Rated 4.5 out of 5 by 243
Rated 5.0 out of 5.0 by Girlwhotravels Great location
Good location for sight-seeing in Monterey. Hotel has character, friendly staff and is clean and comfortable.
March 27, 2015
Rated 5.0 out of 5.0 by Janmo75 Very enjoyable stay
Our stay was relaxing and enjoyable. The staff was friendly and helpful. Our room was lovely and very comfortable, no noise from outdoors and the view was enjoyable. The fact that we could walk all over Cannery Row and park our car without a charge was very much appreciated. The hotel had a very relaxing atmosphere and we will stay there again sometime in the future.
March 23, 2015
Rated 5.0 out of 5.0 by Sightseer Don Convenient, attractive, well-staffed and comfortable
This hotel offers everything necessary for a great visit to an outstandingly beautiful and interesting place. Parking is often a problem in Monterey and the Holiday Inn Express at Cannery Row has convenient free parking for guests.
March 19, 2015
Rated 4.0 out of 5.0 by Nielj nice stay
A little pricey and rooms were very dated. Poor selection for television entertainment and AC very noisy
March 18, 2015
Rated 5.0 out of 5.0 by pOoKy MaLiBoO Very nice stay
Finding the place wasn't bad at all. Looks small from the outside, but pretty big HIE. The room was decent and clean. Nothing cracked or broken. Comfortable stay with Cannery Row just a few yards away. Will definitely come back.
March 17, 2015
Rated 2.0 out of 5.0 by FlyoverGuy Desk clerk too busy watching boxing match, not helping guests
I stayed at this hotel a few years ago and it was a good value. The rooms are clean and the location is great.
I arrived about 7 PM on a Saturday and the man at the desk checked me in without any issues. I went to the room written on the cardboard sleeve and heard a scream when I tried to open the door. A woman was already in the room and she was not happy I was opening her door. I went back to the desk to ask why this happened. The number on the envelope and the key were encoded to her room. Apparently she had called before I arrived and the desk clerk mixed up the numbers when checking me in. He was much more interested in the boxing match on TV than getting guests in their correct rooms.
Stay elsewhere or don't depend on the staff to do their job correctly.
March 15, 2015
Rated 5.0 out of 5.0 by CHIA attendee Comfortable bedding experience
This hotel is a little hidden treasure right across from a magnificent 5 star hotel which leaves a lot to be desired in terms of customer service - I would have rather spend my whole stay at the HI Express but since it is such a small hotel it is hard to find more than 5 nights at a time.
March 13, 2015
Rated 5.0 out of 5.0 by Still Travelling Loved our stay!!!
We booked a room at this hotel as we were spending a night in Monterey. The room was extremely clean and the decorating was very well done. It was somewhat awkward to get to our room given the layout of the hotel but the service from the staff was excellent and we had all the help we needed with our luggage. Parking was excellent and when I needed some information later in the evening with a very minor health issue, the staff were quick to help and let me know where I could get some over the counter meds in the evening.
There was not only a great breakfast in the morning but also a nice little wine and cheese in the evening before we went out to dinner. I would recommend this hotel to anyone going to Monterey and would certainly stay there again!!
March 12, 2015