Rated 4.6 out of 5 by 465
Rated 4.0 out of 5.0 by p2drone What A Difference Time Makes....
The most notable change I've seen in two months since my last visit is that the staff is more friendly and professional. I had requested an early check-in and was treated very well by desk person. He went out of his way to be helpful!! I truly appreciate their effort.
May 24, 2016
Rated 5.0 out of 5.0 by Orange County Great Location, Modern Facility, Extensive Breakfast
Loved everything about this property! It was modern, safe, the rooms were clean and the beds very comfortable. The complimentary breakfast buffet was extensive and well-stocked. All staff I encountered were polite, caring, friendly, and always with a smile. Short walk to Fisherman's Wharf and the Presidio.
May 21, 2016
Rated 4.0 out of 5.0 by CMEB Lighting
The only comment is that the lighting in the room was not good for reading. The chair was great but there was no light anywhere near the chair. Even if you sat on the bed the lighting was so low that it was difficult to read.
May 20, 2016
Rated 5.0 out of 5.0 by Pepe's Mom A Beautiful Hotel
My husband and I decided to celebrate our anniversary in Monterey minus a car. The hotel is located right on the amazing walking/bike path where one can stroll for miles and see all the beautiful sights.
The grounds of the hotel are gorgeous, loaded with fabulous blooms that excite the soul. I loved the courtyard. It was a pleasure to enjoy the beauty of the hotel.
The staff was awesome, excellent house keeping and and a beautiful room that met our needs perfectly. We enjoyed the breakfast very much with so many great selections. I thought the oatmeal and toppings, yogurt, fruit, bagel and the great juice set up was the best. My husband is a biscuits and gravy lover so he was very happy. The scrambled eggs were definitely overcooked and took a hit sitting under the warming lights which made them rubbery and the bacon needs to sliced thicker. In the realm of things this is nothing as the choices were so varied.
Check in and out was easy. One gentleman working at the desk assisted us to get tickets to Monterey Bay Aquarium we had neglected to purchase before arrival.
Thanks for such a great, centrally located place to stay!
May 20, 2016
Rated 5.0 out of 5.0 by bekahg Holliday Inn Express Monterey , LOVED IT
We just took a family vacation with our two small children and stayed at the Holliday Inn Express Monterey-Cannery Row and absolutely loved it. The location of the hotel was great. We were in walking distance to lots of shopping and eating along Cannery Row and the Monterey area. Our room was nice and clean everyday the staff cleaned. Everyone was really friendly and helpful as soon as we checked in to when we checked out. They helped us get check in earlier than we were supposed to, which was great since we had driven all night with two small children. Told us some great beaches and current deals. This was our first time in Monterey and I'm so glad we chose to stay here. The staff was excellent! We had such a wonderful vacation.
May 9, 2016
Rated 5.0 out of 5.0 by Elevator dude great staff and clean rooms
From the moment you walk in you will feel comfortable about your choice.
Sonjay is a real pleasure at the front desk!!
Very clean and great customer service.
May 9, 2016
Rated 5.0 out of 5.0 by CCarter15 Always a perfect stay
This hotel has everything a tired business traveler needs. Nice rooms, comfortable beds, great and caring staff. And just a quick walk to anywhere you may want to go for dinner or a nice night out after work. Great place, in a great location.
May 2, 2016
Rated 5.0 out of 5.0 by wedding54 great service by the staff.
Excellent service - only one recommendation - carpeting should be upgraded was pretty worn and mattress could have been firmer plus the pillows.
April 30, 2016