Rated 3.7 out of 5 by 156
Rated 4.0 out of 5.0 by Samuel MC Good value and near to airport
Excellent value as I stayed in a family room with two kids. Staff were helpful and managed to checked us in at 10am as we arrived on early morning. A small improvement on the firmness of pillows can help to provide better sleep.
July 19, 2014
Rated 3.0 out of 5.0 by Ofeer An average Hotel
WE had 2 rooms.It took us a long time to find the hotel with the G.P.S lots of people don't even know where it is.The rooms were small and the towels were filthy and thin. When we phoned the reception they did not even answer,my wife went to complain there was a lady with red hair that was very angery and did nothing to get us clean towels.Then my wife asked her if we could be woken up the next morning she said we should use the T.V. WE tried but it just did not work in both rooms!!!! So we left the next morning very upset . it's never ever happened to us in your Hotels. We are always very pleased with every Hotel we arrive at. So next time we shall not come there. The beds were not comfortabel too.
July 19, 2014
Rated 1.0 out of 5.0 by Luke100 Don't stay in Summer and bring food with you
I planned to stay here for 3 nights, but moved to another hotel after the first night. The air conditioning in the building can't cope with Summer heat. It was cooler outside than in, I was sweating during the night, and it was worse during the day. I slept with the window open and moved the bed closer to the window.
I also arrived late at night and the only food in the place is one vending machine which had 2 products left in it - potato chips and a snack bar and there are no shops nearby - this property is very isolated.
Staff didn't care - blank faces and..... 'next'.
I've stayed at over 100's IHG properties everywhere in the world with little or no problems. This is the first time I've left a hotel early and the first time I've been 'motivated' to write a (negative) review.
July 18, 2014
Rated 5.0 out of 5.0 by ckyao 交通便捷，离机场近
July 16, 2014
Rated 3.0 out of 5.0 by can2014 Recommendable if the aircon works and toilet floor clean
Excellent staff service and breakfast.
Unfortunately, first night was so hot and was using a paper fan to be able to sleep. second night, the aircon was fixed however, the ceiling near the vent of the zircon was leaking with water, hence, damaged the ceiling.
The aircon must have been a one-off issue and clients must have complained so it was fixed. We saw a number of rooms with open windows, hence, it must not be only our room that wasn't hot.
July 13, 2014
Rated 3.0 out of 5.0 by Michael2727 Great AC; Terrible Shower
Over the past 6 weeks while visiting Germany we have stayed in 4 Holiday Inn Expresses: in Munich, Heidelberg, Baden Baden and the last stay at the Frankfurt Airport. We found the first three to be exceptional, but, unfortunately, the Holiday Inn Express in Frankfurt fell short of our expectations. First, there was no restaurant on site for evening meals (strange for an airport hotel) and the only two restaurants were across a very busy highway and not very good. Second, unlike the first three Holiday Inns, the shower only had a curtain (the others had an actually door) and as a result the bathroom floor practically flooded when we showered. Third, the bathroom was not very clean and the bath towels were paper thin,rough and grey in color. At first I thought there was a problem with the water not being clear, but the sheets on the bed were pristine white.
On the positive side, the staff was very friendly and the air conditioning worked well. The bed was comfortable and the bed sheets were clean.The breakfast was also good (although the coffee was not as good as that at the first 3 Holiday Inns).
July 11, 2014
Rated 4.0 out of 5.0 by stablegirl Clean but tiny rooms
Nice place for one night of sleep, it was a tiny room with two single beds.
July 8, 2014
Rated 4.0 out of 5.0 by bigwood81 Some small improvements
This stay was pretty much an overnight stay for personal travel. Check-in was easy. No small store was available for quick needs like toothpaste, razors, or other toiletries items were available. Recommend fluffier pillows. The free wi-fi service did not work and the free computer in the lobby area moved extremely slow. The bed was comfortable. The temperature in the room was good too. The breakfast was good. Check-out was easy.
July 8, 2014