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Rated 4.5 out of 5 by 152 reviewers.
Rated 3.0 out of 5.0 by Elevator to nowhere! Room on the third floor? Take elevator to third floor, go down stairs, around two corners, back up stairs to room. Location location! September 13, 2014
Rated 5.0 out of 5.0 by great hotel our family are well pleased to find this very friendly, quiet environment, nice and clean place to stay. super fast check-in September 3, 2014
Rated 5.0 out of 5.0 by Comfortable and well placed for a vacation My total experience was outstanding here. The front desk clerk Sanjay and his assistant were helpful over and above my expectations. They helped with the luggage to our rooms and also made my room accommodations much more helpful to me and my wife's special needs due to the layout of the property that wasn't made aware to me at booking. I highly recommend this place for a stay at Cannery Row in Monterey, Ca. September 3, 2014
Rated 2.0 out of 5.0 by Don't eat the complimentary breakfast! There is always a line waiting for the food because it come out real slow as if they are controlling it. The table is not cleaned, there are two at most servers, most of the time, they are not seen, The food is IHG standard food except the yogurt is horrible, the OJ are either too thick or too thin, the pancake machine was at another location from the breakfast bar, it you are no aware of it, you will miss it. September 2, 2014
Rated 5.0 out of 5.0 by Can't wait to go back! We can't see any reason to stay anywhere else when in Monterey! Great location, comfortable room, very friendly staff and good breakfast. What else could you ask for the value? (: August 30, 2014
Rated 5.0 out of 5.0 by Great location This was our second stay at this property, will be returning again. Able to walk to so many places, the room was in excellent condition and the staff were very polite. The room we stayed in this time had a nice view and was well situated on the property. August 28, 2014
Rated 2.0 out of 5.0 by not up to the Holiday Inn Express standard-poor cust. svc. Motel lobby and room is clean, breakfast is adequate. Their pancake maker pales in comparison to the waffle maker at other Holiday Express Hotels. Had to find street parking, roof top cargo carrier on SUV that couldn't clear their garage entrance. Llate check in, about 7:15am coming the next morning after a long drive. We were denied late check out and had to be out by 1pm. I think 12noon was check out. I requested that housekeeping not disturb us so we could get at least 5 hr sleep. Front desk was agreeable. Come 11:25am housekeeping comes banging on the door. I called front desk. He said he'll take care of it. House-keeping came banging on the door a 2nd time. About 75 minutes later, I get a call from front desk asking if we will be checking out. I told them yes and it's not 1pm yet. I will not plan future stays at this establishment. August 25, 2014
Rated 5.0 out of 5.0 by Great Stay Nice location, within easy walking distance of the aquarium, restaurants, bars and shops. Comfortable room, clean, noise insulated. Excellent and tasty free breakfast included. Free parking, don't have to deal with valets. Highly recommended. We would happily stay here again on our next visit to Monterey. August 22, 2014
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