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Rated 4.5 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Fabulous hotel with great, friendly service! We stayed for two nights recently and thoroughly enjoyed our stay. The staff are super-friendly, the hotel is in a fantastic location close to Cannery Row & the Wharf and we felt valued as customers from check-in to check-out! Highly recommended!! July 3, 2014
Rated 5.0 out of 5.0 by Perfect vacation this is a great place to stay and be able to walk around. The aquarium is only a few blocks away and there are plenty of shops along the way. June 28, 2014
Rated 5.0 out of 5.0 by A good choice for leisure travel I visited Monterey for a convention (leisure) and found the hotel to be convenient. There are ample restaurants within walking distance, and a beautiful ocean trail. The hotel was clean, the staff was accommodating, and there was sufficient on-site parking. Overall, I would stay here again. The breakfast choices were limited, however, and became monotonous over the course of one week. June 26, 2014
Rated 5.0 out of 5.0 by Good Value Upon arrival it was not what we expected as it was older than the average building. But once inside we were surprised by the friendly staff and the condition of the hotel. It had undergone renovations and for a hotel that still has outdoor entry it was very nice. Certainly not the Ritz but for a great value for a few nights stay is it very good and the location is great for shopping. June 25, 2014
Rated 5.0 out of 5.0 by Excellent Hotel, Great Location We were able to park the car in the underground garage and walk to all the major attractions in the area. We will stay here again next time we are in Monterey. June 25, 2014
Rated 5.0 out of 5.0 by Great Overnight Stay. Stayed for an over-nighter after attending a wedding. Staff was friendly and courteous, room was immediately available. Only had coffee for breakfast, had we not had plans for breakfast elsewhere, would have stayed and sampled the great breakfast selection. Staff at Check-out was quick, friendly and efficient. June 19, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Monterey-Cannery Row We had an excellent experience at this hotel, which we stayed at for 6 nights. The cleaning staff work extremely hard to keep your room clean and tidy! Two front desk staff employees Alex and Sanjay are over the top in making your stay a wonderful experience. If you needed directions, explanations, or special needs, they did it with a big smile! The landscape around the hotel is spectacular, The underground parking is secure. Best of all you can walk to all your destinations in Cannery Row. The only criticism was the food available for breakfast. On the weekends it appeared some of the food was left over from Friday! Muffins were hard, bananas were overly ripe. We would stay here again, had a good nights sleep! June 18, 2014
Rated 5.0 out of 5.0 by Great Location. Nice room, good breakfast This is a hotel that has thought of most everything. A room safe that will fit a laptop, plenty of mirrors, ample plug locations for electronics, great lit make-up mirror and a small fridge. This hotel is also located across the street from the walking path that goes to the aquarium and the wharf. The staff was excellent! June 16, 2014
Rated 5.0 out of 5.0 by We'll be back! Excellent location in Monterey! The free trolley pick-up was right across the street to take us wherever we needed to go. Good location for excellent restaurants on Cannery Row. Close to the Aquarium and lovely walks along the shore. Miles of trails and bike paths nearby. Beautiful landscaping in the courtyard and outside. The wine and cheese reception was a plus! Can't wait to return. June 15, 2014
Rated 5.0 out of 5.0 by Great location at Cannery Row We've enjoyed a very comfortable stay at this hotel. Staff very helpful, the room was very good, breakfast was as expected and overall good value for money. The location is excellent for Cannery Row and only a 15 minute walk to Fishermans Wharf. All adds up to one satisfied UK customer! June 11, 2014
Rated 5.0 out of 5.0 by Comfortabl bed and great breakfast This hotel is in an excellent area. Cannery row is within walking distance and only 1 steep hill. Restaurants are close by, and the bay is 2 blocks away. June 11, 2014
Rated 4.0 out of 5.0 by Comfortable room The room and our overall experience were positive. My husband was concerned about a few insects/mosquitos that were in the room, but we got past that. The main thing I would like to suggest is that the products used to launder towels and bed linens be a bit milder. My skin is fairly sensitive and I developed a rash at the beginning of our stay. June 10, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel I would recommend this hotel for families as well as couples. It has spacious, clean rooms. It has courtyards in the center with relaxing patio furniture. The breakfast was great. We always sleep in, so by the time we get to take advantage of the free breakfasts at hotels, there's nothing left. They were very generous to keep a variety of breakfast items up until the last minute. Because of this specific hotel, next time we travel, we will be staying at a Holiday Inn if there is one in the area. June 10, 2014
Rated 5.0 out of 5.0 by Great location This Holiday Inn Express is a perfect location. Cannery Row is just outside the door. It has good protected parking also. June 10, 2014
Rated 5.0 out of 5.0 by This is the place to stay while in Monterey! The staff is an extremely courteous, professional and friendly group, going above and beyond to make your stay a pleasant and comfortable one. The hotel is beautiful, grounds are gorgeous, rooms very comfortable, and gives guests a great sense of security. In a nutshell...a perfect place to stay! June 7, 2014
Rated 5.0 out of 5.0 by Great location This a great location to make your base if staying in Monterey. Walking distance to Cannery Row and other attractions. My only "complaint" is the size of the beds--they are doubles and not queen--which makes is a little tight when traveling with kids and sharing beds. June 5, 2014
Rated 5.0 out of 5.0 by Great service My fiance and I were quite surprised at the size of room we got. We were quite happy with the cleanliness of the room and the customer service we got from the staff was excellent. The location was perfect as it was only a few blocks from Cannery Row and a short walk to the Aquarium. Some minor things were the lack of blackout curtains at the large window for a bit of privacy and the price was a bit on the high side. Other than that, overall we had an enjoyable stay and would like to come back sometime in the future. June 4, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express can be this great! This hotel has it all. Location in between pier and Cannery Row, so close to seals and restaurants and stores. Knowledgeable and friendly staff. Pretty courtyard with flowers. Design of the hotel in keeping with nautical surroundings. Comfortable beds and reasonably-sized rooms. Great value for this hotel this time of year. Underground parking. We have a truly fond memory based upon the feel and treatment at this hotel. June 1, 2014
Rated 5.0 out of 5.0 by Great location and staff Location was perfect for walking to whale watching boats, aquarium, shops, restaurants. Staff was awesome. May 30, 2014
Rated 5.0 out of 5.0 Love this place I've stayed 3 or 4 times at the Cannery Row HIE and every time I have felt so welcomed. They treat me like family! The staff is very friendly and accommodating. I will go back to stay on my next visit to the Monterey/Carmel area! Tom M April 30, 2014
Rated 4.0 out of 5.0 by A's Escape IT had been several years, since my husband and I were able to visit Monterey. The location of this place works very well. We could walk to restaurants and local markets. Breakfast was decedent. The coffee seemed almost burnt. They only other problem was the room doors. They seemed louder than normal. However, all in all, I would choose this hotel again. I am a reward member. April 20, 2014
Rated 5.0 out of 5.0 by Unique Monterey Experience! Centrally located This was an AWESOME place to stay! We loved the property - a beautiful courtyard with lots of flowers, outdoor patio furniture and nicely kept. A really unique & beautiful setting. Staff was so accommodating and friendly and made excellent recommendations on local eateries. Hotel centrally located in the heart of Cannery Row, Aquarium, beaches and Fisherman's Wharf. We will definitely stay there as our travel schedule permits! April 3, 2014
Rated 5.0 out of 5.0 by All around amazing stay Had an amazing 2 night stay with my family of 3. The breakfast was very delicious. The pancakes were surprisingly delicious! The double queen room was roomy and comfortable. Enjoyed the option of soft or firm pillows. The on site parking was very nice plus no extra fee. The proximity to the Monterey bay aquarium is what drew us to this location and but the experience will keep us coming back. Also, we were able to walk Cannery row and to the aquarium with ease and took about 15 minutes walk time from hotel to aquarium with a 3 year old. All in all we would definitely recommend this hotel. March 26, 2014
Rated 5.0 out of 5.0 by Mr We had a great 2 day stay. Staff was very helpful and nice on arrival.. We had bikes which they had an area for securing them during our stay. All the staff were friendly and we would stay here again. March 14, 2014
Rated 5.0 out of 5.0 by Great stay in Monterrey Staff was outstanding, nice relaxing place close to all the highlights in town. March 12, 2014
Rated 4.0 out of 5.0 by Close to attractions Great to walk around town, close to attractions. A bit of traffic noise in front units and too many stairs for overseas travellers with luggage. February 9, 2014
Rated 5.0 out of 5.0 by Very Good Everything is good,worth it,close to monterey aquarium February 4, 2014
Rated 5.0 out of 5.0 by Wonderful place, wonderful people A terrific hotel all-around! First, it was within walking distance of Cannery Row, Fisherman's Wharf, and the Monterey Historical Park, which are the three reasons I came to visit. I had a very easily accessible room, just off the elevator on the third floor, and it was very clean and very well-kept. The staff was exceedingly nice, taking the time to always say hello and answer all of my questions. Throw in free covered parking, a great variety of foods for breakfast, and all of the other amenities you find at a HIE at a very reasonable price, and you can bet this will be my first choice of accommodations the next time I return to Monterey. February 2, 2014
Rated 4.0 out of 5.0 by It would have been perfect . . . . . . if power saws weren't screeching about 30 feet from my room in mid-day, making it impossible to do some computer work or to take the nap I needed. And if, despite a "privacy please" sign planted in the keycard slot, a staff member hadn't knocked on the door of the room to which I was moved and was beginning to fall asleep. Otherwise, I found the place convenient, functional, friendly, and reasonably priced. January 26, 2014
Rated 5.0 out of 5.0 by Good Location near Cannery Row The location of this hotel is the best thing. It's walking distance to Cannery Row & the Monterey Aquarium. Staff was friendly, and the breakfast alone is worth the stay. January 23, 2014
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