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Rated 4.5 out of 5 by 93 reviewers.
Rated 4.0 out of 5.0 by Great Service The staff was very friendly and attentive. the room was comfortable but the noise outside the room late one night was excessive. Breakfast choices were good. October 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. We enjoyed our stay recently and found the front desk staff extremely friendly, the room was comfortable and clean, the bed was especially comfortable. October 13, 2014
Rated 4.0 out of 5.0 by Need Better Breakfast Selection Would like to see a better selection of breakfast food: eg more fruit, egge selextions. October 13, 2014
Rated 5.0 out of 5.0 by Hard to find entrance The road leading to the entrance is not marked clearly and hotel entrance signs are not near this so it is difficult to find. There was some trash around the base of the bed. October 13, 2014
Rated 5.0 out of 5.0 by Very clean room My room was very clean. I have been in other hotels that were not. The room was quiet. The TV had Direct TV service, so there were plenty of channels. Bathroom was well lit. I will stay here on my next trip. October 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service It was a great experience at this hotel and I would recommend it to anyone. October 9, 2014
Rated 2.0 out of 5.0 by Disappointed We have stayed at this particular HIE two-four times a year, while visiting family in the area, since the hotel opened. While recognizing that HIE is not a luxury hotel chain, certain standards of room cleanliness are expected. The surfaces in our room had a layer of dust on them when we checked in - and this dust remained for our entire stay. The TV screen was smeared and dirty also. The bathroom was clean and neat. However, on Saturday, Oct. 4th, neither our room nor the rooms occupied by other family members in our party were cleaned - and we were out of the hotel from 10:00 am until 3:00 pm and had indicated that the rooms were available for cleaning by removing the "do not disturb" tag from the door lock. At approximately 4:00 pm. I emptied the trash from our room and gathered up the used towels and delivered these to the housekeeping staff member who was working on other rooms on the floor. I expressed my disappointment in the service, and requested and received clean towels and replacement trash can liners. This is NOT the service we expect when paying for a hotel room! I mentioned this complaint to the desk staff when checking out on Sunday morning, and received an apology and an excuse that the hotel was full and the housekeeping staff were kept very busy - which should not be a guest's problem. We were VERY disappointed in our stay at HIE Center Township on this occasion. October 9, 2014
Rated 4.0 out of 5.0 by Wedding party stay The staff was very good, polite and was helpful in giving suggestions to eat dinner. room cleaning staff was attentive and were very polite. Hot tub was not operable at visit, this was told as soon as we checked in. a/c unit worked well-liked the thermostat type. Breakfest still needs some work. eggs were crusty and most of the hot foods were tempid at best. cin. rolls were the best thing there. overall a solid 8 out of 10-would stay again if needed September 30, 2014
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