Rated 3.9 out of 5 by 98
Rated 5.0 out of 5.0 by Purple88 Clean and comfortable
This is an extremely clean and comfortable hotel and the price is surprisingly reasonable. The staff was very courteous and helpful. Breakfast choices are excellent. We would highly recommend this hotel for others.
September 1, 2013
Rated 5.0 out of 5.0 by pacodad New room and great staff
We stayed in a brand new room on the first floor. Large comfortable and close to all services. Staff was very helpful in recommending places to go in the evening to enhance our experience.
August 26, 2013
Rated 5.0 out of 5.0 by eht1 great!
we were barely in the hotel a few hours (checked in after midnight-- checked out early the next morning) but were greeted kindly and mellowly... very nice. beds were great and breakfast was decent. wish we'd had time to try out the fun-looking pool.
August 23, 2013
Rated 4.0 out of 5.0 by Gonefishin13 Nice Property, lovely outside pool
Had a nice stay at Holiday Inn express Moab. The hotel was clean, the check-in was easy, we were early and front desk was more than willing to accommodate us. The rooms were clean, bed was comfortable, and the pool was a welcome sight with 100 degree temps outside during our stay. The only negatives I can comment on are on the day of our departure housekeeping came by @ 9:30 AM to see if we were still in our room, too early for that. My second comment is the breakfast needs more fresh and healthy options. All in all it was a good value and a pleasant stay at this HIE property.
August 22, 2013
Rated 5.0 out of 5.0 by abodz37 abodz1976
Great hotel. Very pretty. Awesome staff!!!! Great location to Arches.National Park.
August 21, 2013
Rated 5.0 out of 5.0 by RCE1 Holiday Inn Express Moab utah
Good accommodations with full amenities. Nice pool and spa/hot tub. Breakfast was excellent. Good location on main street, near enough to Arches NP and Canyonlands, short drive to restaurants and downtown for shopping.
August 18, 2013
Rated 5.0 out of 5.0 by 17secondHawks BEST STAY AT ANY HOLIDAY INN EXPRESS
When we first booked this hotel for our stay in Moab to visit Arches and Canyonlands, we were nervous because of some of the not-so-good reviews of this property and the fact that the hotel was undergoing major renovations and no pool. When we arrived, we were pleasantly surprised to find the hotel reno was completely finished and the new outdoor pool open for business. We were assigned to one of the brand new rooms (less than a week old). Very nice, contemporary tiled entry and bathroom, comfortable beds, micro, fridge, bathroom with lots of counter space and an adjustable shower head so the water would come out in a soft shower or on the stronger side. Cleanliness in the room was great (it was new), but also throughout the entire property (elevators, hallways, stairways, etc.). The breakfast area was one of the largest (and nicest) I've seen at any HI Express property. The 2 ladies that worked to put the food and coffee out ran like crazy to keep up with the crowds and did a great job keeping everything replenished. Guest laundry was also a plus. Front load washers and dryers and a large folding area. Very clean area as well. Had a glitch with one of the washing machines, but the hotel staff refunded any change that had been lost in washer. Lastly, enjoyed the new pool and hot tub with my kids in the evenings. Clean and refreshing, especially after a long day of hiking Arches (which by the way is less than 5 minutes up the street#. Only drawback is you do have to drive into town #5 minute drive) where all the restaurants are located. All in all, it was a great stay at this property. Staff was friendly and helpful. We will definitely stay here again on any future stays in Moab.
August 13, 2013
Rated 2.0 out of 5.0 by PeterGermany Ein klassisches HI am Ortsrand
Leicht zu finden an der Hautstraße jedoch etwas ausserhalb des Ortes. Netter Pool. Die Organisation lässt jedoch zu wünschen übrig. Unser reserviertes Zimmer wurde falsch vergeben (Namensverwechslung) und auch die Rechnungsstellung war nicht korrekt. Wir landeten erst statt in einer (gebuchten) Suite in einem normen Zimmer mit 1 Bett und nach Beschwerde in einem normalen Zimmer (ohne Kühlschrank) mit 2 Queen-Size Betten. Auch die nun nachgeschickt Rechnung war nicht so wie vor Ort besprochen - vor Ort war gar keine Rechnung zu bekommen.
August 9, 2013
Rated 5.0 out of 5.0 by yedi Great Place to Stay in Moab
We had a room with two queen beds and a sofa sleeper. Worked great for our family with 4 kids. We had a newer room off the back of the hotel. Had a mini frig and microwave.
Pool was new and very nice with a water fall and two hot tubes
Location was great for checking out Arches and Canyonland National Parks and very close to Moab to check out the shops there.
August 8, 2013
Rated 5.0 out of 5.0 by FrequentMoabTraveler Holiday is usually good
Comfortable like most holiday inn's. I liked their beds here, they were comfortable.
August 5, 2013
Rated 5.0 out of 5.0 by MarylandTraveler Very Nice and comfortable Stay
The hotel room was new, nice, clean, and the beds were very comfortable. Breakfast had a large variety of hot and cold dishes, pastries, and fruit. The front desk staff was always pleasant and helpful. The hotel was easy to access off the main street (Hwy 191) going into Moab and was just after you crossed the Colorado River.
August 5, 2013
Rated 2.0 out of 5.0 by PeterGermany Reservierung ist verlorengegangen
Unserer Reservierung ( 2 Q Bed Suite) wurde verwechselt und an eine andere Person vergeben. Das Chaos vergrösserte sich noch als wir nach einem Tag (statt der gebuchten drei Tage) sozusagen "Zwangsausgecheckt" wurden, was wir nur zufällig bemerkten, da Mittags die Hotelkarten nicht mehr funktionierten.
Eine vernünftige Rechnung konnte bei der Abreise auch nicht gefertigt werden. Heute wurde nun eine Rechnung via Mail nachgeschickt. Statt des versprochenen Discounts findet sich hier der Normalpreis und wie es scheint auch für die Suite, die wir gar nicht hatten.
Hotel wird noch immer Umgebaut - teilweise Baugeruch.
August 4, 2013
Rated 3.0 out of 5.0 by Omax4 Concerns with Room Description
Our beds were comfortable and the room was clean with a nicely designed bathroom.
Upon making reservations I was told that only suites were left which had the for two queen beds we requested. My son and I needed a room, so I reserved it even though is was significantly more than a "standard" room. I was surprised in seeing our room that it was not really a suite, but a room just slightly longer than the "standard" room with usual bedroom furniture but with a couch and second desk area in what I guess was the "living portion" of the suite. It was a disappointment to me since it had been described as a suite; and one on which I had spent more. I consider a suite to be at least two rooms and bath - a separate room for the beds and another room for daily living where the couch and desk furntiure would be housed. Frankly we have been in several other Holiday Inn Express locations where a suite was defined as two rooms and a bath. Was a surprise and an expensive one. I was disappointed.
Breakkfast has been the same for many years! It is time to toss in a change I think.
August 2, 2013
Rated 5.0 out of 5.0 by Creativelady Just Like New!
I normally don't write reviews, but I think this particular hotel needed to get its ratings up. The renovation is done and the hotel and pool look great! We stayed in a brand new room that looked perfect. I worked out while there and can say it was my favorite fitness room out of all the Holiday Inns I've stayed at. The breakfast was what you except-delicious! All the staff were friendly. The only complaint we had was the towels provided at the pool were small. Great place to stay!
August 2, 2013
Rated 4.0 out of 5.0 by ColoradoMike Great room renovation
We stayed in a recently renovated room. It was outstanding. We have three kids (14, 12, 10), so the pool was a necessity...and it was great. This is an outstanding hotel choice if you are staying in the Moab area.
August 1, 2013
Rated 4.0 out of 5.0 by trinitrofenol 2nd on the way
bit at end of moab, but scenery is great and access to parks the closest. easy to find, :)
August 1, 2013
Rated 4.0 out of 5.0 by Witch39 Great Location
We enjoyed our stay here--room was comfortable and clean. Location for visiting The Arches is excellent. Staff very friendly and helpful.
July 25, 2013
Rated 5.0 out of 5.0 by Ricky1963 Excellent Renovation going on here
We had a very nice stay at the Holiday Inn Express in Moab, Utah. It was wonderful to stay in one of their newly renovated guest rooms. The new pool and hot tubs were an added bonus. Breakfast was good with a wide selection of food items. Loved the cinnamon rolls. The lady who checked me into the hotel was especially nice. She even thanked me for being a platinum level IHG Rewards member. Okay, the room rates are high at the Holiday Inn Express, however, almost every decent lodging property in Moab is overpriced. It is all about location being close to the national parks. I highly recommend the Holiday Inn Moab and would choose to stay here again.
July 24, 2013
Rated 5.0 out of 5.0 by Rolo45 Comfortable bed and friendly staff.
We enjoyed our recent stay at the Holiday Inn Express in Moab. Very clean hotel with a great outdoor swimming pool. The staff was very friendly and accommodating. We also enjoyed the complimentary breakfast in a very nice large room.
The hotel does not have a restaurant so unless you plan to drive to one, you might want to pick up food to bring back to the hotel.
We noticed many people who did that and we did as well our second night there.
July 23, 2013
Rated 5.0 out of 5.0 by Johnsona One of my favorite HIexp properties
Staff are great and accommodating, especially the main stay who works many hours, I think Wanda(?). Easy going place in a great location.. Very well maintained and being added on to...,nice breakfast staff... One of the best at which I have stayed over the last 1.5 years...ERBb
July 20, 2013
Rated 5.0 out of 5.0 by Wsc14 Great stay
Perfect stay other than the pool was under repair. But we knew this before hand.
Ladies behind the front desk were awesome.
July 11, 2013
Rated 2.0 out of 5.0 by David1967 The Room...Not Great
We usually feel confident staying at a Holiday Inn, so we didn't mind paying a little higher price. However, our experience at the Holiday Inn in Moab was not worth the very high price. Our room was very outdated; the plugs in bathroom were crooked, the air conditioner was loud and did not come on consistently and the walls were so thin my neighbor's tv kept me up half of the night. They only plus side to this hotel was the location to Arches.
July 9, 2013
Rated 2.0 out of 5.0 by Maxy52 Disappointed
Having currently stayed in 7 HIE hotels so far this trip, we were completely disappointed with this hotel. Firstly when we booked the hotel it stated that the pool would be finished beg of June. Well end of June and it isnt. With temps in the 110's after being outside all day, what you most wanted was that dip in the pool. If I had known before we arrived I would have changed my booking. Secondly the hotel is still having renovations inside and was messy with workmen all over the place, hardly a relaxing atmosphere and lastly the staff need some serious training in customer service. The hair dryer in my room was broken, which I didnt find out until early morning following my shower, when I spoke to staff at reception I was told, I would have to wait until the maintenance guys came to work later that day to get it fixed, I was told I couldnt use a spare room to dry my hair, and that they didnt have any spare hairdryers, so basically, tough!!, not what I expect from HIE chain. the hotel is situated close to local attractions, and was on the whole clean and tidy with a good choice of breakfast. Shame about the problems, it should be better.
July 1, 2013
Rated 5.0 out of 5.0 by suzy66 Great service and staff!
The entire staff couldn't have been better!Friendly, helpful and courteous. Great food and room...which was always kept clean! Wonderful experience!
June 25, 2013
Rated 3.0 out of 5.0 by taximom23 Very nice room and great service..BUT under construction
Once they finish it will be a great place but currently the building is under construction. Pool is not in service and we were not told in advance.
Our room was great and the staff were great.
For the price we should have been warned about the construction and lack of a pool...it was not worth the price with those two conditions.
June 24, 2013
Rated 2.0 out of 5.0 by AnnandRich Expensive with no microwave or refrigerator
Big disappointment. Would have liked a refrigerator and microwave, as requested when I booked the room.
June 22, 2013
Rated 2.0 out of 5.0 by gnh4 Under Construction
Just completed an 11 day trip, thru 10 states where we stayed in HI Express all but a couple of nights.
The Moab HI Express was the only property that was a disappointment.
The rest of the properties were consistent with what we expect from the HI Express brand.
Moab is currently under significant construction / renovation that could take another couple of months to complete.
In my opinion, the HI Express website should have told us the property was being renovated.
The value received was not close to the price we were charged.
Eventually it could be a nice property, but today, the value received is not close to the price being charged.
June 18, 2013
Rated 3.0 out of 5.0 by katz123 Adequate but Not Great
In spite of construction going on, we were satisfied with the hotel overall. It would have been nice to have a fridge in the room for cold drinks, especially since it was 100 degrees outside during our stay. We've stayed in many Holiday Inn Express hotels all across the country and this was the FIRST time ever we haven't had a fridge in the room. Also, there was only one luggage stand and no place to set our other suitcase. We used the ironing board for that - otherwise it would have been on the floor. Considering the price, HIE should do better. We did appreciate the friendly, helpful staff.
June 17, 2013
Rated 2.0 out of 5.0 by Marc48 Lack of Fair Notice; Corporate Won't Let Us
I did not have what I have come to typically expect of HIE, at this Holiday Inn Express. Parking was abysmal; construction going on but no notice; had to haul luggage in and out through front door only; reservations page of rooms was in error but I was expected to understand the confusing listing of rooms; didn't get what I was advised I would get but nothing done except to say "it was confusing" and "Corporate won't let us" mention the construction -- although it is supposedly in some area marked "Announcements." I know I always go directly to any announcements (if I even see such a listing) -- NOT. I am seriously considering just throwing away my over 32,000 points (in 6 months), and begin with a different "rewards/points" program.with a different group of hotels. I have serious doubts this will make it to publication, but there are sites out there which will not refuse to publish this because it isn't a glowing review.
June 15, 2013
Rated 3.0 out of 5.0 by Hotrolls Overpriced
I am sorry to say that this is the first time for me to have to write a review but I found this motel overpriced. Seeing that the pool and spa were unavailable due to remodeling which we didn't realize when we booked, I believe the price should have reflected this for those customers. After a long day in the car, we were looking to relax at the pool and spa. Also, comparing other motels along the way for the price we even had a refrigerator in the room at lesser priced motels. For a Holiday Inn express with an unavailable pool and spa at the present time it was definitely way overpriced.
June 14, 2013