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Rated 3.8 out of 5 by 411 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Express @ Frankfurt airport Always enjoy my stay at this hotel. Clean, efficient and convenient to airport. September 3, 2015
Rated 3.0 out of 5.0 by Ok but shuttle bus needs improvement We arrived in Frankfurt airport in the morning after a very long and tiring journey. We needed to get to the hotel as quickly as possible to sleep before continuing our journey. The booking papers showed the shuttle bus stop could be found at one gate but due to construction work in the airport, the shuttle stop had been moved. When we finally found the shuttle stop we waited for half hour before calling the hotel. We were told the bus would come within 15 mins. We waited another 25 mins before we called the hotel again just to be told that the bus would arrive in 30 mins. I wish we had just taken a taxi right away. The room had a good size for our party. Unfortunately another party further down the hall were very noisy, running from room to room. I am surprised house keeping did not address it as they were working in the same area. The parking option at the hotel is very convenient. September 2, 2015
Rated 2.0 out of 5.0 by Worst Holiday Inn Experience I ever had First off My air conditioning unit didn't work. There were stains all over the carpets and curtains and the room had a TERRIBLE stench to it. When I had checked in my plan was to stay 3 night then go to the airport that following Monday and the guy who had checked me in had asked me what time I needed a cab to be there to take me to the airport. I told him I had to be to the airport on Monday at 5 am. So the first night I had slept there and my phone rang for numerous times at 4 am. I ignored it because I didn't sleep for over 24 hours but the phone kept ringing for about a minute every 5 minutes! So finally at 430 I had picked it up and they said my cab was there, I had told the guy I am checked in until MONDAY but he said "Well your cab is here" I always put my "Shhhh" sign up because I don't like to be bothered while I'm at the hotel but the guy who was cleaning at 8 in the morning decided it was still okay to come in my room, without knocking. Well, he knocked while opening the door and I was laying on my bed in my underwear and bra (That was really uncomfortable for me) I decided that was the cut off for my stay there. I decided to cancel the rest of my stay there and go stay at a different hotel at the airport. So I decided to catch the Shuttle to the airport that the hotel provides and the driver WAS TEXTING AND DRIVING ON THE HIGHWAY!!!!!! Pretty much telling me "Screw your life." from Holiday Inn. I had emailed Holiday Inn a picture of him texting and driving and had told them about my experience. I got an apology and some points. But next time I go to Germany I will not be staying with Holiday Inn. I stay with them very frequent and that was the only time I ever had an issue!! September 1, 2015
Rated 5.0 out of 5.0 by ideal stop over everything you would want for a short stop over hotel September 1, 2015
Rated 2.0 out of 5.0 by 4th floor cigarette stench The fourth floor was a smoking floor just three months ago. I was told this at check-out when I mentioned both rooms I was given on the 4th floor smelled bad of old smokers. The one elevator even has the smoking floor sign still on it. After leaving the first room I was assigned immediately and asking for another, they still gave me one just down the hall from the 1st stinky room. It wasn't as bad but when the air conditioning stopped, the stench crept out. They should know they just can't spray perfume or Fabreeze on the room to get the stink out. They need to remodel and repaint the rooms before given them out to guest with a sense of smell. August 31, 2015
Rated 5.0 out of 5.0 by VERY PLEASANT STAY. WE HAVE STAYED AT THIS HOTEL MANY TIMES AND FEEL RIGHT AT HOME. THE RESTAURANT DOWN THE ROAD IS VERY CONVENIENT FOR DINNER AFTER A SHORT WALK. August 30, 2015
Rated 5.0 out of 5.0 by Excellent mid journey break I drive to Austria each year to play golf and I stop overnight here each time. It's about half way. Despite being near Frankfurt Airport, I never hear any aircraft noise and always sleep well. My check in was quick and friendly. My room was on the top floor in the "members" section. The room was clean and comfortable. Breakfast was very good with a wide choice although mostly cold buffet, as is the norm in Europe. Cereals, breads, cheeses, various meats fresh fruit etc. Coffee was delicious. Overall a great way to break a long journey from England to Austria. I shall be staying again in 7 days time on my way back to the UK. August 30, 2015
  • 2015-09-04T11:23:47.731-05:00
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