring room had complained about the noise our children were making. Then, less than 6 hours later, the manager knocks on our door and informs us that the people downstairs from us "heard a loud thump and wanted to know that everyone was ok". First of all, the 16 month old and 3 year old were the ones having the hardest time relaxing again; however, their noise was not loud. In fact, had we been watching TV, the volume would have been louder. So are we not allowed to make ANY noise in the hotel? Second, we have no idea what the "thump" was they heard. It may have been one of the kids getting out of bed from one of the bunk beds. We have stayed at numerous hotels with our children over the last 10+ years and have never had anyone complain about our children until now. We do all we can to be respectfull of the other guests around us. And we think it very unprofessional that the staff would call our room in the middle of the night to inform us of a complaint. The staff should have been more considerate of the time of night and the fact we had small children and dealt with the complaints without disrupting our stay, and sleep in particular. Two complaints in less than 6 hours during the night? Really?
November 2, 2013
Rated 5.0 out of 5.0 by KMLB Clean, friendly
This hotel was full for the weekend, but our room was quiet, clean and nicely appointed. Breakfasts were OK. The microwaved omelets and sausage patties were a bit odd, and wished that there was some fresh fruit. Thought the price a bit high, but seems average for Missoula. I was happy with our room. One inconvenience: with the hotels being so full, we couldn't find a parking spot around the Holiday Inn, and so had to park on the other side of the neighboring hotel.
October 29, 2013
Rated 5.0 out of 5.0 by Zombiebrewing Location
The hotel is close to the airport and a few places you can walk to for meals.
Large breakfast area, I've been to some Holiday inn's that are very cramped compared to this place.
October 27, 2013