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Rated 4.7 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by My back did NOT hurt!!!! The Front Desk staff was courteous and accommodating at check in. The bed was more comfortable than most motels. Clean and crisp linen. Clean and comfortable room and bathroom. We arrived very late after a midnight airport pick-up, therefore, did not make it to the breakfast room the next morning. We come to Missoula often and will definitely stay again during our next overnight trip. Thank you!! August 2, 2014
Rated 5.0 out of 5.0 by Awesome Hotel Excellent facility, great breakfast, wonderful staff! August 2, 2014
Rated 4.0 out of 5.0 by House Keeping House keeping knocked on my door three times prior to check out time. Very annoying and disrupted my much needed sleep. July 29, 2014
Rated 5.0 out of 5.0 by Great sleep Brand new, comfortable hotel. We had a suite for 6 of us with a separate master room. Only one bathroom, but the price reflected this. Slept like a baby with great A/C and choice of white noise fan. No parking lot noise or doors slamming. Only compliant was the lack of fresh smell upon arrival. Maybe the room hadn't been used in a while? I am extremely picky about this. Bathroom very clean and great amenities. Spacious breakfast area with typical upper-end choices. Especially liked the Chobani yogurt! It was a very quick stay, but I would return or pick another one in a different city for sure. July 22, 2014
Rated 5.0 out of 5.0 by Great rest in Missoula This is one hotel where the staff handles customer relations extremely well ~ if it's through the training, then my compliments. The entire staff is first rate, the rooms are clean and spacious, the breakfast is well prepared and for all of my stays at this property, I've always seen clean spaces, cordial staff and a very positive environment. Highly recommend the Holiday Inn Express if you are going to Missoula. July 21, 2014
Rated 5.0 out of 5.0 by Beautiful location There are many restaurants within a very short drive from this hotel. The mountain views are incredible. I thought the mattresses were a little too firm, but my travel companion thought they were great. When I turned on the a/c, it was set at 62, which seemed odd. Throughout the evening, I continued dialing down the degrees until I had it set on 62, but the room still seemed warm. Other than that, we had a great stay and would stay here on future trips. July 20, 2014
Rated 5.0 out of 5.0 by Overall a very good hotel to stay at Only negative comment I have is the lighting is poor in the bathroom, wife strongly complain about it. July 14, 2014
Rated 5.0 out of 5.0 by Excellent place to stay!! Awesome place! The staff, the super clean rooms, the service made the experience the best. The icing on the cake was the DVD player in the room! July 11, 2014
Rated 4.0 out of 5.0 by Good experience The bathroom lighting was very good compared to most other HI's. The A/C unit was very quiet compared to other hotels. The toilet paper was very disappointing as with all of the HIE motels. July 8, 2014
Rated 4.0 out of 5.0 by Gateway to Missoula I often stay at this Holiday Inn because of its proximity to the airport and The Montana Club. It always meets my needs. July 7, 2014
Rated 4.0 out of 5.0 by Comfortable and fine staff!!! Purpose of our trip was pleasure and Brewery hopping, the hotel matched our wanting one with access to I-90 for ease of getting around to different places and it turned out to be right choice!!! July 7, 2014
Rated 5.0 out of 5.0 by great place great place will stay again. we stay there during swim meets in Missoula. Your hotel is recommend for this event. July 4, 2014
Rated 5.0 out of 5.0 by Very good Hotel! We were able to sleep on a very comfortable mattress. The noise level was very good despite the fact that the hotel seemed to be completely full. Very professional and friendly staff. Would recommend this hotel to other travelers! July 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed/pillow - service didn't earn return business. The reason for coming was to stay near the university for orientation. The only necessity: a comfortable bed and quiet room. The 4th floor offers the best sleep, but girls running the halls kept the floor awake past 11. The guest desk didn't act interested in securing my business for an extra day, so they won't be my top choice in the future. The price is beatable closer to campus - and the service was not welcoming. July 3, 2014
Rated 5.0 out of 5.0 by Great staff Great staff, worked with me during and after my stay on a billing issue due to my job. Very accommodating and efficient. Room was modern and clean at both visits, and hotel was easy to find and near restaurants. June 30, 2014
Rated 4.0 out of 5.0 by Room was very nice We stayed at 2 different Holiday Inn Express hotels in 2 different states and found the quality was consistently good. It was comforting to know that you can expect and receive quality at a reasonable price. June 26, 2014
Rated 4.0 out of 5.0 by Clean Room Our stay was enjoyable, however when my grandson left one of his movies in the xbox, the staff did find it but it was going to cost $15.00 to have it mailed too me which I thought was excessive as the movie only cost $20.00, they should of offered to mail in a padded envelope. I was disappointed with this. June 26, 2014
Rated 5.0 out of 5.0 by Great Staff Staff was friendly and the rooms were clean. I would stay here again if I was in the area. June 25, 2014
Rated 4.0 out of 5.0 by Good stay I was generally pleased with our one night stay. The only thing holding this property back are the shower curtains. As with any plastic curtain material they tend to sour with mildew leaving that unpleasant odor. Otherwise the stay would have been perfect. June 25, 2014
Rated 5.0 out of 5.0 by Recommend highly! Sleep and relaxing on a trip are always a challenge, that's the only reason I rated those low. Everything about this hotel was superior compared to the others I had stayed at in prior days. Would stay there again, friendly staff, nice clean room, exercise room even had cleaner for equipment! There was a game room, pool area was clean. Staff respectful and professional. Access from Interstate easy on easy off! June 22, 2014
Rated 3.0 out of 5.0 by Decent Stay The room was nice and comfortable. I was not once welcomed as a Rewards Club member, which was surprising as I stay at HIE many times in a year. I did not have a microwave in the room, which was also surprising and a tad disappointing as I wanted to just get some groceries and eat in my room. The wifi was strong. I wouldn't say it was a bad stay, but it wasn't my best. June 21, 2014
Rated 5.0 out of 5.0 by Very nice hotel on outskirt of downtown. This is a very nice hotel on the outskirts of town you can easily get to downtown via a 5 minute freeway ride or other sites. The pool was great and continental breakfast had many options. June 21, 2014
Rated 5.0 out of 5.0 by New hotel in Convenient location This exit (101) appears to have been built overnight. Everything is new. Lots of new hotels, so lots of new restaurants and lots of retail shopping. Traffic at 5pm is pretty awful, but I would definitely target this area the next time we drive this route. The hotel is textbook perfect for the brand. June 20, 2014
Rated 5.0 out of 5.0 by We really liked the kids suite The room was new and had a kids room attached with bunk beds and xbox. A great surprise. June 20, 2014
Rated 5.0 out of 5.0 by Wonderful staff. We have stayed at the Missoula, Montana Holiday Inn Express a number of times and have always experienced a great stay in every aspect, which I believe is due to the caliber and commitment of the staff working there. June 20, 2014
Rated 5.0 out of 5.0 by yes, this is a top place to stay breakfast covers all bases, eggs, sausage gravy, pancakes, yogurt, cereal, coffee, milk, juice, fruit, i don't know what it didn't have...staff was very helpful and seemed to like their jobs..pool, game room for children, fitness room, washer and dryer room...fridge and microwave in room....after staying here i will look at HI express first in other cities...thanks for the 8 day stay, with no hitches...Ricky June 17, 2014
Rated 5.0 out of 5.0 by Wonderful Staff I always choose Holiday Inn Express when it is in the cities we travel to. I was so happy to find out there was one in Missoula. We were greeted right away upon arrival even though there were others before us. I apologize for not being able to remember any of the staffs' names. The staff at the Holiday Inn Express, Missoula go above and beyond to make sure their guests are well taken care of. For example, we needed a whole new set of towels midday. An employee walked up to our floor with us and got us a whole new set of towels. The staff in charge of the dining room keep the area super clean and well stocked. They are friendly, always said "good morning" when we arrived for breakfast, and seemed to be constantly making sure that whatever a guest may need was available. In fact, I commented to my husband that they are the best I've seen at any Holiday Inn Express. One night the power went out (lightning hit a transformer). The employee at the front desk offered flashlights if needed and kept guests updated on the situation. It was almost a non-event. The only reason I put average on sleep quality is because I don't sleep well anywhere. The beds are so comfortable, the pillows are very nice (choice of firm or soft), and the linens were fresh and clean. The rooms are well appointed. I would not hesitate to recommend the Holiday Inn Express, Missoula. Thank you to all the staff that made our stay that much better! June 16, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Comfortable beds, nice staff, clean and stylish. Would go back again and again. June 16, 2014
Rated 5.0 out of 5.0 by Great reception by staff We actively seek out Holiday Inn Express when traveling. We have found that the quality of service, fine accommodations in the rooms, clean rooms, friendliness of the staff, and the convenient breakfast room saves travel time and allows more relaxation. June 12, 2014
Rated 5.0 out of 5.0 by very good hotel in all aspects will stay there in sept 2014 the hotel and staff was excellent,very friendly staff,would go out of their way to assist you.had a very good stay and excellent food while there. June 11, 2014
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