Rated 5.0 out of 5.0 by Anandk Close to everything
Excellent value for money. Close to the Cannery row and aquarium.
Clean comfortable rooms, WiFi.
Would not hesitate to stay here again.
June 9, 2013
Rated 4.0 out of 5.0 by Rockies Unique
The most different HI I have ever stayed at. Building really fit the area, not your typical Express. Minimal recognition for Platinum member but front desk staff was very good and pleasant. Asked for a king bed and said he would give it to us but charged the additional 60 per night.Close to Cannery Row and all kinds of activities. Enjoyed most of the places in the area. We had a ground floor unit and it was tough to sleep with heavy footed neighbors above. They did a very nice and quiet wine and cheese reception one night with a great wine tasting as well. Great staff!
May 25, 2013
Rated 3.0 out of 5.0 by Rockies Ok for location
Great location, close to a lot of things to do.. staff was very un-personable at check in. Did not off any upgrade, even being a Platinum member, didn't even recognize the fact. The best of the staff was the young men at Valet parking, very polite and personable. Close to activities and sightseeing and restaurants, but the front desk staff could use some customer service training. Breakfast is packed in the mornings and as anywhere in SF, parking of 45 a night is about right. Given th choice I will probably stay at another HI next trip.
May 25, 2013
Rated 5.0 out of 5.0 “Great location and walking distance to aquarium!”
Nice and clean hotel within walking distance to the aquarium and cannery row and free parking. The hot breakfast in the morning is really good and an extra nice bonus was the wine and cheese event in the hotel lobby.
May 22, 2013
Rated 5.0 out of 5.0 by JDeb Upgrade to Large Suite
We had booked a standard room with a king size bed. Upon check in we were given a small handicap room with a double bed. We went back to the desk clerk and mentioned that this wasn't the type room we were expecting on our 23rd wedding anniversary and he initially said that they were booked up and that was all that was available. After we left the desk, he checked with the Manager and they decided to upgrade us to "The Library" suite. What a great room! It was twice as big as the other rooms and included a large jacuzzi tub. We really enjoyed our stay and want to thank the management for upgrading our room.
May 22, 2013
Rated 2.0 out of 5.0 by acechem something hinky going on
nothing concrete but this place doesn't feel like the normal holiday inn, owners seem to be cutting corners at every opportunity. i would not stay here again, the only plus is the location and parking.
May 7, 2013
Rated 1.0 out of 5.0 by originalme8 Pointless to book ahead
I am a gold member with IHG and I stay in a lot of them for work. However, this was the first time I used them for vacation. I booked about 2 weeks ahead, I requested top floor and a king size bed.
We got the bottom floor, with a double bed and it was a room designed for the handicapped.
I asked the manager if there was anything he could do, and his response was "We are all booked up.
May 5, 2013
Rated 4.0 out of 5.0 by Larry51 Great location, helpful staff
This hotel is perfectly located within walking distance of the aquarium, and the wharf. The hotel staff is very helpful, and pleasant. The breakfast was OK with several items to choose from. We had no complaints. I especially liked the location. We walked everywhere. And the antique mall next door was a pleasant distraction. I would definitely stay there again. The parking is a little cramped, but adequate.
April 12, 2013