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Rated 4.5 out of 5 by 217 reviewers.
Rated 1.0 out of 5.0 Ridiculous layout Arrived and was told that we had a room near the elevator but also seven stairs after that. He offered to help with luggage but we thought how bad can it be. Got up to the floor and had to leave the luggage cart, carry luggage down seven stairs and around two corners to get to room. Then lamps on bedside tables so dim had to take one off the desk to put on a small table on the other side of the only chair in the room to even be able to read. On top of that the fan was on the same switch as the vanity light and sounded like a freight train when it was turned on. Went down to complain and was told we could have had a more convenient room. This after we had already unloaded all our luggage....not when checking in. They did bring another lamp for the desk from an empty room. When asked what they we were going to do to make up for the inconvenience, he did finally discount the room.....still didn't make up for the awful Noise every time the vanity light was turned on or for the amount of work it took to get the luggage back up the seven stairs to the cart near the elevator to leave. Never would recommend this location to anyone. Also the coffee was not replenished and there was only one cup for two people in the room. January 26, 2015
Rated 1.0 out of 5.0 Noisy, Loud, Noisy This HI Express has doors facing outside. I was in room 201 and got almost no sleep due to people stomping, yelling and slamming doors. I was there on a week night, and it didn't seem busy at the hotel / neighborhood, so I have no idea why the hotel was so busy. At checkin the front desk worker said no more than two words, and I had to interrupt a worker wearing headphones to get my check-out info. Not up to par with other HI Express hotels I've stayed in this year. January 25, 2015
Rated 5.0 out of 5.0 by Great stay This location is great to view Monterrey and Cannery Row. there a bike path right out front of the hotel so you can walk to the piers or to the wold acclaim Monterrey Aquamarine i found it very nice the pathway was light up at night and clean and safe. January 20, 2015
Rated 4.0 out of 5.0 by Great Hotel Hotel was clean and comfortable. The only issue that I had was that I could hear people walking above us on floor 2. Breakfast was good. Wine and cheese hour was fun. A local winery was there showcasing their wines. January 12, 2015
Rated 4.0 out of 5.0 by schönes Hotel Das Hotel hat mir gut gefallen, weil es von der Holiday Inn Norm in Punkto Aussehen komplett anders ist. Sehr verwinkelte Gänge, aber gerade das macht den Reiz aus. Freundliches Personal und alles sehr sauber. January 9, 2015
Rated 4.0 out of 5.0 by Great for Cannery Row experience and value From the wharf to the aquarium, everything was easy walkable access. Everything I've come to expect of HIE, from breakfast to internet access with the added convenience. Wine and cheese tasting was a nice touch. Staff was friendly. Room was nicely appointed and felt modern. One challenge was all the stairs and mid level floors. The elevator wasn't of much assistance. I would not recommend for those with difficulty with the stairs. January 5, 2015
Rated 5.0 out of 5.0 by Great Location and Service. I recently stayed at the Holiday Inn Express in Monterey-Cannery Row. The hotel is located in a very central location, giving easy access to all the local activities, shops and restaurants. The hotel staff were very friendly and attentive to detail, and the included breakfast was more than adequate to start the day. January 3, 2015
Rated 5.0 out of 5.0 A Relaxing Place to Land We had been travelling all day and were so thrilled to reach your hotel and rest before the next day at the aquarium. The room was spacious, which is helpful when travelling with two teenagers. Well designed and the layout was great. January 2, 2015
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