Rated 4.6 out of 5 by 83
Rated 3.0 out of 5.0 by loriann9698 Surprise in lack of customer service
have always recommended this hotel for incoming family and friends and never had a problem. This last stay (of my Dad's) was terrible. Rude staff and management and unauthorized charges to boot!
June 6, 2014
Rated 5.0 out of 5.0 by USCG (RET 90) SUPERB WEDDING GUEST GATHERING
Many of out of town guests attending a wedding stayed at this Holiday Inn. In addition to the obvious discussions regarding the wedding activities, all guests in our party were extremely complimentary in our collective impressions and assessment of our accommodations - and believe me, it was hard to reach a consensus on anything else ! Bravo Zulu HI. (that's nautical-speak for Good Job)
June 2, 2014
Rated 5.0 out of 5.0 by Ms.Golfer Spacious Room
Friendly Staff...Good breakfast variety...Good size room with comfortable bed. Clean
May 30, 2014
Rated 3.0 out of 5.0 by judi3850 Staff is friendly - especially Brandy in the breakfast area, and a wonderful lady in the second building who worked on the first day we were there
Disappointed the first night we had to kill bugs in the bathroom. Also, the shower got the floor all wet, until we figured out how to work things. I almost slipped and fell on the wet floor. I felt sorry for housekeeping, as the towels were soaking wet - but we did get the floor wiped up for them.
Brandy in the breakfast area was WONDERFUL!!!!! She tells it like it is (with the construction workers), and is most gracious to the guests. One day I had some of the cereal come out of the dispenser and go outside of the bowl. I apologized to her, and she said no problem, and cleaned it right up! I am used to cleaning up after myself (and others!). She told us of a home for sale, and was helpful in other ways. She was the bright spot of the day.
The first morning as I was walking out of the building, I spoke to the lady doing the laundry - she was a lovely, pleasant person (and I am saying her color only to help you identify her - she was Black). She was cheerful, helpful, wished me a Blessed Day, and I had a wonderful, pleasant conversation with her that made my day!!!!! Many times throughout that day when things were tense, I thought of her, and I brightened up - so, you see, a person can make or break your day - I only wished I had her name to identify her better to you!
May 27, 2014
Rated 4.0 out of 5.0 by GAreneck Good choice / Bad internet
This hotel is a good choice for the dollar.
My room was in an separate building, but the weather was great.
Staff really went out of their way to help.
The downside is the internet. Less than 6000Mbps internet speed. If you are a business traveler, and rely on the internet, bring a hot spot.
May 27, 2014
Rated 5.0 out of 5.0 by Happyguy2 Great staff!
Moncks Corner South Carolina Holiday Inn was a very nice hotel. My wife and I lodged here for a wedding and discovered this location is great for visiting several interesting places. Mepkin Abby, Cypress Gardens and Old Canal State Park are close. The staff was very helpful with information and directions. I will give this one an A+.
May 7, 2014
Rated 5.0 out of 5.0 by Russ948 Very good Service
The hotel was very clean and the staff were professional. The breakfast had plenty or warm food and many choices even if you came in at the last minute.
April 17, 2014
Rated 4.0 out of 5.0 by Freedom14 Nice staff
I stayed 3 nights at this property. The staff was very nice, breakfast was great. The room was very clean but a little out dated and in need of minor repairs. Even though the room was a non-smoking room, the smell of cigarette smoke from the 2nd floor was overwhelming. I later found out there is another part of the property that offered all non-smoking rooms. Overall, I would stay at this property again.
April 10, 2014
Rated 4.0 out of 5.0 by Camh1 Comfortable & Convenient
Very convenient location to Santee Cooper where I was working for the days I was at the HIE. Reasonable selection of restaurants within 1-2 miles. Room and bath were sparkling clean and very quiet. Staff was very friendly and helpful. Only negative was the blackout curtains are not quite long enough to keep light from outside floods out. Otherwise, nice job. Will stay here again should I be back in the area.
Platinum Elite - on the road every week.
March 9, 2014
Rated 5.0 out of 5.0 by jeepguy350 Business trip
Nice place to stay, nice people, helpful staff. Will return on my next trip in the area
March 3, 2014
Rated 4.0 out of 5.0 by Robert_5012 Good Location
I was there for one night, but the location was great and the area was very quite. I truly enjoyed my stay and would stay there again.
February 13, 2014
Rated 5.0 out of 5.0 by Handsome Harry Meet all our requirements!
We needed adjoining rooms with different bed options and they met this need. Breakfast choices were good and staff there was very friendly. Very clean. Close enough to Charleston to avoid the downtown prices and still get back after dinner to relax.
January 25, 2014
Rated 5.0 out of 5.0 by Coastie73 Great, As Always!
I have stayed here a few times over the last few years. The first time was when I was stationed in Charleston with the Coast Guard and I was exploring the area... more recently was right after Christmas 2013. I have always had a great experience! The staff is super friendly and always helpful. The rooms are clean, and breakfast is good! My fiance raved about thebeds being so comfortable and although he has severe back problems, he woke up in much less pain due to the comfort of your beds.
Thank you for the great experience as always!!
January 9, 2014
Rated 5.0 out of 5.0 by WattsBar Holiday Visit
We were originally assigned to a different room and after one night were moved (toilet would not stop running). The second room had also been updated with a newer heater and made hardly any noise.
They are always so friendly here and you feel like you are part of a family not a guest. Thank you for taking care of us in a timely manner.
January 1, 2014
Rated 5.0 out of 5.0 friendly pre christmas stay
friendly pre christmas stay. we arrived after a long drive.
December 30, 2013
Rated 4.0 out of 5.0 by Bartley357 Moncks Corner
I have stayed at this hotel a total of 4 times in the past couple of years and I usually have a good experience. This stay was a good experience, but the only problem was that the gentleman at the desk could not find our group code until another staff member was on site. Better identification in the internal system of a group staying at the hotel may be a suggestion to prevent this situation, It was a good thing I had been here before and knew that this was not the nature of the staff otherwise I may have taken my business elsewhere. Overall it was a good stay and the staff was friendly and welcomed the livelihood of my brethren traveling so far north as Pennsylvania.
December 5, 2013
Rated 4.0 out of 5.0 by arichard Only one issue.....
Our room was not cleaned on Thanksgiving day. I called the front desk to make them aware of this issue and the lady at the front desk said "they let the housekeeping staff have the day off". I was not aware of this policy nor did we receive a discount for there not being any housekeeping services for that day. The lady at the front desk offered to bring towels to our room, but that was it. Other than that our stay was good.
December 3, 2013
Rated 5.0 out of 5.0 by Joshua528 Great Value
The rooms are comfortable and clean and the staff is friendly and attentive. Great value!
November 27, 2013
Rated 2.0 out of 5.0 by Visitor987589 Updates needed & smoke smell
This hotel is in major need of updates. Also, my room was a non-smoking room and smelled fine; however, the hallway absolutely STUNK of cigarette smoke. The toilet in my room did not flush very well. The water pressure was good though!
November 18, 2013
Rated 5.0 out of 5.0 great service
outstanding service and rooms was great. Hotel was very clean
November 6, 2013
Rated 1.0 out of 5.0 by JPinson3288 Go Somewhere Else
I am a platinum priority club member who stays in Holiday Inns (IHG) hotels in excess of 100 times per year. This is the very first time that I have rated a hotel, but you need to know about this one.
Incredibly dirty, fleas everywhere not well maintained at all.
If given the choice, stay somewhere else or if need be - stay in your car.
I usually have a great experience at the Holiday Inn (IHG) hotels, but this one was pathetic.
October 28, 2013
Rated 5.0 out of 5.0 by Lbroom910 Wonderful and Accomodating Stafff and Comfortable Rooms
My family stayed at this Hotel for our daughter's wedding. The staff, from the time we booked to the time we checked out, were extremely helpful and accommodating. They made us and our guest for the wedding feel very welcome in their establishment. The rooms were very clean and I haven't sleep so well as I did on the bed that was in our room. Breakfast each morning had a variety of items to choose from and great coffee!!
I would highly recommend staying at this Hotel for business, fun, or family gatherings
October 23, 2013
Rated 5.0 out of 5.0 by Fabouls21 Most Freindly Staff and Great Breakfast
Great place to get away, within close driving distance to Charleston.
October 23, 2013
Rated 5.0 out of 5.0 by william1953 Awesome
I stay here every 3 months for a night or two and have always found this place to be pleasant, charming and very clean. Thanks for the good nights.
October 20, 2013
Rated 5.0 out of 5.0 by susan0407 GREAT experience! We'll be back!
We were so impressed with this hotel ! Front desk staff were very friendly and helpful, the room was very large, clean and comfortable. The full breakfast bar was the best I've ever seen in many states/hotels.
We will return since we have family in the area.
I wish all of our hotel stays were like this one.
September 20, 2013
Rated 4.0 out of 5.0 by LoriRN Pleasant Stay
We were in the area to visit family, so didn't spend a lot of extra time at the facility, but found it to be nice and fully met our needs. Staff friendly, breakfast good, cinnamon rolls wonderful! Such a pleasant change from dried out pastries at many hotels with similar breakfasts. Will stay with you again on our next trip.
September 6, 2013
Rated 4.0 out of 5.0 by DCHB Monchs corner
Hotel has two buildings without covered walkway to connect
September 1, 2013
Rated 5.0 out of 5.0 by Bupp very nice, comfortable,nice service, good price.
The staff was great, rooms clean and comfortable. Good breakfast and reasonable price. We enjoyed the six days that we stayed.
August 31, 2013
Rated 5.0 out of 5.0 by NandJ Very enjoyable!
We really enjoyed our stay of one night at this location. The room was really superior in decoration, comfort and cleanliness. We also appreciated the variety of food at breakfast, both hot and cold foods. There was cranberry juice which I appreciated and cannot usually find at hotel breakfasts. Overall we recommend and will stay again when in the area.
August 29, 2013
Rated 5.0 out of 5.0 by DottieG The Best Place in the Area to Stay
Holiday Inn Express is the best hotel to stay in the St. Stephen-Moncks Corner area. The staff is friendly, courteous, professional and helpful. Breakfast is available in a clean and inviting area. There is always plenty to choose from to eat and the food is always ready and hot. The rooms, the buildings and the grounds are very well kept. I stay here several times a year and always look forward to coming back to the clean and relaxing atmosphere. In the past I've stayed at other hotels in the area and they don't measure up to Holiday Inn Express in Moncks Corner.
August 28, 2013