Rated 4.9 out of 5 by 117
Rated 5.0 out of 5.0 by Sully234 Family saddness easied by staff courtesy/kindness/helpfulness
Members of our family stayed at the Holiday Inn Express while attending the funeral services of a family member. During the same period of time a large group of adults and teenagers were in the hotel while attending a basketball competition. All of the hotel staff were attentive to our needs and comfort: the manager, desk staff on duty round the clock, housekeeping staff, dining area staff (especially Pat). This hotel is by far the best one in Monroe. All of our family agrees that we would stay here again and highly recommend it to all. The staff here make the corporation of Holiday Inn Express look very good. They set a high bar for other hotels to reach. Many thanks for all you did for our family.
March 17, 2015
Rated 5.0 out of 5.0 by james1975 Wonderful business trip
The hotel staff was very pleasant and helpful upon check-in. Enjoyed the stay, the beds were very comfortable and liked the option of having firm and soft pillows. I always came back after a day of work to a clean and great smelling room. I was able to relax here and would stay here again if I am in the area again.
March 17, 2015
Rated 5.0 out of 5.0 by Ken876 Best stay ever
Fantastic stay. Best hotel ever. Very new and they obviously took every travelers recommendation in to account. Option of soft and firm pillows that were labeled, more than comfortable bed, smelt clean, fantastic maid service, great staff that was very friendly, nice desk that moved to be able to use easier, very nice TV, head board reading lamps, clip for the curtains to keep the sun out, fastest internet I have ever used, tons of outlets!! although the price is a shade higher than other places it is 1000 times worth the cost.
March 12, 2015