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Rated 3.8 out of 5 by 365 reviewers.
Rated 3.0 out of 5.0 by Should not be considered as an Airport Hotel They should not be considered an airport hotel as they have a charge of five euro per person for transportation to and from the airport. True airport hotels offer free rides so as to induce customers to reside in their accommodations. Had I known of this add-on charge I would have considered other options in the area. No restaurant in hotel. Only option was a three minute walk across the road to a smallish restaurant at a Camp Ground. This was not all that bad as food was good and price acceptable. However if you did not get there early there was no immediate seating and “regulars” did not leave there tables . If it rained you were going to get very wet on the walk. On the other hand the personnel were very personable and helpful. The room was clean and comfortable. Drop the transportation charge. Advise customers of lack of eating options. June 30, 2015
Rated 3.0 out of 5.0 by long wait for shuttle but good breakfast! The airport shuttle waiting time was 45 min. and the carpet in the 3.rd floor were badly worn and loose. The rooms and the TV were kind of small for a IHG Rewards Club member room. There is not to much around the hotel. The breakfast was good and fresh and the shuttle in the morning was on time. June 30, 2015
Rated 3.0 out of 5.0 by Good Hotel with a competitive price Excellent located very close to the Airport; Personnel Staff were very friendly. The price was very competitive also. Thank You. June 30, 2015
Rated 2.0 out of 5.0 by Hotel renovierungsbedürftig freundliches Personal, abgewohnte Ausstattung und schlechte Reinigung. Ich hatte keinen Wasserkocher, Telefon war kaputt, Tassen beim Wasserkocher waren dreckig. Die Betten waren komfortabel, aber die Fenster waren nicht schalldicht und die Autobahn ist direkt vor dem Hotel. Auch bei geschlossenem Fenster hat man das Gefühl das Fenster ist offen. June 30, 2015
Rated 1.0 out of 5.0 by Need improvements One of two elevators were out of order. and the hallway carpet worn out. The bathroom sink was very slow to drain. We called the front desk twice but no one came until check-out. The breakfast room was under staffed. It was very busy with tourists and appears to be fully booked. The property needs more staff to properly serve the guests and keep it in a good shape. June 29, 2015
Rated 2.0 out of 5.0 by Schade... Zweiter Besuch im HI Express Mörfelden. Der erste war sehr angenehem aber mit eigenem Auto. Diesmal auf den shuttle angewiesen. Die telefonisch bestätigte Abfahrt am Flughafen war dann leider doch erst 30 Minuten später. Mit Kindern ein unnötiges Theater, eine halbe Stunde an der Straße zu stehen und zu warten... Am Hotel angekommen hieß es, dass alle morgendlichen Shuttle schon voll wären, außer dem um 06.30 Uhr. Dann wären wir etwa 4 Stunden zu früh am Flughafen gewesen. Taxi mussten wir aus eigener Tasche bezahlen! Kenne ich so nicht von anderen Hotels in der Umgebung! Für mich das letzte mal... Zimmer diesmal super warm und lüften zur Hauptstraße aus Lärmgründen nicht möglich. Frühstück in Ordnung, aber dank asiatischer Busgruppe auch eine unnötige Erfahrung. Fazit: Freundliches Personal, aber trotzdem für uns nicht mehr die erste Wahl... June 27, 2015
Rated 1.0 out of 5.0 by Wet carpet and smelly room Check in was easy and friendly service. Went downhill from there. With only one usable elevator - the other was out of service but no one there working on it - there were too many rooms to be serviced with only one. Traveling with 81 year old mother who had to walk 4 flights of stairs to get down to breakfast and we had to carry luggage from 2 weeks travel for 4 people up and downstairs. Wet carpet and smelly room - who wants to take off their shoes to have their socks soak up the water/toilet/? from the carpet. No adjustment to bill. Not acceptable in any way. June 26, 2015
Rated 4.0 out of 5.0 by Danke an den Service Den Aufenthalt im Hotel möchte ich als guten Standard bezeichnen, nichts missfiel, nichts war besonders. Die Ankündigung einer Renovierung kann ich schon nachvollziehen. Hervorheben möchte ich aber den exzellenten Service von Herrn Kasdaoui, der sich hervorragend um die Rücksendung vergessener Gegenstände gekümmert hat. Nochmals einen herzlichen Dank. June 26, 2015
  • 2015-07-03T10:18:30.763-05:00
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